Reviews of Hotel Pushkin 4 stars
Dostyk Avenue 148B, 090000 Uralsk, Kazakhstan
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewWe arrived early, but the hotel staff was very kind to accommodate our luggage in a safe room until the check-in time. The hotel has a perfect position in the city, with close shops and walkway, a park.
Breakfast to be improved, some furniture are a bit old, bathrooms could be renovated. The lift is claustrophobic and noisy.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewLocation Cleaning Girl from reception was very friendly (not all of them)
Very uncomfortable pillow and mattress. Could not sleep. Don’t take the room near the elevator.
Dear Maksut, Thank you for sharing your feedback. We regret that certain aspects of your stay did not meet your expectations. Your input helps us improve, and we hope to offer you a better experience in the future.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in December 2024
Verified reviewReviewed: 21 January 2025 · Stayed in October 2024
Verified reviewCheck-in was quick and efficient. Has a decent bar & restaurant.
Thank you for your feedback! We're glad to hear that you had a quick and efficient check-in experience, and that you enjoyed our bar and restaurant. We always strive to provide our guests with a comfortable and enjoyable stay, and your comments are truly appreciated. We hope to welcome you back soon!
Thank you for your feedback! We're glad to hear that you had a quick and efficient check-in experience, and that you enjoyed our bar and restaurant. We always strive to provide our guests with a comfortable and enjoyable stay, and your … Show more
Reviewed: 12 January 2025 · Stayed in December 2024
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewStaff were helpful
The hotel is very dated, hasn't ever been renovated in 25 years. I stayed there before, it used to be of good standards; and this time it was rather disappointing. The furniture is old, bathroom facilities were all badly scuffed. Breakfast was awful, absolutely awful. Quite surprised the hotel kept the 4* rating. Had to cut our stay at the hotel short. Would not recommend this hotel to anyone
Dear Reeza Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate your kind words about our staff; they strive to provide the best service possible. We are sorry to hear that your experience did not meet your expectations. We understand that the condition of the hotel and the breakfast offerings were disappointing for you. Please know that your comments will be taken seriously as we continually work to improve our facilities and services. We hope you might consider giving us another chance in the future. Your feedback is invaluable in helping us enhance our guests' experiences.
Dear Reeza Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate your kind words about our staff; they strive to provide the best service possible. We are sorry to hear that your experience di… Show more
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 September 2024 · Stayed in September 2024
Verified reviewExpired juice has been served at breakfast
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 1 August 2024 · Stayed in July 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewReviewed: 10 June 2024 · Stayed in June 2024
Verified reviewReviewed: 9 June 2024 · Stayed in June 2024
Verified reviewReviewed: 25 May 2024 · Stayed in May 2024
Verified reviewAgain, I really like European design and Van Gogh reproductions that can be seen inside the hotel. Such things add style and coziness to the general atmosphere. And I feel like breakfasts have become better. It's a great location! They are pretty thorough about cleaning rooms. The staff is very polite and helpful. They overcharged me by accident during check-in and I didn't even notice it. But they informed me about it when we were about to check out and they used the money to cover my other expenses in the hotel (taxi, dinner).
It was a little stuffy in the room but it was also hot outside.
Dear Aisulu, Thank you for sharing your wonderful review of our hotel! We're thrilled you appreciate the European design and Van Gogh reproductions that add a touch of style and coziness to our atmosphere. We're also delighted you enjoyed our improved breakfast offerings. Our goal is to provide a delicious and satisfying start to your day. It's fantastic to hear that you found our location convenient and appreciated the cleanliness of our rooms and the helpfulness of our staff. Regarding the overcharge during check-in, we sincerely apologize for the oversight. We're glad our team caught the error and rectified it promptly, using the overcharged amount to cover your other hotel expenses. We strive for accuracy in all our transactions, and we'll review our procedures to prevent similar incidents in the future. Thank you again for choosing our hotel. We truly value your feedback and look forward to welcoming you back soon for another pleasant stay. Sincerely, The Hotel Team
Dear Aisulu, Thank you for sharing your wonderful review of our hotel! We're thrilled you appreciate the European design and Van Gogh reproductions that add a touch of style and coziness to our atmosphere. We're also delighted you e… Show more