Reviews of The Key Beirut 5 stars
Palais de Justice District, Corniche du Fleuve, Achrafieh, Palais De Justice, 167058 Beirut, Lebanon

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewCleanliness, Comfortable Bed, Convenient Services
NA
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, clean, consistent
No pool. There is a room to improve housekeeping
Thank you for your kind recommendation and for highlighting our friendly staff, cleanliness, and consistency. We appreciate your feedback regarding the pool and housekeeping, and we will share it with the concerned team to ensure further improvement. We look forward to welcoming you back soon.
Thank you for your kind recommendation and for highlighting our friendly staff, cleanliness, and consistency. We appreciate your feedback regarding the pool and housekeeping, and we will share it with the concerned team to ensure further im… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was excellent — fresh, tasty, and varied. The staff were very friendly and helpful throughout my stay. The room was modern, beautifully designed, and very comfortable. I truly enjoyed my experience!
Dear Mrs. Olena, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the breakfast, appreciated the friendliness of our team, and felt comfortable in your room. It’s always our goal to create a welcoming and memorable experience for every guest, and we’re thrilled to know we succeeded during your stay. We look forward to welcoming you back to The Key Beirut soon! Warm regards, The Key Beirut Team
Dear Mrs. Olena, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the breakfast, appreciated the friendliness of our team, and felt comfortable in your room. It’s always our goal to create a welcoming … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe rooms are nice and spacious.
The gym is poorly located in B3, inside the parking lot, with a view of parked cars. While I was already running on the treadmill, they started spraying insect pesticides — truly unacceptable.
Dear Mr. Ali, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the spaciousness of our rooms. We sincerely appreciate your concern regarding the pesticide spraying. Please rest assured that the product used is completely safe and non-harmful. That said, we truly value your comments, and we will make sure to avoid any spraying in public areas when guests are present. Your comfort and well-being are our top priorities, and we hope to welcome you again for a better experience. Best Regards, The Key Team
Dear Mr. Ali, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the spaciousness of our rooms. We sincerely appreciate your concern regarding the pesticide spraying. Please rest assured that the pro… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewSuper comfy beds, spacious rooms, friendly staff.
Dear Mrs.Randa, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our comfy beds, spacious rooms, and the friendliness of our team. It was a pleasure having you with us, and we look forward to welcoming you back soon! Best regards, The Key Beirut Team
Dear Mrs.Randa, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our comfy beds, spacious rooms, and the friendliness of our team. It was a pleasure having you with us, and we look forward to welcoming you back … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewStaff were great and very helpful - especially Hassan who gave me cash for a taxi when I didn't have the right currency!
They claim to have a complimentary hotel driver for drop-offs downtown, however I tried to book this on four different occasions and it wasn't available. The driver doesn't work at all between 6pm and 9.30pm (!) OR on Sundays... I was then offered a taxi at triple the price of an Uber.
Dear Mrs. Paula, Thank you for taking the time to share your experience. We’re truly pleased to hear that you found our staff helpful, especially Hassan, we’ll be sure to pass along your kind words. Regarding the complimentary shuttle service, we sincerely apologize for the inconvenience. Kindly note that the free shuttle is available upon request and subject to availability, and indeed operates within specific hours. We understand your frustration and will take your feedback into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience next time. Warm regards, The Key Beirut Team
Dear Mrs. Paula, Thank you for taking the time to share your experience. We’re truly pleased to hear that you found our staff helpful, especially Hassan, we’ll be sure to pass along your kind words. Regarding the complimentary shuttle se… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified review