Skip to main content
  1. Hotel reviews homepage
  2. South Korea hotel reviews
  3. Busan hotel reviews
  4. Reviews of Haeundae The Van Hotel

Reviews of Haeundae The Van Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

10-18, Haeundaehaebyeon-ro 197beon-gil, Haeundae-g, 48093 Busan, South Korea

#73 of 393 hotels in Busan

Guests' Choice

Review Score

Based on 36 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    9.0

  • Free Wifi

    9.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: September 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing much

    Super convenient location. Amazing facilities. Great breakfast

    Stayed in September 2025

  • Reviewed: August 31, 2025

    8.0
    Nice place for stay with a modern technology
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It would have been more comfortable if the beds are in a separate rooms - we stayed as family of 4 and both beds are in the same room, which is also a main room. It was a bit crowdy.

    We had a room at the highest floor with karaoke room. There is very modern equipment like digital assistant or complimentary coffee at the reception prepared by a robot. Quite close to the beach and main pedestrian srreet with shops and restaurants.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    8.0
    Quiet stay near the beach and public transportation. Cute cafes nearby.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    I think there must have been some bad flooding during previous rains. Many buildings in the area had water damage and a musty smell. Not their fault but a little unpleasant. The laundry room needs more machines, We were often up at 2am finishing laundry.

    The location near the beach was great but we weren't doing much beach stuff. The room had an air cleaner which helped with the musty smell of the entire hotel. Very nice staff.

    Stayed in August 2025

  • Reviewed: August 13, 2025

    9.0
    Friendly staff and great location
    • Leisure trip
    • Family with young children
    • Family Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant for breakfast service

    Great location and reasonable price

    Stayed in August 2025

  • Reviewed: June 9, 2025

    9.0
    Good stay in Haeundae
    • Leisure trip
    • Family with young children
    • Family Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    - bathroom's design is a significant issue. With no exhaust system, the room becomes uncomfortably humid and steamy after a shower. The only option for ventilation is to open a window that unfortunately lacks a screen. This left us with an unpleasant choice: a damp, stuffy room or a room filled with bugs. A simple screen on the window would make a world of difference. -more concerning, was the noticeable difference in how various front desk staff treated guests. Throughout our stay, we couldn't help but observe that Westerners/European or "white" guests were greeted warmly with smiles and phrases like "Enjoy your stay." In stark contrast, our interactions, along with those of other guests of color, felt purely transactional and we were rarely offered a simple "hello" or "have a great day." This inconsistency in hospitality was disheartening and made us feel less welcome. - reservations team could also work on responding to guest questions on booking.com and also their published email address on their direct website. Absolutely 0 response. Why even put a contact page or a website.

    + Edward .. the robot barista. Complimentary coffee is always a plus. + The location... Restaurants and cafes nearby, convenience stores nearby, walking distance to Haeundae beach and Dongbaekseom + Steam closet/styler. Best in-room amenity especially for rainy days + Smart and modern room (Hey Ginny) and comfy remote controlled bed

    Stayed in May 2025

  • Reviewed: June 3, 2025

    10
    Clean and good stay at this hotel.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was blinds on the bathroom window - felt that was slightly unnecessary and uncomfortable.

    The property was very clean, enough space for three persons. The beds even elevated which was very handy as a friend of mine was injured and had to use this function. They property is very smart - it has a little tablet function you can use to request things from the hotel.

    Stayed in May 2025

  • Reviewed: May 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean and nice, felt luxurious.

    Stayed in May 2025

  • Reviewed: May 24, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Very beautiful and modern hotel. The room is very luxurious.

    Stayed in May 2025

  • Reviewed: April 17, 2025

    10
    10/10 stay
    • Leisure trip
    • Group
    • Family Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Had a great stay at this hotel! We’re from Canada so coming to Korea was a big shock but it was lovely to be able to stay in such a nice place for our first stay here. Desk staff were lovely, amazing amenities, cool gadgets in the room and perfect location. Would 100% stay here again

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Busan, Haeundae
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The robot making coffee for free for the hotel's guests is a plus. The hotel location is easy to access by bus or subway and very close to the beach. Personel is friendly and discrete. Just a detail but having a mirror in bathroom will be a better...

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    It was so comfortable that I didn’t want to go outside and explore
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower room was a little different from what I’m used to.

    The room was so wide and comfortable

    Stayed in April 2025

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great for value. The "smart" system is pretty convenient

    Stayed in April 2025

  • Reviewed: January 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower area in the triple room floods into the toilet due to a structural flaw, which the management is unable to address. Additionally, the rooms are uncomfortably hot during winter because the air conditioning is turned off.

    The staff is very accommodating, especially the morning staff member named Kim, who is extremely helpful, approachable, and attentive to all guests’ needs.

    Stayed in December 2024

  • Reviewed: December 18, 2024

    10
    Comfortable for a 4 adults room with 2 double bed.
    • Leisure trip
    • Group
    • Family Twin Room
    • Stayed 3 nights

    Everything is good and not negative feedback on the stay

    Location and cleanliness. Upon Checkin the Staff is extremely nice and helpful. Not a lot of Koreans can speak English but he impressed me. Cheers The washing machine and Dryer are also free to use, and the washing chemical is also provided. You just need to get them from the Front desk.

    Stayed in November 2024

  • Reviewed: December 2, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No milk and sugar for coffee

    Everything in the room

    Stayed in December 2024

  • Reviewed: October 27, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location is excellent

    Stayed in October 2024

  • Reviewed: September 2, 2025

    7.0
    It was a fine stay
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Too few hangers. The bath robes were rather worn out .

    Close to Bay 101 where the event I had to attend is located. The duvet was nice and warm. Bed was comfortable. They electronic controlled curtains were convenient.

    Stayed in September 2025

  • Reviewed: July 20, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    Didn't clean the room on the second day, as you had to request it. The "do not disturb" button near the door was pressed (by default?) and we didn't notice. Had to request two large towels as there was only one for the three of us. We were told check in was 3 when we arrived at 11 although via Booking the check in time was approved. We had to show the booking email to allow us to check in, in a room that was all set up. Room (triple) is very small, with no wardrobe and nowhere to leave your luggage.

    Great location very close to the beach, In one of the best spots in Busan. New renovated rooms, bathtub, automated lights tv and curtains.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    3.0
    No hot water
    • Leisure trip
    • Family with young children
    • Family Twin Room
    • Stayed 1 night

    Our shower / tub doesn't have any hot water (regardless of how long we wait). We couldn't take any shower as a result because the cold water is just too cold. We asked front desk and they informed that the whole building is old and therefore the water heating system malfunctions. Not sure if other rooms have the same problem but this is a basic functionality we expect.

    The beds and air conditioning are good.

    Stayed in July 2025

  • Reviewed: October 21, 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room too small

    Location

    Stayed in October 2024

  • Reviewed: October 8, 2024

    3.0
    It’s not hotel more likely Airb and b
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in October 2024

  • Reviewed: September 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: August 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!