Reviews of Sheraton Astana Hotel 5 stars
60/1 Syganak Street, Z05T6B0 Astana, Kazakhstan
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewAlina is the best
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewStaff were excellent. Swimming pool was wonderful.
N/A
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLovely hotel with quite friendly staff. Interesting breakfast and fine location
Nothing
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect, walkable to almost all highlights of Astana. The bonus: you are literally next to the shopping centre with various shops incl. coffee shops😍 Sheraton Club is worth every euro! The evening snacks is actually proper dinner, even with my favourite shrimps! Large room with lots of space for clothes and other belongings. Two bottles of water for free every day. Fast free wi-fi without any issues. And the SPA...OMG, absolutely amazing!!!
Everything was perfect.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in May 2025
Verified reviewI highly recommend everyone who wants to stay in Tokyo especially Harajuku/Shibuya/Aoyama. I think this is only one place where meets every aspect of expectations from visitors.
Nothing
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location is great
The threats attached to the body lotion in the bathroom seem over the top))
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewIt was interesting, especially place with Kazakh national cuisine. Swimming pool with jacuzzi was great.
It would be better if check in was at 12 pm
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in April 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in May 2025
Verified reviewComfortable beds and accommodating staff close to city center.
The pool was closed.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewClean, well kept, secure. Breakfast was exceptional!
No comments, everything was nice.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe location it is very good, the staff absolutely excellent from the reception to the restaurant without forgetting the housekeeping team that we meet on the corridors. The bed 5 stars in comfort, it was my best sleep not in days or months but in years (but I’ll mention the pillows on the next point).
I know most probably I could ask a pillow harder than the one I found on my bed, but could be available in the room one soft one hard
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewLiked the room we lived in
I felt how I was being doubted every second. Reception made me feel like I had to justify myself just for showing up. Sadly, that left a really bad impression of the hotel overall.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified review