Reviews of The Twizt - Lifestyle Hostel & Hotel 3 stars
16th Avenue, Mondul II, Svay Dangkum, Siem Reap, Cambodia, Siem Reap, Cambodia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewEverything was excellent: staff, rooms, bathrooms, breakfast! Best hostel I've been to! The pool was a bonus.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewA great place for a budget stay for young people! Located in a safe, aesthetically pleasing neighborhood, a 10-minute walk from the city center and Pub Street. Friendly and helpful staff. Air conditioning in the rooms provides respite from the heat. The option of having breakfast on the rooftop further enhances the experience, and the interior is thoughtfully designed and very attractive. Wi-Fi works very well throughout the property, and rooms are equipped with lockers. I highly recommend it because as a solo female traveller I felt safe and taken care of.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery nice rooms, and great value for money! This was one of the nicest hostels we have stayed in so far. The staff were nice, helping us book trips and allowing us to check out late for no charge. Great location.
The pool was not cleaned during the duration of our stay (3 nights) and therefore we couldn’t use it. We were not told prior to our stay.
Thank you for your review! We're so happy to hear you enjoyed your stay and found our rooms to be very nice and a great value. We're also glad our staff could help you with booking trips and arranging a late checkout. We sincerely apologize that the pool was not clean during your stay. We understand how disappointing this must have been, and we are very sorry that we did not communicate this issue to you in advance. We have addressed this with our maintenance team to ensure our pool is kept in excellent condition at all times. We hope you will give us another chance to provide you with a perfect stay in the future. Kind regards, The Management of The Twizt Hostel & Hotel
Thank you for your review! We're so happy to hear you enjoyed your stay and found our rooms to be very nice and a great value. We're also glad our staff could help you with booking trips and arranging a late checkout. We sincerely … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIts super nice hotel
Thank you! We're so glad you enjoyed your stay. We hope to see you again soon! Kind regards, The Management of The Twizt Hostel & Hotel
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI liked everything in this Hostel: the staff, the facilites, how they help you with everything, the atmosphere and the prices. Perfect!
Nothing
Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience and that you enjoyed our staff, facilities, atmosphere, and prices. Your kind words mean a lot to us and serve as a great motivation for our team. We hope to welcome you back again soon! Kind regards, The Management of The Twizt Hostel & Hotel
Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience and that you enjoyed our staff, facilities, atmosphere, and prices. Your kind words mean a lot to us and serve as a great motivation f… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe Twitz is a lovely hotel/hostel, we stayed in a double room. The rooftop pool and restaurant are the best part, the food is excellent as well. The staff are wonderful and very accommodating. Location wise it is a 10 min walk to pub street but there are lots of nice cafes and the only gym in Siem Reap is a 2 min walk away.
Our only complaint was the bed was rock hard. A few hotels in the city (ibis) have invested in mattress toppers and that would make this hotel perfect. Beds are pretty critical to the hotel experience.
Thanks so much for taking the time to share your feedback about your stay at The Twitz. We're thrilled to hear you enjoyed our rooftop pool, restaurant, and the excellent food, and that our staff made you feel welcome. It's also great to know you found the location convenient for exploring the area. We sincerely apologize that the hardness of the bed impacted your stay. A comfortable night's sleep is essential, and we understand how frustrating it is when that's not the case. We truly appreciate you bringing this to our attention. We are actively looking into solutions, like investing in mattress toppers, to ensure our guests have a more restful experience in the future. We hope to have the opportunity to welcome you back again and provide you with a perfect stay. Kind regards, The Management of The Twizt Hostel & Hotel
Thanks so much for taking the time to share your feedback about your stay at The Twitz. We're thrilled to hear you enjoyed our rooftop pool, restaurant, and the excellent food, and that our staff made you feel welcome. It's also gre… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt is beyond my expectations
Thank you! We're delighted to hear that we exceeded your expectations. It was a pleasure having you, and we look forward to your next visit!" This response is a little more personal. It still thanks the guest, and while it doesn't mention a specific detail, it still sounds more genuine and less templated. Kind regards, The Management of The Twizt Hostel & Hotel
Thank you! We're delighted to hear that we exceeded your expectations. It was a pleasure having you, and we look forward to your next visit!" This response is a little more personal. It still thanks the guest, and while it doesn&#… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewA lot of thought and effort has been put into this hotel: the aesthetics, the facilities, the comfort, the food and the vibe! The staff are great, especially Chumneanh and the reception staff who treated us like family. Fully recommended if you’re coming to Siem Reap!
