8.6

Opiniones del Radisson Blu Martinez Beirut 5 estrellas

Phoenicia Street, 11-1267 Beirut, Líbano

  • Yehya

    Escrito en 2 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    .

    .

    Respuesta del alojamiento:

    Dear Yehya, Thank you so much for your glowing review and for choosing to stay with us! We're absolutely delighted to hear that you had such a wonderful experience from our attentive staff to the cleanliness of your room and the amenities we offer. It was truly a pleasure to have you as our guest, and your kind words mean the world to our team. We look forward to welcoming you back for another memorable stay very soon! Warm regards, Paul Nassar General Manager

    Dear Yehya, Thank you so much for your glowing review and for choosing to stay with us! We're absolutely delighted to hear that you had such a wonderful experience from our attentive staff to the cleanliness of your room and the amenit… Mostrar más

    Radisson Blu Martinez Beirut
    5 de septiembre de 2025
  • Mariana

    Escrito en 5 de julio de 2025 · Se alojó en mayo de 2025

    Comentario auténtico
  • Tawfik

    Escrito en 31 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    El recibimiento del personal.

    Muy antiguo. Y los de 5 Estrellas habran que repasarlo.

    Respuesta del alojamiento:

    Dear tawfik, Thank you for taking the time to share your feedback. We’re pleased to hear that you were satisfied with the service provided by our reception team — your kind words are truly appreciated. We also acknowledge your comments regarding the condition of the property. While we strive to offer a high standard of service, we recognize the importance of continuously enhancing our facilities to meet the expectations of a 5-star experience. Your observations have been shared with our management team for careful review. We hope to have the opportunity to welcome you back in the future and offer you an improved experience. Kind regards, Paul Nassar General Manager

    Dear tawfik, Thank you for taking the time to share your feedback. We’re pleased to hear that you were satisfied with the service provided by our reception team — your kind words are truly appreciated. We also acknowledge your comments re… Mostrar más

    Radisson Blu Martinez Beirut
    24 de junio de 2025
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  • Yorki

    Escrito en 24 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    Me gustó todo

    Nada

    Respuesta del alojamiento:

    Dear Yorki, Thank you for your kind review! We're thrilled to hear that you enjoyed everything during your stay. We look forward to welcoming you back in the future! If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Best Regards Paul Nassar General Manager

    Dear Yorki, Thank you for your kind review! We're thrilled to hear that you enjoyed everything during your stay. We look forward to welcoming you back in the future! If there's anything we can do to make your next visit even better,… Mostrar más

    Radisson Blu Martinez Beirut
    26 de marzo de 2025
  • Elisabetta

    Escrito en 27 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
  • Antonio

    Escrito en 18 de septiembre de 2024 · Se alojó en agosto de 2024

    Comentario auténtico
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  • Jose

    Escrito en 30 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico
  • Luis

    Escrito en 4 de abril de 2024 · Se alojó en abril de 2024

    Comentario auténtico
  • Rula

    Escrito en 22 de enero de 2024 · Se alojó en diciembre de 2023

    Comentario auténtico

    Ubicación

    Cobertura de wifi pésima en las habitaciones

    Respuesta del alojamiento:

    Dear Rula, Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best Regards Paul Nassar

    Dear Rula, Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looki… Mostrar más

    Radisson Blu Martinez Beirut
    30 de enero de 2024
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  • Martha

    Escrito en 16 de noviembre de 2023 · Se alojó en octubre de 2023

    Comentario auténtico

    habitacion muy comoda y grande pero el desayuno no tan bueno , regular

    Respuesta del alojamiento:

    Dear Martha, Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best Regards Paul Nassar General Manager

    Dear Martha, Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, loo… Mostrar más

    Radisson Blu Martinez Beirut
    22 de noviembre de 2023
  • Pilar

    Escrito en 18 de octubre de 2023 · Se alojó en octubre de 2023

    Comentario auténtico
  • Beril

    Escrito en 27 de septiembre de 2023 · Se alojó en agosto de 2023

    Comentario auténtico

    El desayuno delicioso

    Respuesta del alojamiento:

    Dear Beril, Thank you for sharing your comment with us, i am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcome you back the soonest best Regards Paul Nassar General Manager

    Dear Beril, Thank you for sharing your comment with us, i am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcome you back the soonest best Rega… Mostrar más

    Radisson Blu Martinez Beirut
    3 de octubre de 2023
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  • Majdouline

    Escrito en 4 de septiembre de 2023 · Se alojó en septiembre de 2023

    Comentario auténtico
  • Jose

    Escrito en 26 de agosto de 2023 · Se alojó en agosto de 2023

    Comentario auténtico

    La ubicación.

    Reservamos dos habitaciones. Una de ellas olía mucho a humedad.

