Nothing.

Although the room is quite small, the hotel effectively organizes the given space. The room has everything that should be there. The last thing I encountered was a staff member at the front desk during the night. We asked for a restaurant that was still open at 2 am. She was very helpful and told us the route to get there. That impressed us greatly. I will definitely recommend the hotel to others.

Stayed in May 2024

10s all across -Hospitality - the staff were very helpful, attentive and welcoming. -Room and Bed exceptiona - Clean af -Location was great with a gs25 and ssada gimbap right across the street for a quick bite Thanks AC Gangnam

Stayed in May 2024

Easy access to Metro

Stayed in May 2024

Room was very nice! breakfast was beautiful and tasty :) room was cleaning every day.

Stayed in May 2024

Room is very comfortable, and staffs are nice and friendly

Stayed in May 2024

Nothing - suited us well

Great location in Gangnam. Good modern hotel, great staff

Stayed in March 2024

It was a little bit cold at room

I liked the breakfast very much, so vast variety of foods, delicious and very tasty 😻Coffee with biscuits for free at lounge. Very kind, helpful , attentive and beautiful staff

Stayed in April 2024

If I had to mention something, I might point out that the shower screens didn't effectively contain water within the shower area.

During my recent stay at this hotel, I was thoroughly impressed. Notably, Jinny and Iris at the reception desk provided exceptional service, assisting me with beauty salon reservations and recommendations. This was particularly helpful as, being a tourist, I didn't have a local number to make reservations on apps like Naver. The hotel's proximity to the train station and 24-hour convenience stores made it even more convenient for me. The hotel itself was impeccably clean, and I appreciated the attention to detail in the room service. Water was replenished daily, and I encountered no hiccups during my stay. Additionally, they graciously allowed me to check in early at 11 am, provided a room was available. Overall, my experience was outstanding, thanks in large part to the excellent service provided by Jinny and Iris. I highly recommend this hotel to anyone visiting the area.

Stayed in April 2024

As a Titanium member i had to ask for a token each day for the lounge.

Location

Stayed in April 2024

The air con in our room wasn't great, it kept turning off and on throughout the night as the room got colder / warmer to maintain the required temperature, and it woke me every time, it was very loud despite the fan being set to the lowest, it sounded like a little plane is taking off each time. That was essentially the only flaw.

The hotel is very comfortable, in great location with plenty of restaurants on the doorstep and minutes walk to the tube, from where it's easy to get around the city. Staff was friendly and helpful with restaurant recommendations and bookings. The gym and spa facilities were great as well. Everything was perfectly clean, wide variety of food at the breakfast buffet.

Stayed in April 2024

No, ala carte dinner but only buffet for a small eater.

The staff, like Mary, Iris, Chris, and Jun, were outstanding in reaching out to help whenever requested. Thank you.

Stayed in April 2024

Great room. Kind people.

Stayed in April 2024

The AC in our room was very noisy the whole night making it difficult to sleep

I liked the little touches all around like the amazing KORRES products in the rooms and lavender sachets provided at night for a comfortable sleep. Nice design overall as well

Stayed in April 2024

N/A

Staff were so nice, friendly, helpful and professional. Impressed.

Stayed in February 2024

-

Super polite and friendly staff. Very helpful assisting me with personal issues and requests.

Stayed in January 2024

When I turn on the tap, it makes a pinging sound, which is a little noisy.

The location is good, the room is very very clean. And, the staff are very kind with always smiling.

Stayed in February 2024

Great staff, clean, nice facilities

Stayed in February 2024

I think the sauna was a paid option so I didn't get to try that out.

AC Hotel had amazing accommodations. My wife and I thoroughly enjoyed our stay. Whether its the employees or the facilities, everything is top notch across the hotels we've stayed at. Can't beat it at this price. The gym offered Inbody measurements which is a plus! Laundry service was helpful with expedite option which returns your laundry in a few hours. The staffs were friendly and fully fluent in English.

Stayed in January 2024

maybe upgrade roomsize a little bit? or cleaning staff will pay more attention to amenities to avoid we make a call to housekeeping because they forgot our towels, shower cap and water.

room size is quite small, but it's ok with the location in the city center, convenience subway station nearby, restaurant and cafe nearby as well. we keep our luggages at the concierge which also help for the room size, for we stay for 12 nights at AC Hotel. we also borrowed the extra drawer, staff service is quite fast. I tried the room service menu, all taste good.

Stayed in January 2024

the size of the room is quite small, but understandable for the hotel is in the city center. luckily we can easily store our luggages at the concierge.

great location, convenience to subway station, restaurant are very easy to find, and also shopping district like gangnam or coex just 2 station away.

Stayed in January 2024

Air was really dry during winter (end Dec/ early Jan) it would have been better if a humidifier / diffuser was provided. We managed with a 5000KRW from Daiso #tip

Convenient location, near to Yeoksam station (subway), amenities were good (self laundry, complimentary water, iron steamer etc), housekeeping standards excellent. Clean and safe. Front desk staff spoke english fluently and were helpful and pleasant. Ms Iris Choi, in particular who quickly helped my aged father carry bags to the car. David Oh also made the check-in process really smooth and facilitated with request for late check-out.

Stayed in January 2024

Rooms are on the smaller side but that's to be expected in a busy downtown city in Asia. There is a spacious shared lounge in the lobby and the amenities make up for it.

Comfortable bed. Clean rooms and bathrooms with great shower pressure. There is a kids play room that is large and well kept. Clean gym area and self laundry were really useful. Lau dry is 4000 krw and soap is added automatically. Front desk staff were courteous and helpful.

Stayed in December 2023

No wardrobe in the room to put clothes. Only hangers to hang clothes are available The room is compact comparing with cost. You cannot talk too loud/much inside train or bus. So everybody just keep quiet

The bed is comfortable. Wifi is excellent. Some HALAL restaurants available not far from AC hotel. Very close to underground train station which make it very easy to travel around

Stayed in November 2023

The location is great, the staff are incredibly friendly and helpful in any needs 24/7, and the facilities are great clean and of high standard.

Stayed in November 2023