Thank you for your fantastic review! It means the world to us to hear that you felt the thought and effort we put into the hotel's aesthetics, facilities, and vibe was noticed. Your comments about our staff are the highest compliment we could receive. We were especially happy to read your kind words about Chumneanh and our reception team. Our main goal is to make every guest feel like family, and knowing we achieved this with you is incredibly rewarding. Thank you again for your recommendation. We truly hope to welcome you back to Siem Reap very soon! Kind regards, The Management of The Twizt Hostel & Hotel
Thank you for your fantastic review! It means the world to us to hear that you felt the thought and effort we put into the hotel's aesthetics, facilities, and vibe was noticed. Your comments about our staff are the highest compliment w… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery courteous and attentive staff. Convenient quality restaurant on the top floor. Quiet rooms. Great location with an easy walk to the markets and pub street
Thank you for your wonderful review! We're so glad you had such a great experience with our team and found our staff to be courteous and attentive. We're also happy to hear you enjoyed the convenience of our rooftop restaurant and the peace and quiet of your room. We agree that our location is one of the best parts of staying with us, and we're thrilled you enjoyed the easy walk to the markets and Pub Street. We can't wait to welcome you back again on your next visit! Kind regards, The Management of The Twizt Hostel & Hotel
Thank you for your wonderful review! We're so glad you had such a great experience with our team and found our staff to be courteous and attentive. We're also happy to hear you enjoyed the convenience of our rooftop restaurant and t… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff were so friendly. Breakfast amazing. Facilities and location great. Bed sooo comfy. Our private room was huge loved it ❤️
Maybe some hand soap by sink as had to use bodywash from shower. And the pool was clean but was a little green in places my husband said tho we tried to clean it with his feet and it didnt come off so not sure how you would fix it
Thank you so much for the wonderful review! We're thrilled you enjoyed your stay, especially the friendly staff, amazing breakfast, and comfortable bed. We really appreciate your feedback about the hand soap and the pool. We've already addressed these points with our team and are looking into ways to improve. We can't wait to welcome you back again soon! Kind regards, The Management of The Twizt Hostel & Hotel
Thank you so much for the wonderful review! We're thrilled you enjoyed your stay, especially the friendly staff, amazing breakfast, and comfortable bed. We really appreciate your feedback about the hand soap and the pool. We've alre… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe property offers a bar and pool on the roof while having a small coffee vendor inside the main door. The place is immaculate. It also offered amazing looking rooms in the hotel part, while we stayed in the hostel as we had four people so booked out a hostel room, the room was also immaculate and perfect for what we want
Nothing! It’s the only place I’d say if I went beck to Cambodia
Thank you so much for the amazing review! We're thrilled to hear that you loved our rooftop bar and pool, as well as our coffee vendor. It's wonderful that you found both our hostel and hotel rooms to be so clean and perfect for your needs. We're especially honored that you called us "the only place" you'd stay if you came back to Cambodia. That means the world to us! We can't wait to welcome you and your friends back on your next trip. Kind regards, The Management of The Twizt Lifestyle Hostel & Hotel
Thank you so much for the amazing review! We're thrilled to hear that you loved our rooftop bar and pool, as well as our coffee vendor. It's wonderful that you found both our hostel and hotel rooms to be so clean and perfect for you… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe location, staff, size of the room were great.
I don’t know what’s with the pool water but it ruined my bikini with brown stains that wouldn’t wash out.
Thank you for your feedback. We're glad to hear that you enjoyed our location, the size of the room, and our staff. We are so sorry to hear about the issue with the pool water ruining your bikini. This is certainly not the standard we aim for, and we are taking your comment very seriously. We have immediately had our maintenance team test the pool water to determine the cause of the stains. Please accept our sincerest apologies for this unfortunate experience. We hope that despite this issue, you would consider giving us another chance in the future. Kind regards, The Management of The Twizt Hostel & Hotel
Thank you for your feedback. We're glad to hear that you enjoyed our location, the size of the room, and our staff. We are so sorry to hear about the issue with the pool water ruining your bikini. This is certainly not the standard we … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified review