Reviews of Luang Prabang Pavilion Hotel & Travel 3 stars
Visoun road Ban Viengxai, Luang Prabang District, Luang Prabang Province Lao PDR, 85620 Luang Prabang, Laos

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewTalee made our stay memorable. Extremely respectful, but also friendly. He adviced us for everything while I was staying here with my sister last week. Giving local tips and suggested tourisric attractions. Thanks Talee! The hotel is nice but you're making it awesome. The whole team was also very polite and professional as well. The swimming pool is amazing and the hotel is well located.
Noise maybe but that's specific to my neighbours that evening
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGood hotel, breakfast, pool, staff, location.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewClean and nice looking hotel. Efficient staff and a nice breakfast. The location is a little away from the center, but that makes it quieter. They also have a nice little pool.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewExcellent hotel! Wonderful pool. Large rooms. Friendly common area. Delicious breakfast. Perfect location - easy walk to the night market.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe pool was really nice
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewIt is conveniently located close to the night market. The room was big, clean and comfortable. the pool was exceptional. Helpful staff.
There were some renovation workd going on so it was a bit niusy at times.
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewNice room with balcony overlooking a beautiful pool which as it was low season I had pretty much to myself
Nothing really
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery good pool
Nothing
Reviewed: 10 June 2025 · Stayed in March 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewEverything has just been renovated, especially the pool is very nice and clean.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThey cleaned the room everyday, and provided water bottles. Beds are on the hard side but comfortable on my opinion. Location is good (just 10 min walk to the night market)
Facilities are a bit old, and need some renovation. Overall, I think you can find better quality/price in Luang Prabang. Also, do not do laundry with them. Expensive, and not good results.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewNice staff
With very little effort it could be upgraded a bit and this would make a huge difference. Common areas should be kept clean. Not leaving cups and ashtrays around.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewNice place, i guess reasonably priced. The maintenance staff were wonderful, made the effort to ensure room was clean every single day. The person in the reception in the mornings taking care of breakfast was cool too, was attentive and very respectful. Breakfast was reasonable - seasonal fruits, eggs, sausages and drinks, there is definitely room for improvement in the drinks department. In short mostly good staff and value for money.
There was a heavier looking guy with a weird smile - he was taking care of the reception during the later part of the day, he kept trying to push tour packages/activities all the time, in a very very sneaky way. When i was asking him about the laundry facilities, he started talking about tour packages/activities without giving sufficient information about laundry. Kept repeatedly asking what my plans were for the day, which was none of his business (was not just small talk, was prying to find out what i was up to). He did seem creepy and like a con man, despite the fake plastered smile. Be careful and avoid him. Would have given a 9 rating if not for this person.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewLocation
Did not change bedding for the whole 7 days 😱
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewGreat location, amazing helpful staff throughout the hotel.Swimming pool and breakfast both excellent as are rooms. Good value too.
Nil
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewNice hotel and staff! Good places to stay for a couple of days.
there was a hole in the bathroom to the attic
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewHad a pool that was handy because it was so hot outside, decent free breakfast.
Bathroom floor flooded every time I took a shower
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewThe staff was very polite and helpful, nice breakfast
The furniture and genarally the hotel needs some restoration
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewThe building was renovated only on the outside, so I was a bit disapoined that the room was a little old. But the room was superclean, the cleanest I had in Laos. I wish I had stayed a little closer to the old town and Mekong.The pool had too hot water.
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewVery pleasant
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewBreakfast was ok
The fridge was as silent as B52. The ring of toilet seat was loose.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewThe room was clean and comfortable, service polite and breakfast ok. Staff are not native Lao so don't expect local knowledge, but you are in a good place for getting in and out of the city and for exploring the town. Good local eateries nearby. The pool is good for lengths if it's not busy.
Cheap toilet roll is not a vote winner!