Reviews of The Belle Rive Boutique Hotel 4 stars
99 Baan Phonehueang, 06000 Luang Prabang, Laos

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewFantastic location, view , great service and. Very comfortable bed! Balcony lovely and shower hot.
Nothing
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect, room size was good all very comfortable. I also have to say sparkling clean windows is a great indicator of how clean a room is.
Toilet seat needs fixing.
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThis was an absolutely beautiful place to stay, with large, spacious rooms and a fabulous breakfast on the terrace overlooking the river. Staff were super helpful and were always on hand to answer questions and help with arrangements - we organised drivers and tours through the hotel and nothing was too much trouble for them. It was one of the pricier places that we stayed on our travels but we weren't disappointed and it was the perfect place to relax and an excellent location for exploring the town.
Nothing.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThis hotel combines bygone elegance with comfort, modern conveniences (such as fantastic Air Con) and exemplary service. We never wanted to leave! We were staying with a friend, and both of our rooms were huge, gorgeous and unique. So many extras are included with the price, such as mini-bar, amazing breakfast, sunset cruise! I can't imagine staying elsewhere when this hotel is perfection! Breakfasts and evening drinks by the river in the lovely restaurant were amazing.
Reviewed: 15 June 2025 · Stayed in March 2025
Verified reviewGood location
I had an issue with the train ticket they got me. Refund went to the agent and not me. Never saw the money and they didnt respond to my email
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewNothing
Not clean
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewGreat location on the Mekong with a short walk to the main eating/shopping street (5 minutes). Breakfast is served on a deck overlooking the Mekong, good Al La carte breakfast selection. Rooms are comfortable with everything working. Beautiful wooden floors and bed with a mosquito net if you need it.
Most rooms don’t seem to have a balcony.
Dear Patricia Thank you very much for your kind review and for taking the time to share your experience with us. We are delighted to read that you enjoyed our location by the Mekong, the à la carte breakfast on the deck as well as the comfort and charm of your room. It is wonderful to know that you appreciated the wooden floors and amenities such as the mosquito net. Your words are a great encouragement to our team. Regarding your comment about balconies: we are happy to share that 10 out of our 19 rooms do come with an outdoor space. These include our Standard Terrace Rooms, Balcony Maisonettes, Superior Rooms with Balcony and our Balcony Suite. For a future visit, we would be pleased to help you select one of these options for an even more enjoyable stay. Khopchai lai lai and best regards. The Belle Rive team
Dear Patricia Thank you very much for your kind review and for taking the time to share your experience with us. We are delighted to read that you enjoyed our location by the Mekong, the à la carte breakfast on the deck as well as the com… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewGreat location , excellent room, great breakfast , very good location
Nothing
Dear Shachar Thank you very much for your wonderful feedback and your perfect rating. We are delighted to read that you enjoyed our location, your room, the breakfast and your overall stay with us in Luang Prabang. It was a real pleasure to have you here and we hope to welcome you again for another memorable experience. Khopchai lai lai and best regards. The Belle Rive team
Dear Shachar Thank you very much for your wonderful feedback and your perfect rating. We are delighted to read that you enjoyed our location, your room, the breakfast and your overall stay with us in Luang Prabang. It was a real pleasure… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewRemarkably friendly staff. Wonderful breakfast, especially the fresh food platter.
Dear Gary Thank you very much for your fantastic review. We are delighted to hear that you had such a great experience with us and it is wonderful to know that you enjoyed the friendly service from our staff and loved the fresh food platter at breakfast. We truly appreciate your feedback and hope to welcome you back to The Belle Rive Boutique Hotel soon. Khopchai lai lai and best regards. The Belle Rive team
Dear Gary Thank you very much for your fantastic review. We are delighted to hear that you had such a great experience with us and it is wonderful to know that you enjoyed the friendly service from our staff and loved the fresh food plat… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewDear Anna Thank you very much for your fabulous rating and kind words. We are delighted to know that you were pleased with our staff, cleanliness, facilities, comfort, and location. Your perfect scores in these categories mean a lot to us and reflect the dedication of our team. Further, we also appreciate your honest feedback regarding value for money. If you have any suggestions on how we could improve in this area, we would be happy to hear them. Khopchai lai lai and best regards. The Belle Rive team
Dear Anna Thank you very much for your fabulous rating and kind words. We are delighted to know that you were pleased with our staff, cleanliness, facilities, comfort, and location. Your perfect scores in these categories mean a lot to us… Show more
Reviewed: 7 April 2025 · Stayed in March 2025
Verified reviewThe hotel looks out on the Mekong, and the restaurant is in tiers so every table has a view of the passing traffic on the river. It is extremely peaceful, and the hotel provides a free sunset cruise on the river as well. For the price, it is quite elegant. A shuttle to and from the airport is available, and hotel staff are eager to help with plans and tours during your stay. And the shower is great.
