Reviews of Angkor Ruby Guesthouse
No. 330 Group 11, Ta Pual Village, Svaydonkom Communce, Siem Reap District, Siem Reap, Cambodia

Loading
Guests also reviewed these properties:
Sharm El Sheikh, Egypt
Concepción, Chile
Didim, Turkey
Colorado Springs, United States
Marshall, United States
Porto Heli, Greece
Henley in Arden, United Kingdom
Collingwood, New Zealand
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe friendly owner and staff.
Reviewed: 16 May 2025 · Stayed in February 2025
Verified reviewReviewed: 16 May 2025 · Stayed in February 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewNo breakfast.
No microwave. No regrebgerator.
Reviewed: 7 May 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewHost was very friendly and helpful. I did rent a bicycle for the first day directly in the hotel. The place is not directly in the main part of the city, but near enough (5-10 minute walk). Good staying for this price.
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewAmazingly helpful staff and always available. Great with local advice as well The rooms are spacious and clean with electric showers.
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewThe service was great and everything went really smoothly. The owner was super helpful and friendly, making me feel really welcome. It was such a nice experience overall!
Dear Miss Yee, Thank you for staying with us. We appreciate the opportunity to provide our services and the accommodations during your visit in Siem Reap, Cambodia. We hope you can invite more people to visit our country. Thanks again and enjoy all your future travels. Eric Angkor Ruby Guesthouse Siem Reap, Cambodia
Dear Miss Yee, Thank you for staying with us. We appreciate the opportunity to provide our services and the accommodations during your visit in Siem Reap, Cambodia. We hope you can invite more people to visit our country. Thanks again and … Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewNo fridge in the room otherwise it was OK
Reviewed: 24 March 2025 · Stayed in February 2025
Verified reviewIt was clean, confortable and located near the center, all that for a cheap price
Reviewed: 20 March 2025 · Stayed in February 2025
Verified reviewEric and David, the owners of the hotel were the most fantastic people you could possibly find, extremely polite and always looking out for our needs. The rooms were unbelievably spacious, we even had 2 king sized beds for the 2 of us. Highly recommend!
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe staff was lovely. The old lady there even gave us a small plastic tub to bathe the baby.
The room was not spacious. The checking in was a bit delayed.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewThis place offers a great location, friendly staff, and clean accommodations, all at a fantastic value. Highly recommended!
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewGreat location. Eric is so welcoming and very helpful, lovely chats, all staff really nice. Right next to bus stop and Tuktuks. Walking distance from market, round the corner from great restaurants, coffee hut & pub street. Amazing value for money.
Only negative the WiFi wasn’t great, however our room was at the end of the hall, it worked in the lobby and central areas better.
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewThe rooms where good and great value for the prize
The personnel wants to help you all the time what is good, but they charge for everything. Gave us a price on a buss ticket, making us cancel our current trip and pay our cancellation fee. Then their price raised and the trip we were promised got a lot longer with buss changes!
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewEric the owner was very friendly and helpful and happy to help organise any activity that we wanted to do (not always for the best price though, as we found cheaper for a couple of things). The location is good and close to everything.
The Wifi in the room was very bad. Good at the reception, but very hard to get in the room. We booked a room with 2 double beds and we got one double and one king single (I assume): as we are 4 people traveling (2 adults and 2 kids), it worked but was not completely what we asked for.
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewLotion
Room can not even compare with local guesthouse in Siem Reap. Not clean well, toilet is bad and room facility is waste. Visitor will be charged extra even they don’t sleep there. It’s not value for money!
Dear guest, You booked a facility of a Guesthouse not a hotel. The price you paid for was $10 per night for a standard Twin consisting of two queen beds and fan only. This was booked for 2 x guests. You were charged extra for adding unregistered guests to your room. We hope you can be honest about our facility and services and not add the true facts about your experiences while staying at our place. We also hope you can use this opportunity to educate yourself and others about the proper etiquettes of traveling and booking future rooms; weather guesthouse or hotel. Thank you for your feedback and we wish you well. Angkor Ruby Guesthouse Siem Reap, Cambodia
Dear guest, You booked a facility of a Guesthouse not a hotel. The price you paid for was $10 per night for a standard Twin consisting of two queen beds and fan only. This was booked for 2 x guests. You were charged extra for adding unreg… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewThe owners of this guesthouse Eric and Dave were the nicest most welcoming hosts ever. They always went above and beyond to help with anything we need (from tours to visa queries), their genuine concern with the guests wellbeing truly makes this place. Besides that, it’s a great location away from the craziness of pub street but still walking distance to the center. The room was very clean, comfortable and spacious.
I have nothing bad to say.