Reviews of Radisson Blu Martinez Beirut 5 stars
Phoenicia Street, 11-1267 Beirut, Lebanon
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Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in August 2025
Verified reviewGreat Hotel ! Second time there !
Clean , central location in Beirut ! Great service , great staff
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewStaff hospitality
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe location and room is perfect but they need to improve on the breakfast menu list by adding African meal to the collection.
They have to add African meal as an international hotel
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGreat hotel and great hospitality the team is super friendly
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewCentral location, nearby several trending areas in Beirut. Getting an uber was always easy. We had an issue with the AC and it was immediately solved. There was a lady at the front desk who was tremendously helpful. In-room dining service was also quite fast.
When cancelling the fees, the staff charged my friend with the full amount of the stay, in addition to what I already paid. They mentioned that the refund would take no more than 3 working days... it's been over a week now and she still hasn't received her funds back. Breakfast is quite poor, not appetising either. Not suitable for lactose intolerant customers. Overall the facilities are old. Do not expect a Radisson Blu experience here, I was quite shocked with the status of the bathroom.
Dear Daniela, Thank you for choosing to stay with us and for taking the time to share your feedback. We’re pleased to hear that you appreciated our central location, the responsiveness of our team regarding the AC issue, and the helpfulness of our front desk staff. We’re also glad to know that in-room dining met your expectations. However, we are truly sorry to hear about the issues you and your friend experienced with the billing process. Please accept our sincere apologies for the inconvenience caused by the duplicate charge and the delay in the refund. I have personally followed up with our finance department to ensure that the refund is already made kindly check the bank statement related to the credit card that was charged the amount of 633.36 usd , Regarding your comments on breakfast and room conditions, we value your honest feedback. We recognize the need to improve our breakfast offerings, particularly when it comes to dietary accommodations such as lactose intolerance. Your remarks have been shared with our F&B and housekeeping teams for immediate review. We also acknowledge that our facilities are due for enhancements, and your input reinforces our commitment to upgrading the guest experience. We apologize once again that your stay did not fully meet your expectations, and we appreciate your constructive comments as they help us identify areas where we can do better. Warm regard Kassem Chahine Front Office Manager
Dear Daniela, Thank you for choosing to stay with us and for taking the time to share your feedback. We’re pleased to hear that you appreciated our central location, the responsiveness of our team regarding the AC issue, and the helpfulnes… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
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Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewلوكيشن
المكيف
Reviewed: 18 August 2025 · Stayed in July 2025
Verified review