Reviews of New Season Riverside Hotel 3 stars
No.171, Prash Sisowath Blv, S/k Psa Kandal1, Khan Doun Penh, Daun Penh, Phnom Penh, Cambodia
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe asked for a window in our room after check in. Owner was very obliging. Cost us a few $ more.
Everything was ok for the price.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewEverything is very clean
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewLocation spot on close to everything and to train station
Nothing
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe location was great
The building is old and needs to be renovated. Aircon did not work and it was hard to sleep.
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewIt has a great Indian restaurant
My city view was really a view of a tile roof
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewLocation was great but nothing else was worth mentioning, at least for the Deluxe Room with Window.
Poor upkeep overall. Stained sheets, clogged washbasin, leaky pipes, AC remote without display, broken drawers and many other notable small things that just reflected lack of concern to maintain the quality of the room. The Khamer staff were really nice and I can see that they are just receiving instructions from whoever the owner is without supervision. There are certainly other options for the similar price range where the rooms are way better maintained. Just avoid staying here is all I can say. The rooms were not in hygienic but completely unkept and I maintained. First room I was given smelt like cigarette smoke but got the room changed upon request thankfully because there was an availability else I would have had to endure the discomfort of a smoke room.
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewIt all went well. The first time I chose New Season was location. I go back for all the other reasons, good rooms and good people. The bonus this time was that the gentleman at the front desk fixed a problem I was having with my phone!
The city workers are decorating the streets for water festival and it partially blocked my view of the river.
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewGreat location.
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewBathroom was alright.
The bed was very hard. The pillows were lumpy and messed up. Staff were very rude and angry that I wanted to keep the Aircon on while I stepped out for 10 min. Owned by Indians who employ Khmer staff. That right there is a language barrier. The Indian owner would get mad at the young Khmer staff often. I paid for a Riverview. I got windows facing an alleyway. I would t stay here again for the price unpaid
Reviewed: 11 July 2024 · Stayed in April 2024
Verified reviewReviewed: 18 June 2024 · Stayed in June 2024
Verified reviewLocation is good
The lock is badly, hardly to open it. The closet is old, no safe deposit box.
Dear guest, if you had something difficult or any problem then should be contact or notify to receptionist. After your check out we found the door lock has broken by you due to the cansor key should be hearing the last sound and turned down handle but may you strongly press handle before open the key and it became broken, but you failure to inform reception then post on review with different story.
Dear guest, if you had something difficult or any problem then should be contact or notify to receptionist. After your check out we found the door lock has broken by you due to the cansor key should be hearing the last sound and turned dow… Show more
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewLocation is good.
Room is too small.
Reviewed: 4 May 2024 · Stayed in May 2024
Verified reviewReviewed: 4 May 2024 · Stayed in April 2024
Verified reviewView over river
Rude staff, actually rude, didn’t talk, aircon not working
Reviewed: 22 April 2024 · Stayed in March 2024
Verified reviewlocation and river view great
wifi was terrible, the fridge didn't work and was dirty. they did replace it when i complained
Reviewed: 4 April 2024 · Stayed in March 2024
Verified reviewReviewed: 5 March 2024 · Stayed in March 2024
Verified reviewReviewed: 2 March 2024 · Stayed in February 2024
Verified reviewReviewed: 2 March 2024 · Stayed in February 2024
Verified reviewReviewed: 1 February 2024 · Stayed in January 2024
Verified reviewI loved the balcony in my second room that had a nice view of the river and the staff was nice and helpful and provided me with a SIM card
I initially had a room with no window, which I do not remember seeing prior to booking and it made me a little depressed so I upgraded to a much better room but the AC didn’t work as well in that room was still a lot of little insects but I suppose it’s because of the balcony
Reviewed: 22 January 2024 · Stayed in January 2024
Verified review