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Reviews of Hotel The One This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

33, Sajang 3-gil, Jeju City, 63136 Jeju, South Korea

#95 of 166 hotels in Jeju

Guests' Choice

Review Score

Based on 50 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.1

  • Value for money

    8.3

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - Not enough hangers

    - Reception staff readily available - Cleanliness

    Stayed in June 2025

  • Reviewed: May 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Korean-Style Family Room
    • Stayed 1 night

    Underground car park access is a single ramp for both up and down - non-confident drivers may not appreciate reversing on it if something comes the other way.

    A good location in the southern part of Jeju City. Only a 15 minute drive from the hire car pick-up at the airport. In the morning, the location meant we were quickly and easily on our way to the Jeju attractions. In the evening, you are a very short walk away from restaurants and shops. We booked the Korean style room, which was a nice experience.

    Stayed in April 2025

  • Reviewed: February 15, 2025

    8.0
    Decent stay
    • Leisure trip
    • Couple
    • Free Upgrade to Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was clean, the bathroom is nice, 24 hours convenience store just next door.

    Stayed in January 2025

  • Reviewed: November 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Free Upgrade to Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking lot did not have enough space for clients

    Room was fine and the price was good for its quality

    Stayed in November 2024

  • Reviewed: November 11, 2024

    7.0
    It was uncomfortable due to no air conditioning system at all I. The entire building but staff are very helpful and the
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No air conditioning system

    It was clean

    Stayed in November 2024

  • Reviewed: September 23, 2024

    7.0
    good location
    • Leisure trip
    • Group
    • Free Upgrade to Deluxe Room
    • Stayed 3 nights

    clean room with spacious toilet. convenient location but parking was limited

    Stayed in September 2024

  • Reviewed: September 8, 2024

    7.0
    Convenient hotel near the airport
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Overload of the smell however. My toilet room smelt a bit unusual (burnt smell) when in use and not. If driving, road is a bit cramped, in the main city and may have troubles driving near the hotel. Best to go underground for parking.

    Provides undercover parking if you were to rent a car in Jeju Island. Buffet Breakfast is suffice - has a good range of Korean dishes and breakfast type foods/drinks (toast, rice, kimchi etc.). Large Room. TVs comes with the mainstream Korean TV channels and subscription services (Netflix, Disney+, Amazon, Paramount and many more). Nice smelling hotel upon entry. Toilet comes with a bidet and showerhead for the shower is amazing. Location is good as it was near Nuwemaru Street - where all the restaurants are and close to the Airport.

    Stayed in September 2024

  • Reviewed: June 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Free Upgrade to Deluxe Room
    • Stayed 1 night

    The carpark is too limited. We were not able to park our car after 9pm.

    Very good location, clean and good service.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    8.0
    Good value, love the private car park
    • Leisure trip
    • Family with young children
    • Free Upgrade to Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location wise can be a little far off. There’s a lot of cars parked outside at the main road which can be challenging to navigate to the hotel in a rental car.

    Dedicated private carpark. Price per night is reasonable. Clean room and great lobby.

    Stayed in June 2024

  • Reviewed: April 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Location is in a narrow lane.

    Price is reasonable. Easy access to city centre

    Stayed in April 2024

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast offering a little strange to European eyes.

    Just what you expect at this price point

    Stayed in March 2024

  • Reviewed: September 8, 2023

    7.0
    Close to the airport!
    • Leisure trip
    • Couple
    • Free Upgrade to Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a five minute drive to the airport. That is why we stayed there. As other customers mentioned it needs an update. Also don’t recommend having the staff order you a cab, as they ordered us one for around 35$ and we declined it had a person help us with the kekao app and got the same destination for around 5$ it seems they use some sort of a VIP service.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking situation was really bad. We had a small car, in the garage there were a few parking spots for small vehicles only, but were occupied by large cars. We had the very last parking lot outside in front of the hotel, luckily, but it was super narrow.

    Room was spacious and clean. There’s a CU convenience store at the corner of the hotel.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Nice clean room but glass door to the bathroom is a bit too kinky for a family room.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The glass door bathroom. No privacy showering. The floor tiles were popping, can injure the feet. No restaurant and room service. Parking was limited.

    The room was large and clean.

    Stayed in August 2023

  • Reviewed: June 1, 2023

    9.0
    Nice rooms
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was a little off.

    Everything was wonderful and staff was nice.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice place & location. Clean, comfy beds, good sound isolation

    Stayed in May 2023

  • Reviewed: November 17, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This hotel is a little out of the way for the solo traveller but if you are comfortable navigating local buses this shouldn't be a problem.

    Although English is limited the staff were all really lovely and made every effort to help. Particularly appreciated kindness of female front desk person who printed out maps for recommendations on where to eat locally.

    Stayed in November 2022

  • Reviewed: July 9, 2025

    3.0
    We stayed on Jeju for only 1 night. Therefore we just needed a place to stay, but considering that the hotel is a 4 star
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    You only get 1 room key, the bathroomdoors were see through and could not be closed properly, from the sleeping area you can look into the bathroom, there was an acrylic finger nail on the floor (most likely from the previous guests), there were no bathroom supplies (e.g. toothbrush, toothpaste) the room was very warm when we entered because the AC is only turned on when the room key is inside the slot, only 1 pillow per bed, walls were stained, used toilet paper needed to be put into a container, the toilet although good by itself was placed in a cramped space and had to be operated with the door open.

    A lot of breakfast options, you can easily control the room lights from the bed.

    Stayed in July 2025

  • Reviewed: May 14, 2025

    5.0
    There is something to improve
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A receptionist was not so welcoming. Besides, they gave me a regular room with a view to a wall whereas I ordered kind size bed with a city view. When I came down to change my room a receptionist told me that I do have a king size bed. After a little while she changed my room but the view wasn't the one I ordered. I decided to give up. Moreover, I found hair and dirty toilet in my room :(

    Breakfast was good and diverse. Cleaning team was very kind.

    Stayed in May 2025

  • Reviewed: June 10, 2024

    2.0
    Clearly in need of renovation, cleaning and sheets upgrade.
    • Leisure trip
    • Travelers with friends
    • Free Upgrade to Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The lobby looked very nice but the room itself was in a dire situation, the walls had weird bumps and scratches all over it, the toilet glass walls were dirty with hand prints all over it. The sheets were with holes and clearly old. The room was somehow full of mosquitoes even tho the door and the windows were closed. The hallway floors had weird stains all over it.

    Location is nice and lobby looks good.

    Stayed in June 2024

  • Reviewed: April 15, 2024

    1.0
    Dont stay here.
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Where do I start, the staff are unfriendly. We had mosquito every night and was bitten all over. The cleaning service was an exchange of towels and no amenities at all

    It had a really good Japanese restaurant near by

    Stayed in April 2024

  • Reviewed: June 23, 2023

    6.0
    the island very nice and enjoy the nature
    • Leisure trip
    • Family with young children
    • Free Upgrade to Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    shower in bathtub didn’t have a curtains water spilled everywhere when you step out make it slippery and dangerous. hotel didn’t have towel mats, no toothbrush or toothpaste. it doesn’t deserve ⭐️⭐️⭐️⭐️ hotel .

    nothing

    Stayed in June 2023

  • Reviewed: February 19, 2023

    2.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very dirty, holes in bedding and towels dirty bathroom and broken furniture. Does not look like the pictures at all!

    good location

    Stayed in February 2023

  • Reviewed: August 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

Showing 1 - 25

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