When we went to extend our stay by a day, the price doubled!

I liked how the room had kitchen facilities if we chose to use them. I also appreciated how I was able to open the windows as the room was hot.

Stayed in April 2025

We switched the the main hotel because of mold in the bathroom of the apartment suite, they did not provide any discount for switching to a smaller room.

The staff was very friendly and helpful. We originally had one of their apartment swuites but there was mold all over the bathroom, they let us switch to the main hotel.

Stayed in April 2025

The room I stayed in was spacious compared to similar type rooms in other hotels in Seoul. Free parking for all visitors!

Stayed in December 2024

Distance from the city far away. Horrible breakfast. Cold staff attitude.

For business reasons, other staff n business contacts stay in this hotel.

Stayed in May 2024

There is no internet in the apartments

Spacious apartment, good breakfast, easy access to public transport and other amenities.

Stayed in March 2024

Only thing is the location that I have to mention but if you don't have any problem with the transportation, this won't bother you.

The hotel was built a long time ago, and yet it was kept very nicely.

Stayed in February 2024

As we had booked for two rooms for three persons, not knowing they had given a us two bedroom apartment across the hotel which they manage. The issue is, they did not provide a porter to carry our luggage across the freezing cold weather outside to the apartment block which was 100 metres away around 9pm at night. Being a Five Star Hotel I did not expect this sort of service from this hotel chain.

Quite, peaceful area location and close to freeway for transportation to city and airport, proximity towards the DMZ.

Stayed in January 2024

It’s very old. The ceilings in the bathroom are rusty, wall paper falling off.

Not much

Stayed in December 2023

Concierge was friendly to foreign people but to local was so rude. Didn't explain any of their facility just pointing out the sign to read. Service needs to be upgraded this is 5 star hotel, a motel has better service than this one. the swimming pool people were taking videos which was very unconfortable but the life guard did nothing.

the view was great and very quiet

Stayed in September 2023

the property maintenance was lacking, the washer leaked. there was no WiFi, no laundry detergent and not close to any subway stops. however, taxi turned out to be surprisingly inexpensive in Seoul. great for my elderly mother.

convenient for a family for longer stays. the suite was large, fully furnished with washer & dryer and full kitchen. the staff were extremely courteous and helpful.

Stayed in May 2023

The restaurant is too small. The variety of food is small The price is disproportionate to the quality and variety of the food

Stayed in May 2023

location

room was comfortable

Stayed in May 2023

I think communication in English is a problem and the reason why staff interact very minimally and only if they have too. Having read previous comments in the breakfast menu I decided to have an open mind. Feedback is meant to help improve the service for the next time. sadly that was not the case. The juice containers were empty, fresh fruit that was in the plate was only pineapple and a few blueberries. I also had no interaction from staff at the breakfast desk or service.

It was clean and comfortable.

Stayed in October 2022

it’s ambience

Stayed in October 2022

The hotel is not built for family. There were no ramps up to the lobby and there stairs to our room. I have strollers etc so it was not convenient at all!

Stayed in October 2022

Wi-Fi being charged at 20$ in a room for which the room charge exceeds $200??? In Seoul, in South Korea??? In my 7-years of travel in South Korea I cannot remember a single hotel that ever charged me for using Wi-Fi in my room. Not even the small tourist hotels near the city center do that...no idea where this policy comes from. Of course, there are local solutions to get internet access free of charge, but trying to bill this on the account of 'newcomers' to Korea is really a strange very non-Korean thing to do it seems.

Location was perfect for the event that we had to attend. Not anywhere close to the center of Seoul, but that was OK. Room was nice, good bed, small but well-stocked CU shop on site. Mostly 'as expected', with free parking on site.

Stayed in September 2022

Didn’t like breakfast, didn’t like that everything was closed - gym, pool, 50% of restaurants, barber, executive lounge.

I liked the staff, location, the suite ( cleanliness was average), loved the view, the area, river, waterfall nearby, nature in Seoul is breathtaking. The convenient store within hotel. Liked the food.

Stayed in September 2022

The hotel is using the nice photos of the lobby and main hotel to make you think this is a nice hotel, and then putting you in other apartment buildings to the side of the main hotel once you actually get there. I don't often write reviews, but I want to warn others about my experience. These properties are old, smell poorly, and are not clean. My room had multiple areas of mold infestation. In addition the property is far from a metro stop and inconveniently located. The property is difficult to deal with trying to get a refund. They are advertising this as if it is a 5 star hotel, but the room they put me in was falling apart and moldy, definitely no 5 star experience.

The hotel owns other buildings on the same site, and are putting guests into those worse quality properties.

Stayed in August 2025

Could have more towell rails or at least hooks to hang a towell or shower cap on.

Great breakfast, very spaceous and comfortable Exec room. Not too hot, not too cold.

Stayed in April 2025

The location on a hill

Stayed in October 2024

Service and stuff

Stayed in August 2024

No house keeping service (only ones a week) No water provided. No bell boy service to take bags at check in and on check out Far location from the city Many lights not working

Big space

Stayed in June 2024

Too old, looks like the building going to collapsing soon. Walls, ceilings, floor are about to collapse

friendly stuff

Stayed in May 2024

- No free wifi, we are in 2023, and a facility with no wifi is super worthless! Also it was not mentioned in the website or during the check-in - VERY old version of tv, no netflix or connection to the internet! - The bathroom is so old and has no bidet - The furniture is very old and outdated, many lamps didn't work too - very expensive price, which does not reflect the value of the money - Limited access to electricity sockets - Cleaning service went from two times a week to one time each 2 weeks, which was not mentioned in the website or during the check-in

I like the location The staff are freindly

Stayed in November 2023