Reviews of Felix by STX Hotel & Suite 4 stars

Location very central to everything in Haeundae. Subway right below hotel. There was a male staff member at reception that was friendly and willing to help.

Poor value for money. The female front desk staff was rude. The pictures on Booking.com are not accurate. We asked the front desk why and they said those pictures were before the renovations. What renovations? The wallpaper in the hallways leading to our room were bubbling and peeling off. There was no air conditioning in the common areas. The room was old and dated. AND the elevator service is horrendous!!! Be prepared for slow elevators and long wait times. Some days you only get one elevator for the entire hotel. Terrible.

Early check in, room cleaning, good location

Lifts are very crowded and can be slowed

The room was very comfortable and had everything needed for cooking meals. The cleaning service was excellent, with the room being cleaned every other day. The location is a major highlight. It's just a 100-meter walk to a beautiful beach. There are also numerous cafes and restaurants nearby, so you have plenty of breakfast, lunch & dinner options. The elevators are fast, and the hotel is very well-connected. The subway line is close by, and there are bus stops directly in front of the building, which is very convenient for getting around. A 7/11 convenience store is located right on the first floor. There is a convenient laundry facility not far away from the hotel, which is very helpful for longer stays.

No notable complaints were observed during the stay.

Excellent position near vibrant area

Location was great. Room size are gd. Staff was prompt to send up extra towels when requested.

front desk was not 24 hours. if I knew it wasn’t, I would not have booked it. no drop off point for the apartment. housekeeping was very basic, not very detailed, did not provide new box of tissue when the existing one was finished. Toliet fixtures are dated and old.

Very good location in Haundae. Spacious apartment. A little bit old furniture.

It is difficult to find the reception. Fortunately, a very nice Korean guy took us their.

Location was excellent! Right next to subway station. Lots of eateries and convenience stores on first floor. The room itself is practical, functional, and clean. Love the washer and clothes rack. The room is spacious and bathroom is large. Appreciate the kitchen as well.

Lobby is basic. Staff members ok, not outstanding. Rooms varied on amenities. I booked two rooms. One room had a sponge thing to clean the dishes. The other room did not. One room had Kleenex, the other did not. Just some minor inconsistencies. The elevators are not practical. Slow and annoying as one elevator only goes to the high floors starting from 18 onwards. We had one room on 16th and other on 18th floor. If I took the high floor elevators, it would skip 16th floor.

Excellent location and very friendly staff. Beds were comfortable.

The aircon couldn't sweep left to right and had to be manually moved. Also it kept making a clacking sound and was very loud. No amenities such as slippers or toothbrushes were provided.

Very clean , comfortable and modern.Almost everything was provided except for the disposable amenities which is not an issue at all. Staff was very attentive to our needs , especially the house keeping staff. Location is very convenient and connected to the metro station- Haeundae. Lot of cafes restaurants and convenience stores in and around the building. Money exchange in basement.

Nothing about the property but some of the staff at lobby could not communicate well in English, but that can be overcome using translation apps .

Good location

I’ve never had a worse hotel experience in Korea than this one. Housekeeping left my room door open two days in a row. After the first incident, I called to report it and asked them to be more careful. The front desk staff I spoke to didn’t speak English very well. Unfortunately, the same thing happened again the following day. I called once more, but the employee who arrived also couldn’t speak English. Since I had to leave for a meeting, I asked my Korean business partner to help explain the situation. I cannot recommend this hotel.

Location, room size

Long lines for the elevators, breakfast is pretty basic.

good location, nice room

the lift is very slow and crowded , there are several hotels in the same building, so , is very busy . breakfast was normal no possibility to ask some different eggs for example.

Everything works perfectly. Surfaces are a little worn here and there but staff do a great job with cleaning and tidying.

Elevators can obviously be an issue but you just need to be a bit patient at busy times.

Mr. Kim worked at 4/12 night is friendly and helpful. We have a nice experience staying here.

The elevators are not enough for all the customers.

Incredible views from our room on the 39th floor. Large room with kitchen, breakfast bar, sofa, dining area, washing machine and drying rack in balcony and large separate bedroom with comfortable bed

Tall hotel we were on the 49th floor!! Large apartment with view of the sea , 10 mins walk to beach 20 mins to blue line , plenty of restaurants outside

Great value as a full apartment with washing machine and cooking facilities. Would avoid higher floor though as there are only 4 lifts (15min wait at busy times). Breakfast was Ok but not much variety.