Reviews of Four Points by Sheraton Seoul, Guro 4 stars

Toilet bowl choke. Air con noisy. Staff not friendly

The Sheraton Hotel offers an exceptional experience. The food is superb—flavorful, well-prepared, and beautifully presented. The bed is incredibly comfortable, with fresh linens that smell clean and inviting, ensuring a restful night’s sleep.

When we were first assigned to our room, it was extremely hot as the air conditioning was not working. I immediately contacted the front desk and requested a room change. In the second room, everything was fine except for the refrigerator, which was broken. Once again, I had to ask the front desk for another room change. It wasn’t until the third room that we finally received accommodations that met our expectations and matched what we paid for. However, I am quite disappointed that the gym and swimming pool were under construction during our stay—something that was not disclosed in advance. Additionally, I was surprised to find that all the rooms at the Sheraton were quite small, which further affected the overall experience.

Great place to rest your head.

They could update their tea/coffee options.

Nice property , nice location but a bit far away from the city center . Helpful staff

Not much it was good , just the hotel feels a bit old but that’s it

Very nice accommodation with a wonderful lounge bar! The public transit connections to Dongdaemun and the Royal Palace are very good and the staff is exceedingly friendly.

Good locagion.

Staff could speak English

Cleaning was too bad, room full of dust, glasses not changed, had to ask for shower gel to be refilled