Reviews of Swiss Grand Hotel Seoul & Grand Suite 5 stars
353, Yeonhui-ro, Seodaemun-gu, Seodaemun-Gu, 03650 Seoul, South Korea
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel owns other buildings on the same site, and are putting guests into those worse quality properties.
The hotel is using the nice photos of the lobby and main hotel to make you think this is a nice hotel, and then putting you in other apartment buildings to the side of the main hotel once you actually get there. I don't often write reviews, but I want to warn others about my experience. These properties are old, smell poorly, and are not clean. My room had multiple areas of mold infestation. In addition the property is far from a metro stop and inconveniently located. The property is difficult to deal with trying to get a refund. They are advertising this as if it is a 5 star hotel, but the room they put me in was falling apart and moldy, definitely no 5 star experience.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewGreat breakfast, very spaceous and comfortable Exec room. Not too hot, not too cold.
Could have more towell rails or at least hooks to hang a towell or shower cap on.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewI liked how the room had kitchen facilities if we chose to use them. I also appreciated how I was able to open the windows as the room was hot.
When we went to extend our stay by a day, the price doubled!
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe staff was very friendly and helpful. We originally had one of their apartment swuites but there was mold all over the bathroom, they let us switch to the main hotel.
We switched the the main hotel because of mold in the bathroom of the apartment suite, they did not provide any discount for switching to a smaller room.
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewThe room I stayed in was spacious compared to similar type rooms in other hotels in Seoul. Free parking for all visitors!
Reviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewThe location on a hill
Reviewed: 10 September 2024 · Stayed in August 2024
Verified reviewService and stuff
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewBig space
No house keeping service (only ones a week) No water provided. No bell boy service to take bags at check in and on check out Far location from the city Many lights not working
Reviewed: 2 June 2024 · Stayed in June 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewfriendly stuff
Too old, looks like the building going to collapsing soon. Walls, ceilings, floor are about to collapse
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewFor business reasons, other staff n business contacts stay in this hotel.
Distance from the city far away. Horrible breakfast. Cold staff attitude.
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 April 2024 · Stayed in March 2024
Verified reviewReviewed: 14 April 2024 · Stayed in April 2024
Verified reviewReviewed: 31 March 2024 · Stayed in March 2024
Verified review