7.8

Reviews of Shade Suites & Studios

Srouji, 1000 Beirut, Lebanon

  • Ahmad

    Reviewed: 3 September 2025 · Stayed in June 2025

    Verified review

    Nice staff especially on reception, very helpful and different ways of contact My favorite thing was that they would contact you a day before arrival for fast & convenient checkin without waiting upon arriving there so u only send them your passport pic & expected time of arrival and they will manage that

    Everything was comfy The only think need improvement is providing towels on bed or bathroom before arriving, but they offered as i entered so not big of a deal.

  • 7.0 Good
    Khadour

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
  • Rania

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Cleanliness and hygiene was terrible. The room didn’t include basics like Katel. The room smelled so bad, and the toiletries quality was terrible. I ended up developing skin rash.

    Property response:

    Dear Guest, thank you for your review which prompted an investigation, it came out that with the "Do Not Disturb" sign on your door, we had to respect your privacy during your stay. Also, the team at the reception, raised your attention more than once about the sign, and pointed out that the house keeping team will not be able to access the room unless you grant them permission; you requested not to enter the room. As for the kettle, it is available and also there is a microwave in the room (or a hob) to carry out the required. We are always here at your service and rest assured that we make sure that guests are fully relaxed during their stay. Have a pleasant day.

    Dear Guest, thank you for your review which prompted an investigation, it came out that with the "Do Not Disturb" sign on your door, we had to respect your privacy during your stay. Also, the team at the reception, raised your att… Show more

    Shade Suites & Studios
    20 August 2025
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  • Gheyath

    Reviewed: 2 August 2025 · Stayed in June 2025

    Verified review
  • Gheyath

    Reviewed: 2 August 2025 · Stayed in June 2025

    Verified review
  • Hannah

    Reviewed: 31 July 2025 · Stayed in June 2025

    Verified review
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  • Gheyath

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
  • Chams

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review
  • Ali

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review
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  • Ali

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review
  • Jacques

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review
  • Kamar

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
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  • Kamar

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    The staff i literally love them. They became like family. And everything is available there. Its like home away from home

    Property response:

    Thank you for your kind words, our aim is to make the stay of guests are comfortable and enjoyable. hope to see you soon again.

    Shade Suites & Studios
    1 June 2025
  • Anonymous

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    location is good

    everything else: the ac was leaking on the floor. i felt one time. the flashing in the toilet was not working. the shower was broken and couldnt shower, tried to reach reception no one was there, only the valet parking guy seems the only personnel, what else can go wrong

    Property response:

    I am sorry to hear that happened to you. though we make sure that the room is well operating, seems that the staff missed the requirements. the night shift is one guy which takes care of all during the night, where we have no maintenance. I apologize for the inconvenience and would like to invite you one night (to be used by end of this month) to show our gratitude. please send a message to our phone number if you would like to benefit out of this offer.

    I am sorry to hear that happened to you. though we make sure that the room is well operating, seems that the staff missed the requirements. the night shift is one guy which takes care of all during the night, where we have no maintenance. I… Show more

    Shade Suites & Studios
    23 May 2025
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