Reviews of Radisson Hotel Astana 5 stars
Sary Arka Street 4, 010000 Astana, Kazakhstan
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery good location, very friendly and kind staff
Dear guest! Greetings from Radisson Hotel, Astana! Thank you for the review and the positive feedback. We are glad you have enjoyed the comfort and service of our facilities. We look forward to welcoming you again with us sometime soon. Sincerely, Radisson Hotel Astana Team
Dear guest! Greetings from Radisson Hotel, Astana! Thank you for the review and the positive feedback. We are glad you have enjoyed the comfort and service of our facilities. We look forward to welcoming you again with us sometime soon. Sin… Show more
Reviewed: 23 June 2025 · Stayed in April 2025
Verified reviewLocation and breakfast
None
Dear Guest! Thank you for taking the time to share your feedback from your visit to Radisson Hotel, Astana Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. Sincerely, Radisson Hotel Astana Team
Dear Guest! Thank you for taking the time to share your feedback from your visit to Radisson Hotel, Astana Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken un… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLocation
Too expensive for such type of accomodation
Dear guest, Thank you so much for choosing Radisson Hotel, Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve our services and bring it to even higher level. We sincerely hope to welcome you again on your next visit at Radisson Hotel, Astana! Kind Regards, Radisson Hotel Astana Team
Dear guest, Thank you so much for choosing Radisson Hotel, Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewI didn’t like the presence of pork at breakfast. It was very unexpected for me. For example, in Kazakhstan It was my first such a bad experience. Also, around 14.00 I requested to refund me for 1 day because plans had changed. I was told that I was late for around 2 hours, that’s why I was charged for 2 days even I was there only for 1 day + 2 hours.
Dear guest! Let us thank you for choosing the Radisson Astana hotel and for taking the time to share your impressions. We are very sorry that some aspects of your stay spoiled the overall impression of the hotel. Let me kindly inform you that for any technical questions, you can always contact any hotel employee, and we will be happy to help you. Comments like yours allow us to identify weak points in the hotel and purposefully work to improve the quality of service. We will be happy to welcome you again to the Radisson Astana hotel, and sincerely hope to meet and exceed your expectations. With respect and best wishes, The Radisson Astana team.
Dear guest! Let us thank you for choosing the Radisson Astana hotel and for taking the time to share your impressions. We are very sorry that some aspects of your stay spoiled the overall impression of the hotel. Let me kindly inform you th… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewGood Food at reasonable price
No air conditioning made the room uncomfortably warm.
Dear Guest! Thank you for taking the time to share your feedback from your visit to Radisson Hotel, Astana Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. Sincerely, Radisson Hotel Astana Team
Dear Guest! Thank you for taking the time to share your feedback from your visit to Radisson Hotel, Astana Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken un… Show more
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewThe room was spacious clean and enjoyed having the pod coffee maker, the staff were helpful and friendly and the breakfast was excellent.
I am not a fan of glass doors to the bathroom which although somewhat obscured the view to the inside i prefer the privacy and not flooding the bedroom with light at night. It should mention the swimming people is within the fitness club so not really for just fun as most were there for exercise
Dear guest, Thank you so much for choosing Radisson Hotel, Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve our services and bring it to even higher level. We sincerely hope to welcome you again on your next visit at Radisson Hotel, Astana! Kind Regards, Radisson Astana hotel team
Dear guest, Thank you so much for choosing Radisson Hotel, Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve… Show more
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 February 2025 · Stayed in December 2024
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewVery helpful staff! Good mattress and pillows. Access to World Class fitness centre with a swimming pool and different saunas (bring your bottle, you can refill water there). Location is good if you don't need to go to another part of the city in the morning. Good walk along the river bank towards Atyrau Bridge and park.
A bit outdated but maintained well. Breakfast has limited options and the same every day (disappointing).
Dear guest, Thank you for choosing Radisson Hotel Astana for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests! Comments like yours inspire us to work with even better enthusiasm and passion! We sincerely hope to welcome you again on your next visit at Radisson Hotel Astana! Kind Regards, Radisson Hotel Astana hotel team
Dear guest, Thank you for choosing Radisson Hotel Astana for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectati… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewComfortable bed, right size
We arrived 31st of January 2024 , spa and other facilities did not work. It was not mentioned, or advised in advance while we booked the hotel.
Dear guest, Thank you so much for choosing Radisson Hotel, Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve our services and bring it to even higher level. We sincerely hope to welcome you again on your next visit at Radisson Hotel, Astana! Kind Regards, Radisson Astana hotel team
Dear guest, Thank you so much for choosing Radisson Hotel, Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in October 2024
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewReviewed: 3 November 2024 · Stayed in November 2024
Verified reviewReviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewThe Hotel was clean and Excellent service
Breakfast was terrible, same menu for everyday. Not much option
Dear guest! Thank you for choosing Radisson Hotel, Astana for your stay and leaving positive feedback! We express sincerest apologies for the experience you encountered during your recent stay at our hotel. Be sure that your comments will not be unnoticed and will be forwarded to the appropriate department. We work every day to improve the quality of service and hope to welcome you again to the Radisson Astana Hotel soon!
Dear guest! Thank you for choosing Radisson Hotel, Astana for your stay and leaving positive feedback! We express sincerest apologies for the experience you encountered during your recent stay at our hotel. Be sure that your comments will n… Show more
Reviewed: 15 September 2024 · Stayed in September 2024
Verified review