    Respuesta del alojamiento:

    Dear Jose, Thank you for sharing your feedback with us , sadly I see that we missed the chance to reach your satisfaction during your stay which we consider it as a great gift and opportunity for us to grow more and more with our product , services and knowledge , I am happy to see that you like the location a, regarding the points you mention that required improvement I shared it with the appropriate team member for immediate actions , looking forward to welcome you back in the near future , Best Regards Paul Nassar General manager

    Dear Jose, Thank you for sharing your feedback with us , sadly I see that we missed the chance to reach your satisfaction during your stay which we consider it as a great gift and opportunity for us to grow more and more with our product , … Mostrar más

    Radisson Blu Martinez Beirut
    28 de agosto de 2023
  • Jose

    Escrito en 11 de agosto de 2023 · Se alojó en agosto de 2023

    Comentario auténtico

    La habitación (no fumadores) olía un poco a cigarro

    Respuesta del alojamiento:

    Dear Jose, Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best regards Paul Nassar General Manager

    Dear Jose, Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, look… Mostrar más

    Radisson Blu Martinez Beirut
    15 de agosto de 2023
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  • Ahmad

    Escrito en 26 de julio de 2023 · Se alojó en junio de 2023

    Comentario auténtico

    La ubicación

    Instalaciones desgastadas

    Respuesta del alojamiento:

    Dear Ahmad , Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best regards Paul Nassar General Manager

    Dear Ahmad , Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, loo… Mostrar más

    Radisson Blu Martinez Beirut
    28 de julio de 2023
  • 7.0 Bien
    Khaldoun

    Escrito en 1 de julio de 2023 · Se alojó en junio de 2023

    Comentario auténtico

    Primero me han cobrado 1102€ cuando mi reserva era 1079€. Segundo había que dejar depósito en efectivo para los gastos en el hotel aunque tenían mi tarjeta de crédito. Tercero me cobran una llamada local aunque no ha contestado la persona que hemos llamado. La cama supletoria no era cómoda.

    Respuesta del alojamiento:

    Dear Mr Khaldoun, Thank you for staying with us , thank you for sharing your feedback with us , i wish we had the chance to make it clear to us the billing terms , after the investigation i would like to share with you that we charged exactly the amount shared with us via booking .com and in USD nothing more For you it is currency difference and the hotel did not charge any unreasonable charges , we do remain under your entire disposal for any clarification looking forward to welcome you back in the near future Best regards Paul Nassar General Manager

    Dear Mr Khaldoun, Thank you for staying with us , thank you for sharing your feedback with us , i wish we had the chance to make it clear to us the billing terms , after the investigation i would like to share with you that we charged exac… Mostrar más

    Radisson Blu Martinez Beirut
    6 de julio de 2023
  • Rafael

    Escrito en 18 de junio de 2023 · Se alojó en junio de 2023

    Comentario auténtico

    Todo excelente, personal, wifii, instalaciones, estacionamiento todo bien

    Todo bien

    Respuesta del alojamiento:

    Dear Rafael, Thank you for staying with us , it was a great opportunity having the chance to host you , Thank you for praising our team members I will share your feedback with them ,it will be an exceptional reward for them, we will be always strive to stay at this outstanding level to always meet your expectations Best Regards Paul Nassar General Manager

    Dear Rafael, Thank you for staying with us , it was a great opportunity having the chance to host you , Thank you for praising our team members I will share your feedback with them ,it will be an exceptional reward for them, we will be alwa… Mostrar más

    Radisson Blu Martinez Beirut
    21 de junio de 2023
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  • Fernando

    Escrito en 17 de abril de 2023 · Se alojó en febrero de 2023

    Comentario auténtico
  • Elisa

    Escrito en 8 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico

    El hotel está bien situado, cerca de puntos de interés y se puede ir caminando a muchos sitios. Hay además opciones para comer en los alrededores y comercios. La piscina y el gym son un plus. Están en la planta de abajo y también tienen acceso personas que no están alojadas en el hotel. El personal suele ser agradable, aunque depende de con quién des. En general limpio, tampoco una cosa tremenda. Estuve diez noches y no cambiaron las sábanas hasta la sexta noche. Habitación superior con un upgrade. Muy amplia y cómoda. Con bañera. El desayuno muy amplio, pero es cierto que a partir del tercer día puede resultar un poco cansino.... Hay pocas opciones dulces del tipo que estamos acostumbrados en europa. Wifi en términos generales funcionando muy bien.

    Que las habitaciones no tienen ningún tipo de vista. Habitación con bañera. Hubiera preferido ducha pero ninguna tenía esa opción. Sería top si tuviera un rooftop bar. Las almohadas no eran de lo mejor. Y daban mucho calor. Cortes de luz, habituales en Libano.

    Respuesta del alojamiento:

    Dear Mrs Elisa, Thank you for posting your comments after your stay at Radisson Blu Martinez. We are blessed by your feedback witnessing your entire satisfaction about our products and services. We aspire to deliver memorable moments to all our guests, all the time. We hope to see you back in the near Best Regards Paul Nassar General manager

    Dear Mrs Elisa, Thank you for posting your comments after your stay at Radisson Blu Martinez. We are blessed by your feedback witnessing your entire satisfaction about our products and services. We aspire to deliver memorable moments to all… Mostrar más

    Radisson Blu Martinez Beirut
    10 de abril de 2023
  • Fouad

    Escrito en 1 de abril de 2023 · Se alojó en febrero de 2023

    Comentario auténtico
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  • Jose

    Escrito en 15 de octubre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico
  • Jose

    Escrito en 8 de octubre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico

    Las instalaciones y la habitacion

    El servicio de parking y una pequeña parte del personal

    Respuesta del alojamiento:

    Dear Jose, Thank for choosing our hotel as a place to stay during your current visit to Beirut! We value guest opinion as it enables us to focus on areas of improvement. Our endeavor is to create positive memorable moments for all our guests. I will be looking forward to welcoming you back to many more perfect ones! Sincerely, Paul Nassar General Manager

    Dear Jose, Thank for choosing our hotel as a place to stay during your current visit to Beirut! We value guest opinion as it enables us to focus on areas of improvement. Our endeavor is to create positive memorable moments for all our guest… Mostrar más

    Radisson Blu Martinez Beirut
    12 de octubre de 2022
  • Cesar

    Escrito en 4 de octubre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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