Reviews of Park Inn by Radisson Hotel Astana 3 stars
Sary Arka Street 8-A, 010000 Astana, Kazakhstan

Loading
Guests also reviewed these properties:
Ravenna, Italy
Saubusse, France
Puebla, Mexico
Peru, United States
Valtice, Czech Republic
Montezinho, Portugal
Nuoro, Italy
Suzdal, Russia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 11 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in April 2025
Verified reviewReviewed: 24 June 2025 · Stayed in April 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewClean, good food.
Internet was not working!
Dear guest, Thank you so much for choosing Park Inn By Radisson Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve our services and bring it to even higher level. Special thanks for all of the positive moments mentioned in your review about our property. We sincerely hope to welcome you again on your next visit at Park Inn By Radisson Astana! Kind Regards, Park Inn By Radisson Astana hotel team
Dear guest, Thank you so much for choosing Park Inn By Radisson Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to im… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewParking was good
WiFi is terrible
Dear guest, Thank you so much for choosing Park Inn By Radisson Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve our services and bring it to even higher level. Special thanks for all of the positive moments mentioned in your review about our property. We sincerely hope to welcome you again on your next visit at Park Inn By Radisson Astana! Kind Regards, Park Inn By Radisson Astana hotel team
Dear guest, Thank you so much for choosing Park Inn By Radisson Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to im… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewClean room
Not sustainable bed
Dear guest, Thank you for choosing Park Inn By Radisson Astana for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests! Comments like yours inspire us to work with even better enthusiasm and passion! We sincerely hope to welcome you again on your next visit at Park Inn By Radisson Astana! Kind Regards, Park Inn By Radisson Astana hotel team
Dear guest, Thank you for choosing Park Inn By Radisson Astana for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the exp… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewHello, hotel was not able to extend room for additional 6 hours. Additionally i forgot personal belongs in the room, i have asked twice to check but they told me that could not find it. Not recommended
Dear guest, Thank you for choosing Park Inn By Radisson Astana for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests! Comments like yours inspire us to work with even better enthusiasm and passion! We sincerely hope to welcome you again on your next visit at Park Inn By Radisson Astana! Kind Regards, Park Inn By Radisson Astana hotel team
Dear guest, Thank you for choosing Park Inn By Radisson Astana for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the exp… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewArrived roughly 5am and front office was present which I was thankful for. Check in was pretty smooth. Room was big and clean. Wifi was good breakfast was too. Only spent few hours in the room before heading out for business at Arman Center which was only few steps away. Then checked out around 1pm. Overall had a good stay.
No complaints. Everything was good.
Dear guest, Thank you for choosing Park Inn By Radisson Astana for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests! Comments like yours inspire us to work with even better enthusiasm and passion! We sincerely hope to welcome you again on your next visit at Park Inn By Radisson Astana! Kind Regards, Park Inn By Radisson Astana hotel team
Dear guest, Thank you for choosing Park Inn By Radisson Astana for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the exp… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewStaff is helpful,
WIFI is signal is very week in rooms, common area it is ok. Property Restaurant service is very bad
Dear guest, Thank you so much for choosing Park Inn By Radisson Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve our services and bring it to even higher level. Special thanks for all of the positive moments mentioned in your review about our property. We sincerely hope to welcome you again on your next visit at Park Inn By Radisson Astana! Kind Regards, Park Inn By Radisson Astana hotel team
Dear guest, Thank you so much for choosing Park Inn By Radisson Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to im… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in January 2025
Verified reviewReviewed: 29 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 8 January 2025 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified review