8,6

Recensioni su Hotel Palace Gyeongju

11, Bonghwang-ro 51beon-gil, 38155 Gyeongju, Corea del Sud

  • Anca

    Data recensione: 3 settembre 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Emanuel

    Data recensione: 1 settembre 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Letto molto comodo. Bagno molto grande con doccia e vasca da bagno

    Mancanza di box doccia nel bagno

    Risposta della struttura:

    Thank you for taking the time to share your feedback. We’re happy to hear that you found the bed comfortable and appreciated the spacious bathroom with both a shower and bathtub. We also take note of your comment regarding the lack of a shower enclosure and will consider this for future improvements. Your comments on our staff, location, and facilities help us identify areas where we can do better. We hope to welcome you again soon!

    Thank you for taking the time to share your feedback. We’re happy to hear that you found the bed comfortable and appreciated the spacious bathroom with both a shower and bathtub. We also take note of your comment regarding the lack of a sho… Mostra altro

    Hotel Palace Gyeongju
    2 settembre 2025
  • Nello

    Data recensione: 1 settembre 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
    Risposta della struttura:

    Thank you very much for taking the time to share your feedback. We’re glad to hear that you were satisfied with several aspects of your stay, including our staff, cleanliness, location, and overall value. Your comment, “Buon compromesso,” is much appreciated and meaningful to us. However, we’re truly sorry to hear that the comfort of the accommodation did not meet your expectations. While we’re not sure exactly what caused the discomfort, we understand that it could have been related to the bedding, room temperature, or noise levels. Please accept our sincere apologies for any inconvenience this may have caused. We take your comments seriously and will work to improve the comfort of our rooms to ensure a better experience for our future guests. Thank you once again for your honest review, and we hope to have the opportunity to welcome you back in the future.

    Thank you very much for taking the time to share your feedback. We’re glad to hear that you were satisfied with several aspects of your stay, including our staff, cleanliness, location, and overall value. Your comment, “Buon compromesso,” … Mostra altro

    Hotel Palace Gyeongju
    1 settembre 2025
  • Vedi hotel
  • Eun

    Data recensione: 27 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Posizione,lavatrice,accoglienza dello staff

    Il letto faceva un po’ di rumore ogni volta che mi muovevo e mi dava molto fastidio. Hanno attaccato un adesivo pubblicitario sulla superficie della porta del bagno, che trovo esteticamente un po’ brutto.

    Risposta della struttura:

    Thank you for taking the time to share your feedback. We’re very glad to hear that you were satisfied with our staff, cleanliness, location, and facilities. At the same time, we’re sorry that the noise from the bed disturbed your rest. We’ll make sure to check this carefully during our room inspections so it won’t cause discomfort again. We also appreciate your comment about the sticker on the bathroom door, we’ll review this so the room looks tidier and more pleasant. We hope to welcome you back with an even more comfortable stay next time.

    Thank you for taking the time to share your feedback. We’re very glad to hear that you were satisfied with our staff, cleanliness, location, and facilities. At the same time, we’re sorry that the noise from the bed disturbed your rest. We’l… Mostra altro

    Hotel Palace Gyeongju
    27 agosto 2025
  • Martina

    Data recensione: 27 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Pulita e accogliente. Gradita la presenza dei self locker per i bagagli in caso di arrivo anticipato. Stanza grande e accogliente.

    Niente

    Risposta della struttura:

    Thank you very much for sharing your kind feedback. We’re truly happy to hear that you found our hotel clean and welcoming, and especially that the self-locker was convenient when you arrived early. It means a lot to know that the spacious and comfortable room added to the quality of your stay. We will continue to do our best to provide a pleasant and cozy environment for all our guests. We would be delighted to welcome you again whenever you return to Gyeongju.