Dear BLFENBY Thank you very much for your kind and thoughtful review. We are truly glad that you enjoyed the peaceful atmosphere by the Mekong, the sunset cruise and the tiered restaurant setup with river views. Further, our team is always happy to assist with plans and tours and we are pleased to know you felt well taken care of. We hope to welcome you back again someday for more leisure on the Mekong. Khopchai lai lai and best regards. The Belle Rive team
Dear BLFENBY Thank you very much for your kind and thoughtful review. We are truly glad that you enjoyed the peaceful atmosphere by the Mekong, the sunset cruise and the tiered restaurant setup with river views. Further, our team is alw… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in January 2025
Verified reviewExcellent staff and location
Dear Robert Thank you very much for your great review and for rating us a perfect 10! We are delighted to hear that you found our staff and location excellent and it is just wonderful to know that you had a comfortable stay and enjoyed our facilities. We truly appreciate your kind words and hope to welcome you back to The Belle Rive in the future. Khopchai lai lai and best regards. The Belle Rive team
Dear Robert Thank you very much for your great review and for rating us a perfect 10! We are delighted to hear that you found our staff and location excellent and it is just wonderful to know that you had a comfortable stay and enjoyed o… Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewBreakfast was fantastic especially the location sitting out over the river
Nothing all good
Dear Mark Thank you very much for your fantastic review and perfect scores! We are thrilled that you had such a great stay and that you especially enjoyed our breakfast by the river. Your kind words mean a lot to us and we would love to welcome you back to The Belle Rive in the hopefully not too far future! Khopchai lai lai and best regards. The Belle Rive team
Dear Mark Thank you very much for your fantastic review and perfect scores! We are thrilled that you had such a great stay and that you especially enjoyed our breakfast by the river. Your kind words mean a lot to us and we would love t… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewThe location is perfect. Great breakfast with fantastic people. Would go back anytime i could
Dear Ian Thank you so much for your fantastic review and perfect scores! We are thrilled to hear that you loved our location, enjoyed the breakfast, and felt warmly welcomed by our team. It means a lot to us that you would gladly return anytime — we would be more than happy to welcome you back! Khopchai lai lai and best regards. The Belle Rive team
Dear Ian Thank you so much for your fantastic review and perfect scores! We are thrilled to hear that you loved our location, enjoyed the breakfast, and felt warmly welcomed by our team. It means a lot to us that you would gladly return … Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewGreat location in the old town across the road from the Mekong. The rooms were clean and nice, with a large, comfortable bed. The staff were very friendly and helpful, and allowed us to check in early, and check out late to match our flights. The breakfast selection was good, and the food tasty.
The shower was a little finicky (very hard to get a temperature that wasn't cold or scolding hot), and the water pressure/level dropped after a minute of use.
Dear Ben Thank you very much for your kind review and for highlighting the great location, clean rooms, and comfortable bed. We are also glad you enjoyed the breakfast selection and appreciated the friendly service from our staff — it is always our goal to make every guest feel welcome. We also take note of your feedback regarding the shower's temperature and water pressure. Your comments are valuable, and we will look into this to ensure we improve the experience for future guests. It would be a pleasure to welcome you back to The Belle Rive on your next visit to Luang Prabang. Khopchai lai lai and best regards. The Belle Rive team
Dear Ben Thank you very much for your kind review and for highlighting the great location, clean rooms, and comfortable bed. We are also glad you enjoyed the breakfast selection and appreciated the friendly service from our staff — it is a… Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewThe attitude of staffs was very good.
Nothing.
Dear Teppei Thank you very much for your kind review and perfect scores! We truly appreciate your compliments about our staff's attitude — it means a lot to us, as we always strive to provide the best possible service. It would be a pleasure to welcome you back to The Belle Rive anytime. Khopchai lai lai and best regards. The Belle Rive team
Dear Teppei Thank you very much for your kind review and perfect scores! We truly appreciate your compliments about our staff's attitude — it means a lot to us, as we always strive to provide the best possible service. It would be a … Show more