Reviews of NEOS HOTEL 4 stars
Kabanbay Batyra Prospekt 45/1, 020000 Astana, Kazakhstan
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewComfy bed and shower, located near Botanical Garden.
Curtains don’t block sunlight. Restaurant doesn’t operate in evening hours, no dining option nearby (only fast food). Some reception staff don’t speak English.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat buffet breakfast including local specialties. Plenty of choice and very fresh.
Air conditioning was a little variable but that was quickly sorted.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location near the attractions in the area , the breakfast was good with local varieties . they have fitness and mini spa services
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGreat location, friendly staff, rooms are very comfortable and clean. Not a first and definitely not a last stay in Neos Astana
Its not about the hotel, but about some guests. All rooms are not smoking but when we arrived there was a smell of smoke (cigarets). Reception reacted on our request without any issues and changed room in 5 min. Thank u guys!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe bed was very soft and comfortable. Breakfast was good. All in all I think the hotel was a little too expensive for the amenities and the state of the room it has to offer, but nevertheless it was a rather good place to stay.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewCozy rooms, amazing service and delicious breakfast.
Stuff and service level
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe air conditioning doesn’t work, this is the second time to me, and other guests complain. They are more concerned at the check out if you consumed some mini bar.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in February 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewVery nice, no alcohol, comfortable
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewVery comfortable and modern design, furniture, bed, everything was new, clean. Definitely we will stop in Neos during future trips to Astana
Reviewed: 31 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewBreakfast and staff in the dining room were amazing. I had dinner also. Great group of guys
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in February 2025
Verified review