Nothing

The proximity to many places I wanted to go to. Well connected by public transport and airport bus service.

Stayed in August 2025

Fitness room is great but needs more air conditioning

Excellent location near the DDP, nice and comfortable room with a view! Good breakfast. Very affordable overall

Stayed in August 2025

There was construction site literally next to our room which interrupted our sleep daily. I think they should consider a discount for those rooms.

Comfortable bed, good breakfast. Solid facilities. Staff ok. Not very talkative but polite. Good location next to metro. Very clean.

Stayed in July 2025

Nothing to mention.

Everything was perfect. My fiancee was especially pleased with the bidet and the breakfast.

Stayed in July 2025

The restaurant closed too early.

The location was good to everything.

Stayed in July 2025

No room service. I found it weird. There's a 7 Eleven close to the hotel but I'd have appreciated more options. This is a 4 star hotel, I don't think I've ever been to a 4+ star hotel that doesn't offer room service. Only two elevators for 20 floors, sometimes a line forms and you are forced to wait several minutes before going up or down. No AC in the gym.

The hotel is located near major subway lines that take you pretty much everywhere in no time. Personnel is very kind, hotel is clean and rooms are quite big.

Stayed in June 2025

Some of the staff did not speak even basic English. Since there are 20 floors and only 2 elevators, sometimes l had to wait quite long. In my room the TV was attached to the wall in an angle that it could not be watched from the otherwise comfortable sofa, and even from the bed it was inconvenient.

Good location, generally comfortable hotel, more or less what can be expected in its category. The bathroom amenities were nice (and sometimes funny, like the "eye and lip remover").

Stayed in July 2025

This year, our room overlooked a construction site and we woke up at 7am every morning to find that they had already started work.

This is our 3rd time staying at this hotel. Everything was fine. Checking in and out was easy and fast. The bed was comfortable, the whole hotel is clean. The staff is nice. There is a washing machine and dryer (you can pay by card or cash) Metro lines 2,4,5 are easily accessible from the hotel (you can take an elevator out of the hotel to the metro lines), a limousine bus stops in front of the hotel. The journey from the airport to the hotel and back took 2 hours (depending on traffic). There are plenty of convenience stores, cafes, and bakeries nearby, and the newly built (?) Dundun shopping center is also accessible underground (you just have to go out to the elevator, which is in front of the hotel) - very practical in case of heavy rain.

Stayed in June 2025

Location and staff. They were very friendly and accommodating.

Stayed in June 2025

Comfortable bed and pillows. Good shower pressure. Close to subway station

Stayed in May 2025

Very poor breakfasts.

Comfy place, tasty filter coffee in a suite, pyjamas, good city view, suite size is quite big.

Stayed in April 2025

Amazing location, there is an elevator to the subway right at the hotels door!!

Stayed in May 2025

No complaints.

Staff was very courteous and spoke English which was helpful with getting taxis. Room was a good size, comfortable, clean and the facility is well maintained. Breakfast was above average and the dining area was large. Location is within walking distance to transportation, restaurants, and some shopping. It’s not a shopping hub and you’ll need to go to Myeongdong.

Stayed in May 2025

Breakfast almost same everyday

Nice and clean

Stayed in May 2025

Breakfast, noise at night as wild drivers were "racing" empty streets

Good location, metro station in front of the entrance so it was easy to reach all major attractions, long check out time and then available lockers to store the luggage before departure, nice view over the city from higher floor, clean big enough room

Stayed in May 2025

More variety at breakfast for a long stay would be nice.

I love to stay here. Convenient to subway and buses, comfy beds, nice breakfast and wonderful staff.

Stayed in May 2025

No microwave in room. No clock in room. No ice machine except on one lower floor. AC being turned off or down during heat of the day. Curtains should be closed by maid after cleaning room to block sun. TV stations plentiful but no subtitles in english.

View from upper floor. Pretty quiet and clean. American movies were on some of the tv channels. Staff was very friendly and helpful answering questions and calling taxis for us. Super easy access to subways and buses. Covenience store next door. Lots of places to eat and shop within two blocks. Limosine bus to airport in front of hotel but takes up to two hours to get there.

Stayed in April 2025

There was only one problem. The scrambled eggs at breakfast were sweet, every day. Everything else was great.

A great starting point for shopping and exploring the city.

Stayed in April 2025

Just one minor inconvenience is that there are only 2 lifts to service all rooms, and they take pretty long at times.

Second time staying here - The hotel is very conveniently located, close in proximity to various tourist hotspots. There is also a direct airport bus (takes about 1-1.5hrs travel time) that stops right outside the station which eliminates having to lug our luggage via subway to get to the airport train. Room was clean and huge. Check-in and check-out was quick, and staff were attentive and helpful.

Stayed in April 2025

A little noisy, as construction was occurring next door

Convenient to the subway (lines 2,4,5)

Stayed in April 2025

Great location and friendly staff!

Stayed in April 2025

There is no variation in the breakfast, everyday is the same food. Restaurant staff is very inflexible. They dont even let me get a juice when the buffet is till 10am and i reach 10min from last entry at 940am

Front desk staff were friendly and helpful

Stayed in April 2025

No USB port

Best location

Stayed in March 2025

Good

Good

Stayed in February 2025