Reviews of Mekong Riverview Hotel 4 stars

Dear Byron, Thank you for sharing your experience with us. We’re sorry to hear that your stay didn’t fully meet your expectations. Your feedback regarding the view and the hot tub faucet is very valuable to us, and we sincerely apologize for any inconvenience this may have caused. We’re always looking for ways to improve, and we will make sure to address these concerns to enhance our guests' experience. We hope to have the opportunity to welcome you again and provide a more enjoyable stay. Kind regards, Mekong Riverview Hotel.

Dear Byron, Thank you for sharing your experience with us. We’re sorry to hear that your stay didn’t fully meet your expectations. Your feedback regarding the view and the hot tub faucet is very valuable to us, and we sincerely apologize fo… Show more

Dear Georgia, Thank you for sharing your feedback. We sincerely regret that your stay did not meet expectations. Cleanliness is a top priority for us, and we take all comments seriously to ensure improvements are made. Regarding assistance with luggage, we apologize for any inconvenience caused. As our rooms are located a distance from reception, our team is always happy to help if informed in advance of the preferred time for assistance. We encourage guests to reach out to reception so that we can coordinate support accordingly. We truly appreciate your input and will use it to enhance our service. Should you give us another opportunity in the future, we would love to provide a much-improved experience. Best regards, Mekong Riverview Hotel

Dear Georgia, Thank you for sharing your feedback. We sincerely regret that your stay did not meet expectations. Cleanliness is a top priority for us, and we take all comments seriously to ensure improvements are made. Regarding assistance … Show more

Dear Julie Thank you for sharing your feedback. We sincerely apologize for any inconvenience during your stay. Regarding the milk request, we regret the miscommunication. While it’s not provided in rooms by default, we’re always happy to offer it upon request. Our reception team, with over ten years of experience (except the night audit), is aware of this service and would have been happy to assist had it been mentioned during your stay. We understand your concerns about outdoor space and city noise. While we are near the main road, it is a quieter one-way street compared to hotels in the city. We strive to provide a comfortable and welcoming environment for all our guests. Your feedback helps us improve, and we appreciate your visit. We hope to welcome you again in the future Best regards, Mekong Riverview Hotel

Dear Julie Thank you for sharing your feedback. We sincerely apologize for any inconvenience during your stay. Regarding the milk request, we regret the miscommunication. While it’s not provided in rooms by default, we’re always happy to of… Show more

Dear Richard, Thank you for your kind review. We're delighted to hear you enjoyed our diverse and high-quality breakfast options, as well as our peaceful outdoor seating. It's wonderful to know our staff made a positive impression and promptly addressed the maintenance issue you encountered. We're glad you appreciated their professionalism and helpfulness. We hope you enjoyed your meal at the recommended restaurant. Best regards, Mekong Riverview Hotel.

Dear Richard, Thank you for your kind review. We're delighted to hear you enjoyed our diverse and high-quality breakfast options, as well as our peaceful outdoor seating. It's wonderful to know our staff made a positive impression a… Show more

Thank you for your kind words and detailed feedback. We are thrilled that you enjoyed your stay, especially the convenient location, the adjustable bed, and the delightful the the balcony It’s great to hear that our vintage electric vehicle for complimentary rides added to your positive experience. We sincerely apologize for the inconvenience caused by the construction in front of the restaurant. While this was unfortunately beyond our control, we understand how it could impact your stay. We are hopeful that the construction will be completed soon We appreciate your understanding and look forward to welcoming you back in the future. Best regards, Mekong Riverview

Thank you for your kind words and detailed feedback. We are thrilled that you enjoyed your stay, especially the convenient location, the adjustable bed, and the delightful the the balcony It’s great to hear that our vintage electric vehicl… Show more

Sabaidee, Christopher Thank you for your detailed and thoughtful review. We are delighted to hear that you appreciated our lovely hotel, old-style rooms, and our friendly and helpful staff. It is wonderful to know that you enjoyed the breakfast at our café, set in such a picturesque location. We deeply regret that the noise from the karaoke boats and the minivans impacted your stay. While we strive to provide a tranquil and serene environment, we understand how these external factors can be disruptive. Please know that we are actively working on solutions, including coordinating with local authorities to address the issues with the minivans. Your feedback is invaluable to us as we continue to improve the experience for all our guests. We hope to welcome you back in the future. Kind regards, Mekong Riverview Hotel

Sabaidee, Christopher Thank you for your detailed and thoughtful review. We are delighted to hear that you appreciated our lovely hotel, old-style rooms, and our friendly and helpful staff. It is wonderful to know that you enjoyed the break… Show more

Dear Anders, Thank you for sharing your wonderful experience! We’re delighted to hear that you enjoyed the beautiful views of the Mekong River from your room and the restaurant. It’s great to know that our friendly and helpful staff made your stay even more enjoyable. We hope to welcome you back soon for another memorable visit Best regards, Mekong Riverview Hotel

Dear Anders, Thank you for sharing your wonderful experience! We’re delighted to hear that you enjoyed the beautiful views of the Mekong River from your room and the restaurant. It’s great to know that our friendly and helpful staff made yo… Show more

Dear Christophe, Thank you for your feedback. We’re delighted that you found our location superb and our staff friendly. We appreciate your insights about the property, and we’ll take your comments into consideration. We hope to welcome you back soon. Best regards, Mekong Riverview Hotel

Dear Christophe, Thank you for your feedback. We’re delighted that you found our location superb and our staff friendly. We appreciate your insights about the property, and we’ll take your comments into consideration. We hope to welcome you… Show more

Dear Deborah, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed location of our hotel and the river view from your balcony. However, we apologize for any inconvenience caused by the road in front of the hotel and the nearby construction work, which may have affected the tranquility of your stay. We're glad you appreciated the view from our viewpoint cafe during breakfast. Your satisfaction is important to us, and we'll strive to make improvements to ensure a more peaceful environment for our guests. Regarding the condition of our property, we understand your concerns about the outdated aspects of the room, particularly the bathroom fixtures and fittings. We're continuously working to enhance our facilities and accommodations, and your feedback will be taken into consideration as we plan for future updates and renovations. We value your input and hope to have the opportunity to welcome you back in the future, providing you with an improved experience that meets your expectations. Thank you for choosing to stay with us. Kid regards, Mekong Riverview Hotel

Dear Deborah, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed location of our hotel and the river view from your balcony. However, we apologize for any inconvenience caused by the roa… Show more