    Thank you very much for sharing your kind feedback. We’re truly happy to hear that you found our hotel clean and welcoming, and especially that the self-locker was convenient when you arrived early. It means a lot to know that the spacious … Mostra altro

    Hotel Palace Gyeongju
    27 agosto 2025
  • Lorenzo

    Data recensione: 27 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Posizione centrale e comoda per muoversi. Bagno grande.

    Abbiamo prenotato una stanza per tre (2 adulti più un bambino), quando siamo arrivati la camera aveva solo un letto matrimoniale e non si poteva avere una culla o un letto in più. Il personale ci ha liquidati dicendo che non poteva farci nulla. Avrebbero voluto farci pagare il check-in anticipato per 20 minuti d’anticipo. Al check-in ci hanno detto di esporre il cartello per la pulizia della camera, lo abbiamo fatto ma non è mai stato fatto. Quando abbiamo chiesto spiegazioni in reception, ci hanno detto che dovevamo dirglielo a voce. Il giorno seguente abbiamo messo il cartello e siamo andati in reception (dove non c’era nessuno) così abbiamo scritto un messaggio (come specificato di fare quando non c’è nessuno), e anche in questo caso non abbiamo ricevuto la pulizia. Ci hanno chiamato in camera di pomeriggio, quando stavamo riposando (con segnale di non disturbare attivo) perché avrebbero voluto farci la camera. Peccato che il giorno dopo saremmo partiti.

    Risposta della struttura:

    First of all, we sincerely apologize if you experienced any inconvenience during your stay. We would like to share some details regarding your review to help you understand the situation from our side. The room you booked was a double room with one double bed, and no additional requests were made. Your Booking.com reservation also confirms this. Extra beds or cots are not provided, and this information is clearly available in the hotel details section during the booking process. Check-in time is 3:00 PM, which you were aware of. We understand you requested early check-in for your child, and our staff informed you it would be possible after 2:00 PM. To accommodate your request, we were pleased to offer early check-in complimentary, allowing you to check in around 2:20 PM. Regarding housekeeping: On the first day, a “Housekeeping Request” sign was placed in the room, but no separate request was made at the front desk. Later, you verbally informed the front desk while going out, and we gently reminded you that requests should be made before 11:00 AM. The room instructions also note that housekeeping is available from 9:00 AM to 5:00 PM. That same afternoon, we confirmed that housekeeping was possible, but you chose to decline. On the following day, at around 1:10 PM, housekeeping staff arrived at your room. The “Housekeeping Request” sign was displayed, but you were in the room. After checking with you, you only requested fresh towels, which we promptly provided along with collecting used towels and trash. We are always happy when our guests leave with wonderful memories from their stay, and we are truly sorry that this visit did not meet your expectations in the same way. We always strive to prioritize our guests’ comfort and convenience, and we hope that following the hotel guidelines during any future stays will help ensure a smooth and enjoyable experience for everyone. Thank you very much for your understanding.

    First of all, we sincerely apologize if you experienced any inconvenience during your stay. We would like to share some details regarding your review to help you understand the situation from our side. The room you booked was a double roo… Mostra altro

    Hotel Palace Gyeongju
    27 agosto 2025
  • Vedi hotel
  • Alessandro

    Data recensione: 22 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    La posizione molto comoda per girarsi la città. La camera ha tutti i comfort tra cui un bagno molto spazioso

    La vista dalla finestra su un parcheggio interno

    Risposta della struttura:

    We sincerely thank you for your kind words. It is wonderful to know that you found the location ideal for exploring the city and that the room comfort, especially the spacious bathroom, met your expectations. We regret, however, that the outside view did not fully satisfy you. Please know that this is something we are currently reviewing as part of our ongoing improvements. Your feedback is truly valuable, and we will continue to work hard to provide a more satisfying environment in the future. We look forward to the pleasure of welcoming you back again.

    We sincerely thank you for your kind words. It is wonderful to know that you found the location ideal for exploring the city and that the room comfort, especially the spacious bathroom, met your expectations. We regret, however, that the ou… Mostra altro

    Hotel Palace Gyeongju
    23 agosto 2025
  • Carolina

    Data recensione: 20 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    L'hotel sembra nuovo o comunque di recentissima costruzione: colazione buona, lavanderia e tanti altri servizi che hanno reso piacevolissima la nostra permanenza a Gyeongju. Vicino al centro e tante linee di bus utili per le altre attrazioni turistiche più importanti.

    Risposta della struttura:

    We are glad to hear that the hotel felt new, and that you enjoyed the breakfast and laundry service. It makes us happy that you had a pleasant stay in Gyeongju. As you mentioned, being close to the city center with many bus lines to the main attractions is definitely one of our biggest strengths. We look forward to welcoming you again whenever you visit Gyeongju.

    We are glad to hear that the hotel felt new, and that you enjoyed the breakfast and laundry service. It makes us happy that you had a pleasant stay in Gyeongju. As you mentioned, being close to the city center with many bus lines to the mai… Mostra altro

    Hotel Palace Gyeongju
    20 agosto 2025
  • Gaia

    Data recensione: 20 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Camera bellissima, pulita e dotata di tutti i comfort.personale gentile e che parla fluentemente inglese. Colazione continentale.

    Risposta della struttura:

    Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to hear that you were pleased with the comfort of your room and the cleanliness of our facilities. Also, Your kind comments about our staff's service and fluency in English are especially rewarding for us. It makes us very happy to know that we were able to contribute to making your trip a pleasant one. We look forward to welcoming you back in the near future.

    Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to hear that you were pleased with the comfort of your room and the cleanliness of our facilities. Also, Your kind comments about our… Mostra altro

    Hotel Palace Gyeongju
    20 agosto 2025
  • Vedi hotel
  • Paola

    Data recensione: 19 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Camera spaziosa, confortevole e molto accessoriata (anche la sauna). Disponibilità di un'ampia varietà di prodotti da bagno, ottima colazione compresa nel prezzo, armadietti esterni per riporre i bagagli prima del check in.

    Risposta della struttura:

    Thank you for staying with us. We’re glad to hear you enjoyed the spacious and comfortable room, the amenities, breakfast, and the luggage storage service. The sauna room you mentioned is actually the only one of its kind in our hotel, and instead of an artificial diffuser, it has a natural hinoki wood scent that many of our guests love. We hope it will be part of many good memories for you, and we look forward to welcoming you again.

    Thank you for staying with us. We’re glad to hear you enjoyed the spacious and comfortable room, the amenities, breakfast, and the luggage storage service. The sauna room you mentioned is actually the only one of its kind in our hotel, and … Mostra altro

    Hotel Palace Gyeongju
    19 agosto 2025
  • Aurora

    Data recensione: 19 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Annalisa

    Data recensione: 16 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Vedi hotel
  • Gianluca

    Data recensione: 16 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Giulia

    Data recensione: 14 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Posizione comoda per raggiungere i principali siti da visitare.

    Colazione scarsa, poca scelta e assenza di una vera sala da pranzo.

    Risposta della struttura:

    Thank you for your kind words about our location. We’re sorry to hear that the breakfast variety and dining space did not meet your expectations. We are currently reviewing ways to improve our breakfast service, and we hope to provide you with a more satisfying experience on your next visit.

    Thank you for your kind words about our location. We’re sorry to hear that the breakfast variety and dining space did not meet your expectations. We are currently reviewing ways to improve our breakfast service, and we hope to provide you w… Mostra altro

    Hotel Palace Gyeongju
    14 agosto 2025
  • Gabriele

    Data recensione: 19 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata
  • Vedi hotel
  • Mugno

    Data recensione: 17 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata
  • Matteo

    Data recensione: 13 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata
  • Daniela

    Data recensione: 12 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    Camera molto spaziosa con bagno di grandi dimensioni. A disposizione degli ospiti acqua alla reception ed accessori bagno. Buona la pulizia Stanza senza rumori Posizione ottima per vedere le attrazioni della città a piedi. La colazione ottima se si pensa che siamo in Corea. Torneremmo ancora qui

    Come tutti gli hotel in Corea spastica nel letto he fa sudare e fa rumore

    Risposta della struttura:

    We’re truly delighted to hear that you enjoyed your stay with us. Thank you so much for your kind words about our spacious rooms, cleanliness, and convenient location. We’re also glad you appreciated our breakfast. Regarding the waterproof mattress cover, we understand it might have caused some discomfort. It’s quite common in Korea for hygiene reasons, but we’ll certainly look into how we might make it more comfortable for our guests in the future. We hope to have the pleasure of welcoming you back to Gyeongju again someday. Thank you once more for choosing to stay with us!

    We’re truly delighted to hear that you enjoyed your stay with us. Thank you so much for your kind words about our spacious rooms, cleanliness, and convenient location. We’re also glad you appreciated our breakfast. Regarding the waterproof… Mostra altro

    Hotel Palace Gyeongju
    13 luglio 2025
  • Vedi hotel
  • Adriano

    Data recensione: 2 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    La posizione

    La colazione, la pulizia della camera

    Risposta della struttura:

    Thank you for your honest review, we really appreciate you sharing both the things you liked and the parts that disappointed you. We're continuously reflecting and making improvements so that every guest can leave with a positive memory of their stay. Your feedback helps us do better, and we’re truly grateful for it.

    Thank you for your honest review, we really appreciate you sharing both the things you liked and the parts that disappointed you. We're continuously reflecting and making improvements so that every guest can leave with a positive memory… Mostra altro

    Hotel Palace Gyeongju
    2 luglio 2025
  • Lucrezia

    Data recensione: 25 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Posizione eccellente ed colazione molto buona

    Risposta della struttura:

    Here's a more natural and polished version of your sentence in English: "The location is excellent, and the breakfast was also very good." If you’d like it to sound more formal or suitable for a hotel review reply, you could say: "We’re glad you enjoyed our convenient location and satisfying breakfast. Thank you for your kind words!"

    Here's a more natural and polished version of your sentence in English: "The location is excellent, and the breakfast was also very good." If you’d like it to sound more formal or suitable for a hotel review reply, you could… Mostra altro

    Hotel Palace Gyeongju
    27 giugno 2025
  • Pietro

    Data recensione: 16 giugno 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata
  • Vedi hotel
  • Marco

    Data recensione: 12 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata
  • Giacomo

    Data recensione: 8 giugno 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Hotel nuovo e in ottima posizione. Camera molto accogliente e bagno molto spazioso. Pulizia ottima e personale gentile. Direi super consigliato.

    Niente

    Risposta della struttura:

    Thank you so much for your kind words! We’re delighted to hear that you enjoyed the cozy atmosphere of the room, the spacious bathroom, and the cleanliness of the hotel. It's also great to know that our staff left a good impression. It truly means a lot to us, and we hope to see you again whenever you’re back in Gyeongju. Thanks again and all the best!

    Thank you so much for your kind words! We’re delighted to hear that you enjoyed the cozy atmosphere of the room, the spacious bathroom, and the cleanliness of the hotel. It's also great to know that our staff left a good impression. It… Mostra altro

    Hotel Palace Gyeongju
    8 giugno 2025
  • Antonio

    Data recensione: 30 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Stanza spaziosa. Buona colazione.

    Bagno poco pratico

    Risposta della struttura:

    Hello! Thank you for leaving a precious comment I'm glad you were satisfied with the spacious room and breakfast We will always try to provide you with a better accommodation experience.

    Hotel Palace Gyeongju
    31 maggio 2025
  • Vedi hotel
  • Laura

    Data recensione: 24 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata
  • Visualizzati 1 - 25

Caricamento

Altre strutture recensite dagli ospiti:

I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

Caricamento