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Reviews of Orakai Insadong Suites 4 stars

18, Insadong 4-gil, Jongno-gu, Jongno-Gu, 03163 Seoul, South Korea

#193 of 812 Holiday rentals in Seoul

Guests' Choice

Review score

Based on 2110 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Large, well stocked apartment in convenient location with friendly staff
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment (3 Adults) 3~13floor
    • Stayed 14 nights
    • Submitted via mobile

    Slightly dusty eg window sills behind curtains, under bed, high surfaces, but most of surfaces were cleaned well daily, clean linen, kitchen and bathroom

    Great location, friendly staff, large apartment. Walking distance from Harmany mart (small supermarket), tourist attractions, many subway stations and nice restaurants, convenience store across the road. Great for a family. Washing machine, indoor clothes line and kids indoor playroom.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Convenient!
    • Leisure trip
    • Group
    • Two-Bedroom Premier Apartment (3 Adults) 15~21floor, 2 bathrooms
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast is not so good and it doesn’t vary often.

    Amazing location next to public transport and big, comfortable rooms.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premier Apartment (3 Adults) 15~21floor, 2 bathrooms
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is very close to Exit 5 of Jongno 3-ga Station. There are plenty of eateries and shops selling music instrumrnts and art supplies in the area. There is even a 7-11 right across the street from the hotel entrance, which makes buying water and snacks super convenient. Compared to other hoteld in Seoul, the room size is exceptionally spacious-this was the best part. Three of us stayed in a two bedroom suite with a living room and two bathrooms, and it was incredibaly comfort and clean. Although the breakfast selection wasn't extensive, the taste was quite good. We didn't have time to try the swimming pool ot gym, but they seemed well-managed. This is the best hotel I've stayed in Seoul!

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Location and cleanliness

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Good value for money for people who is looking for spacious family residence place at City center
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premier Apartment (3 Adults) 15~21floor, 2 bathrooms
    • Stayed 12 nights

    During the weekend, room cleaning service was not provided, Also breakfast was not optimal (very limited choice of foods). Temporarily, there was a big construction on-going next to the hotel premise, so it was a bit unconvenient.

    Good value for money, at the center of Seoul, it is not easy to find a family apartment incl. cleanning but this place gave me all options that I was looking for. Easy to access to metro, bus and all types of transportation, and access to most of activities. Having two teen-aged children who wish to have their own room during our stay, this place was a good choice.

    Stayed in July 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Deluxe Apartment (3 Adults) 3~13floor
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is too simple, should have more choices .

    Apartment is big, good for family.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Great, well located hotel.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Deluxe Apartment (4 Adults)
    • Stayed 12 nights
    • Submitted via mobile

    Breakfast selection was a little bit limited (but tasted fine).

    Really spacious apartment with lots of storage. Comfortable beds. Good location- palaces and Myeongdong within walking distance. Also close to subway station. Convenience stores and restaurants nearby. Staff really helpful.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Not too many negative things to say. May be a bit old building?

    Spacious rooms and friendly staff.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Stay here it’s great
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment (3 Adults) 3~13floor
    • Stayed 1 night
    • Submitted via mobile

    Apartment was spacious with all amenities, greatly located in area where there’s food halls on one side and clothing shops on the other, staff were extremely nice and accommodating

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Great
    • Leisure trip
    • Group
    • Two-Bedroom Deluxe Apartment (3 Adults) 3~13floor
    • Stayed 7 nights
    • Submitted via mobile

    Great

    Great

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Good place for a short break
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Only having one rubbish pillow. ( this is rather picky though, as I didn't bother asking for another)

    Location. Clean. Functional

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Good value for money for family stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premier Apartment (3 Adults) 15~21floor, 2 bathrooms
    • Stayed 2 nights

    Staff is always helpful, location is good, value for money (2 bed room apartments , very spacious)

    Stayed in July 2025

  • Reviewed: 20 August 2025

    9.0
    Great location, great staff and very satisfying stay. Excellent for family stay!
    • Leisure trip
    • Solo traveller
    • [Pool& Beer Time PKG] One-Bedroom with Orakai Lager & Pool Access
    • Stayed 7 nights

    I wish the facility has more flexibility on check-in and check-out hours. But all staff were very friendly and room service and cleaning service were very professional and courteous.

    The location is awesome! Everything I like is within walking distance. No worries about traffic during rush hours. I got a lot of comfortness while I was walking around for sightseeing.

    Stayed in July 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Three-Bedroom Deluxe Apartment (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is excellent, but note that the carpets are not burnt and not good. When I asked to check out, I asked to extend the check-out until 2 o'clock, and he refused to give me only an hour. There is not enough flexibility, but the location is excellent, the cleanliness is excellent, the reception is excellent, and the price is reasonable.

    The hotel is excellent, but note that the carpets are not burnt and not good. When I asked to check out, I asked to extend the check-out until 2 o'clock, and he refused to give me only an hour. There is not enough flexibility, but the location is excellent, the cleanliness is excellent, the reception is excellent, and the price is reasonable.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    we were happy
    • Business trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights

    Pool area, it is July so lots of people use their pool Need more frequent check of the cleaness status.

    we are retuning guests for this property. we are happy with their location, services and the room.

    Stayed in July 2025

  • Reviewed: 20 August 2025

    9.0
    Great stay with only minor negatives
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premier Apartment (3 Adults) 15~21floor, 2 bathrooms
    • Stayed 6 nights
    • Submitted via mobile

    Minor issues: We were expected to do our own washing up (no problem at all) but there was no liquid or cloths/sponges provided. Sofa was very hard and no cushions. TV was not smart so very limited English content and nothing for kids. No laundry pods provided so we had to buy some. All very small problems but would have made a big difference.

    Amazing location. Rooms were big and comfortable. My daughter loved the pool. I enjoyed the gym. Coffee shop just outside and seven eleven opposite the entrance. Loads of shops and restaurants within a short walk. Clean and spacious communal areas. Staff very polite and friendly.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Great location, some hidden gems near by
    • Leisure trip
    • Family with young children
    • [Pool& Beer Time PKG] Two-Bedroom Premier with Orakai Lager & Pool Access
    • Stayed 6 nights
    • Submitted via mobile

    No bar or round the clock access to food such as a restaurant or cafe on site.

    Location, location, location! Plus the size of the apartment.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Superb!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Apartment (3 Adults) 3~13floor
    • Stayed 1 night
    • Submitted via mobile

    None

    Very spacey and comfortable. Staff are super friendly and efficient. Location is excellent it’s in the middle of old and new of Seoul.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    I will definitely come back to Orakai Insadong Suites, we had an amazing stay in Seoul. Thank you
    • Leisure trip
    • Family with young children
    • Two-Bedroom Premier Apartment (3 Adults) 15~21floor, 2 bathrooms
    • Stayed 9 nights
    • Submitted via mobile

    Great location, small 7/11 just underneath, loads of restaurants and shops. A few minutes walk to different metro stations. The flat had everything we needed. Very clean and comfortable. The staff is professional and helpful.

    Stayed in July 2025

  • Reviewed: 13 August 2025

    10
    Exceptional
    • Family with young children
    • Three-Bedroom Deluxe Apartment (4 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    Not enough pillows

    Lovely room, excellent location

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Deluxe Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Despite efforts to cover up smoking from previous guest, the smell was bothersome. Daily housekeeping (weekdays) was bare minimum—trash removal, linen exchange and beds being made. Wished they offered a couple bottles of water but there’s a 7-11 and CU nearby.

    Spacious apartment-hotel with excellent location. Pleasant and helpful front desk staff members. Very clean bathrooms and kitchen area. Improved elevators. Responsive staff.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Felt like home away from home
    • Business trip
    • Family with young children
    • Three-Bedroom Deluxe Apartment (4 Adults)
    • Stayed 4 nights

    Nothing.

    We were a group of 5 with a kid and a senior citizen. The 3 bedroom apartment was spacious and well maintained. The location was great with lot of shops and restaurants nearby. A number of sight seeing places were also in walking distance.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Deluxe Apartment (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Great Location, nice Apartment with lots of Space for a Family of 4

    Stayed in July 2025

  • Reviewed: 11 August 2025

    9.0
    Great staff on reaction and in the breakfast lounge, comfy apartment, great location.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    I would have loved being able to get an extended late checkout, they gave an extra hour. But even having the option of paying would have been good.

    Location was fantastic, so many interesting streets to wander for food, shops and interesting sights. Close to transport options. Breakfast options extensive. Having a washing machine/dryer was very useful.

    Stayed in August 2025

Showing 1 – 25

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