Reviews of Totem Hotel
Saparbayeva Street 120, 160008 Shymkent, Kazakhstan
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Reviewed: 6 November 2023 · Stayed in November 2023
Verified reviewThe hotel is modest, but cozy. It's located in a quite place, but I felt a bit cut off the city there, especially in the evenings because the street is not lightened. However, the bus stations are near and the location is well connected to the city centre. The room was okay. I liked that there were very big towels and many hooks in the bathroom. Breakfast was rich and tasty. What was pleasant is that the staff tried to find out ways to offer vegan food for the guest. Overall, the staff is kind and polite.
I didn't like that there was only one 0,5l bottle of water for 2 persons for 3 nights as well as 1 black teabag and 1 green teabag. It was not added for the second and third nights. Bed linen were a little bit torn. The mosquito nets are also somehow torn and all three nights we had a fight with mosquitoes. Eventually, we got many bites that were itchy.
Reviewed: 11 May 2023 · Stayed in May 2023
Verified reviewEverything was clean, we got fresh towels and bottles of water daily, the staff was very friendly, and the breakfast was included while the price was extremely reasonable!
Honestly I don't have any complaints but I guess my only tiny thing is that it was the exact same breakfast every morning. Granted it was good and included in the price so it's fine with, but a greater variety would be nice too.
Reviewed: 31 March 2023 · Stayed in March 2023
Verified reviewReviewed: 24 March 2023 · Stayed in March 2023
Verified review