Basics for what you would expect from a 3-star hotel is there.

Stayed in February 2024

The location

Stayed in December 2023

•VERY Expensive Laundry charge. Laundry prices should be included in documents or black book provided in hotel •Not enough space in rooms. •Front desk staff/ everytime we talked to them the conversation felt uncomfortable and rushed. It felt like we were a burden when we asked them questions. It also felt like they were giving attitude. •No shower curtain •Stains on new/“clean” sheets/ pillowcases. .Front desk staff cares more about the wedding parties then the guests. •If a pool is provided, then it should be stated that a swimming cap is needed or atleast sold at the front desk of the pool. (Only thing stated to bring was swimming attire but nothing else) •Small bugs in sink at times.

•The bed was comfortable •The view was nice •The price of our stay wasn’t bad •The room service workers were always polite and understanding.

Stayed in October 2023

The building is pretty old and the room did not feel so clean. Staff wasnt very friendly but wasnt rude as well, for a hotel staff i would expect a little bit more. We rented an umbrella from the hotel when it was raining and there was a literal hole in the umbrella, it would be great to maybe purchase some new ones there.

The location is really nice. No one really bothered us there, bed was really comfortable.

Stayed in September 2023

mosquitos...

I like its seat because I used the metro and its seat isn't so far with the metro. Moreover, the front staffs could use English language to connect. I think it is better. However, I didn't know the culture of Korea. Did they like to hold weddings in August? I met about 10 or 9 weddings during this weekend. It is interesting for me.

Stayed in August 2023

fruit flies

Location was good at Sinsa dong. The MEDI SPA was relaxing.

Stayed in July 2023

The room was very small and dark.

the lobby is nice, fancy, and clean. the staff is hospitable. location is very convenient for subway and bus.

Stayed in May 2023

We do not have breakfast because we were not told about it.

Stayed in April 2023

Very aged and tacky

Comfortable bed Good location

Stayed in January 2023

To old billing

Locatoin

Stayed in November 2022

clean room sure

Stayed in April 2022

the first two rooms were dirty and gross. after changing rooms twice we requested and paid to be upgraded to the movers rooms at $40/n.

the 13th floor we moved to after we had to move two other times and paid for any grade was good value. the 1st room was like 80° and the air con didn’t work, neither did the regular temp control. they moved us to a room where the window opened, but it was horrible. stains on the walls and floors, the window latch was falling off… it was gross. we told the front desk, which were nice enough, but made us pay for an upgrade to the nicer rooms in the hotel, the upgrade cost $40/n. the Chinese restaurant was quite good. all individual rooms w doors, so we didn’t have to worry about CoVid.

Stayed in January 2022

cleanliness and kind staff members

Stayed in November 2021

I booked a room with a double bed and bathtub, but instead they gave me a king-size bed and no bathtub. So sad. There were also a lot of mosquitoes in the room, and no shower shoes or bidet.

The room had a good air conditioner and fast wifi.

Stayed in October 2021

No coffee(usually hotel prepared instant coffee in the room) no Microwave in a room (when we needed it should go down ground floor) poor condition of elevator(looks like too old or constructing elevator) swimming pool is not allowed infant.(we booked a hotel for going swimming pool)

Comfy bed

Stayed in May 2024

Everything else! The rooms were incredibly dirty, everything looked poorly maintained and old. There were electrical cables hanging in the shower and the toilet leaked with every flush. The fact that there are so many shows and events happening in their many halls means everything is chaotic and their lifts are not in sync so simply going to your floor was a 10 minute task. Lastly the hotel is not very international accesible, nothing is translated in English so we waited for 30 minutes at the restaurant reception to check in only to finally be told it’s the incorrect place.

The location and size of the bed was great!

Stayed in April 2024

No breakfast. Paid for pool, not included! Leaking bathroom, broken lights and air conditioning

Decent sized comfortable triple room

Stayed in April 2024

The entrance is so bad when you need to carry one big luggage and small one if you don't have a car and don't use a taxi but use the transportation because you have to carry down through the stairs. The room is so small and dirty, especially the carpet

Closed to train station

Stayed in December 2023

A bit old, the bathroom was damp smell...

Location!

Stayed in November 2023

Spa is not free, and gym is not free. Spa is 25 000 and gym is 11.000. In my opinion not well enough connunicated. The bathroom was very dirty, with long hairs still stuck to the shower head

The room was up high, so some rooms had a view

Stayed in August 2023

toile water leaking, air con sound loud bathroom was not maintain well

Bed is great, first time slept well

Stayed in June 2023

The rooms are very outdated, paint job on the walls was peeling off and the internet connection in the room was awful!

The location was great and a short walk from beaming gangman disctrict! Very close to a multitude of restaurants, bars and shops

Stayed in June 2023

A whole lot actually: the pictures where absolutely not this hotel the room had dirty stains on the carpet,and sandels. Room was smelling not fresh the shower was open so the toilet and sink area was totally wet.This can 100%NOT a 4star hotel like you are advertising!

Close to a metro

Stayed in May 2023

the first room we checked into had such a dirty bathroom, there were dead insects in the shower tub. Obviously was not cleaned. During check in we were 3 travellers, and asked for an extra room card and the reception at first said it was policy to just give 1 and then gave an extra one quite unwillingly.

Stayed in February 2023