Lots of construction outside you can’t hear it but it’s a nuisance to walk around Breakfast could have more variety

Brilliant location Walking distance from the night market all restaurants close by Fantastic gym Spacious rooms

Stayed in July 2025

Nice breakfast. Great bathroom. Nice shower. All good. Love the rooftop bar.

Stayed in July 2025

We absolutely loved our stay at this hotel in Vientiane. The location is fantastic—within walking distance of everything you might need, from convenience stores and a wide range of restaurants to the vibrant night markets and stunning Mekong River views. The staff were outstanding: professional, kind, and consistently attentive. They went out of their way to assist with anything we needed, whether it was transport or local directions. Our rooms were immaculate—very spacious, ideal for couples, with a tidy bathroom and impressively strong shower pressure (a rare and welcome treat in Laos!). One of the highlights was the view from our room, overlooking the lively streets and the Mekong. Breakfast was a real treat, featuring a delicious buffet as well as an à la carte menu with fresh, made-to-order options. The on-site amenities made our stay even more enjoyable. The rooftop bar was the perfect spot to unwind in the evenings without having to leave the hotel—especially appreciated in the summer heat—and the café downstairs made grabbing a morning coffee so convenient. The rooftop bar staff were a joy—full of energy, smiles, and warmth. Their cheerful presence added to the vibrant and welcoming atmosphere. All in all, we felt the value was excellent for the price, and we would absolutely stay here again.

Stayed in March 2025

everything is good. Friendly and polite staff. very helpful and accomodating.

did not have breakfast as not halal. no issues with the breakfast as there is a halal restaurant right in front of the hotel.

Stayed in May 2025

Nice view over Mekong river

Nice staffs

Stayed in May 2025

Nothing.

Hotel was excellent. Room big, clean and comfortable. Staff were extremely nice. Location was great for restaurants, bars and Night Market.

Stayed in May 2025

Road works

Good size room with comfortable bed and bathroom Very helpful staff

Stayed in May 2025

There is another hotel that is known locally as the Best Western. Every Taxi driver I had took me there first. None of them seem to know this place. Had to walk a few streets with my luggage on the first night after finding out It was at the wrong Best Western. The reception at that hotel gave me the impression it happens a lot. Not the sure stay's fault, just taxi drivers not keeping up with the knowledge.

Quality Hotel this one. Great friendly staff on the reception. Would of been happy to spend longer here.

Stayed in March 2025

Smooth check in process with welcome drinks. The staff is very attentive and helpful. The breakfast has a wide selection of Asian and Western choices. The room was very spacious and clean. We have been given a very very quiet room as requested. It's located next to a night market and many bars and temples. They also have security staff for the night.

Stayed in March 2025

Some noisy from others room

Good and clean

Stayed in March 2025

Rooftop bar

Stayed in April 2025

The road is under construction, a bit inconvenient to stay. However, it’s not the hotel’s fault.

The location and roof top bar Tipsy Elephant. Great selection for breakfast.

Stayed in March 2025

Nothing

It was very clean and comfortable. The staff were amazing and so friendly

Stayed in March 2025

Price was a little on the high side

The place was very clean and comfortable

Stayed in February 2025

The rooms werent very sound proff and there were some noisey people staying int he hotel making a noise and banging doors at inconvenient times.

The hotel was lovely, clean, welcoming and in a great location near the night market. Breakfast was great.

Stayed in March 2025

The most prominent message in the welcome email was the warning that smoking is prohibited and that you will be fined in case you do it. That was a little awkward! But when you’re actually there the atmosphere is very warm and welcoming and the staff is really friendly!

SureStay hotel is located in the middle of Vientiane near the night market and where the nightlife is. We had a room in the ninth floor with an awesome view. They have a rooftop bar with exceptional view and it was a pleasure just to walk one level up and down between room and bar, which we did every night. The fitness room is well equipped! They have a good breakfast buffet where you can eat international dishes as well as Asian dishes and fruits. Eggs in all shapes and colors are ordered and served directly from the kitchen. Everything is clean. In the ninth floor you have a nice viewing balcony at the end of the floor, which is also the smoking area. The rooms are functional, nothing more nothing less. Excellent Internet.

Stayed in February 2025

All great

Spacious, well appointed room. Great hotel facilities. The staff are excellent as is the location and the sky bar is gorgeous. Highly recommend.

Stayed in February 2025

Nothing.

The rooms were excellent, staff friendly.

Stayed in February 2025

Staff checking our room on departure and saying we lost a small hand towel, but we never had a small hand towel provided. Frustrating.

Location was excellent, upstairs rooftop bar Tipsy Elephant is really good.Good size comfortable rooms.

Stayed in February 2025

For the price and quality of hotel and “day ahift” staff it’s the best hotel in its class in this city (in my opinion).

Beautiful hotel. Management and day shift staff terrific!

Stayed in February 2025

It would be nicer if check in process could be faster (this is a comment for many hotels). Breakfast is good but would be a plus to have natural juice.

It’s a nice property, with a good roof top, good hotel gym and rooms a nice size and comfortable

Stayed in February 2025

9th floor smoking area was locked after dark to all nonresidents of 9th floor. Very disappointing. Had to use sky top bar which was loud and crowded. Also intermittent sewage odor in hallways on most floors. Very inconsistent with everything else being excellent.

Wonderful smoking area on 9th floor

Stayed in January 2025

Staff were very courteous and helpful on arrival and throughout my stay. Good restaurant.

Stayed in January 2025

The view from my bedroom

Big comfortable bed , nice shower clean room.

Stayed in January 2025