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  5. Reviews of Four Points by Sheraton Suwon

Reviews of Four Points by Sheraton Suwon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27, Hyowon-ro 307 beon-gil, Paldal-gu, 16488 Suwon, South Korea

#4 of 39 hotels in Suwon

Guests' Choice

Review Score

Based on 71 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 2, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Premier King Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    I really liked everything there. Location is perfect if you like to get a subway or bus. Btw, all stuff alltime helped to me to get the taxi as well. The rooms are really same as in the picture. Everyday cleaned. And also, near by hotel a lot of cafes! And I really liked the cafe inside which gives you 30% discount if you are in Hotel .

    Stayed in September 2025

  • Reviewed: August 15, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Premier King Room with Park View
    • Stayed 4 nights
    • Submitted from a mobile device

    No hot water for shower

    Excellent location, very calming atmosphere

    Stayed in August 2025

  • Reviewed: July 31, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Double Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Layout of room

    Location

    Stayed in July 2025

  • Reviewed: May 25, 2025

    9.0
    Great hotel with high end standards, fantastic breakfast and nice outside areas
    • Business trip
    • Solo traveler
    • Premier Double Room with City View
    • Stayed 5 nights

    nothing really

    Great hotel with wonderful breakfast (wide selection and fresh) and great in-house restaurant with bar next the swimming pool on roof top. The surrounding area regroups wide selection of restaurants making easy to vary daily diet. Hotel personel is very fluent in English. Last but not the least, hotel faces large natural park where you can walk/run.

    Stayed in May 2025

  • Reviewed: April 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premier King Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Location. Lots of eateries, night life & shopping without the noise & crowd.

    Stayed in April 2025

  • Reviewed: April 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite with Park View
    • Stayed 3 nights
    • Submitted from a mobile device

    No overhead cover at both front & back entrances in the event of rain, taxis cannot drive in to pick up

    Location. New modern furnishings

    Stayed in April 2025

  • Reviewed: March 22, 2025

    10
    An excellent place to stay with outstanding customer service! The staff go above and beyond to ensure a comfortable and
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The staff and team were absolutely amazing! I’ve stayed at many hotels, and I have to say, the service here truly stood out. The staff were not only professional but also incredibly welcoming and attentive, making my stay exceptional.

    Stayed in March 2025

  • Reviewed: December 27, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Premier King Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Friendly staffs and tasty breakfast.

    Stayed in October 2024

  • Reviewed: November 5, 2024

    8.0
    Overall, it was more than expected, but breakfast and staff need more professional staff and smiles.
    • Business trip
    • Family with young children
    • Premier Double Room with City View
    • Stayed 4 nights

    some of staff nice and kind, but some staff are not so kind and not educated, and most of staff rarely smile and smile.

    we stay 4 days, every day the same food, nothing special

    Stayed in October 2024

  • Reviewed: October 27, 2024

    10
    Only Sheraton Suwon is excellent
    • Leisure trip
    • Solo traveler
    • Premier King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    I believed everything was good to me at Sheraton Suwon. Excellent no complaints at all. I am so satisfied.

    Stayed in October 2024

  • Reviewed: October 10, 2024

    10
    I’m a picky “Goldilocks” and this room was “just right!” I’ll be back!!!
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 13 nights
    • Submitted from a mobile device

    This is a good location for Suwon; a short walk to the subway/metro. The bed was very comfortable…not too hard and not too soft. Great shower pressure and options for the hand-held shower head. My favorite part was the bidet/toilet in one!!! Great fitness room, maid service, etc. A clean and exceptional facility. The help at the front desk ordered us a taxi the day we left to take us to the Inchon airport. A very comfortable, clean and spacious KIA. Very nice. I will come here again!

    Stayed in October 2024

  • Reviewed: October 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 2 nights

    The room was really nice, quite big. The beds were comfortable. The breakfast was offering a lot of choice of food (korean, english, french) and drinks.

    Stayed in September 2024

  • Reviewed: June 8, 2024

    7.0
    Business hotel
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    There is an extra charge for pool access. A little out of the way but that's what we wanted.

    Clean and out from the buzz of the city. Staff friendly and helpful. Great breakfast spread too!

    Stayed in June 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 1 night

    Location was very nice across from a park and near the centrum with lots of restaurants and stores. Room was clean and nicely furnished. Personal at reception was friendly. Poolbar in the hotel was also really nice with great cocktails.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Parfait!
    • Leisure trip
    • Couple
    • Junior Suite with Park View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything was perfect, the room, the staff and the service. Thank you very much! 🙂

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Clean modern and comfortable

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Nice pleasant clean hotel
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The room not spacious enough for opening luggage. The sink and shower area are without a door.

    Clean comfortable room. Nice styling and room facilities. Very good breakfast, parking and city view.

    Stayed in April 2024

  • Reviewed: February 6, 2024

    10
    The staff were fantastic and the location is perfect.
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 4 nights

    The staff were amazing! They went above and beyond to help us. The pool bar facilities and staff were fantastic as well

    Stayed in January 2024

  • Reviewed: November 14, 2023

    9.0
    Comfort sleep for my arrival day
    • Leisure trip
    • Couple
    • Premier King Room with City View
    • Stayed 1 night

    Not center for main Suwon attractions, so need to drive or take public transportations.

    location is quite center for restaurants and cafe. easy access to public transportations. Good if you come with the car.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Premier King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Staff cleanliness fantastic

    Stayed in October 2023

  • Reviewed: September 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premier Double Room with City View
    • Stayed 3 nights

    value for money

    Stayed in September 2023

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Premier King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioning. It took a bit long until the room became cold and comfortable. For my friend’s room, smells came out on the third night. So they let my friend change to another room.

    Location is good. Very convenient to get to shops. Room is very clean.

    Stayed in August 2023

  • Reviewed: July 19, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Premier King Room with City View
    • Stayed 2 nights

    Coffee quality could be a bit better. Bar closes too early at night.

    Breakfast has plenty types of food to choose from.

    Stayed in June 2023

  • Reviewed: July 17, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Double Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was bit small , no closet & no space to put our luggages. This property did not had a room to accommodate 4 people so I had to book two rooms, one for me, my husband & another for my two teenagers. I asked for the room that are joint so I have an access to the room where my boys were staying but we got rooms next to each other & it was kind of hard to go back & forth to check up on them because I had to carry key to open the door or ring the bell for the boys to open the door.

    It was close to bus, subway and famous eatery . Clean room and very helpful, friendly staff . good breakfast with nice views

    Stayed in July 2023

Showing 1 - 25

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