9.0

Reviews of The Key Beirut 5 stars

Palais de Justice District, Corniche du Fleuve, Achrafieh, Palais De Justice, 167058 Beirut, Lebanon

  • 7.0 Good
    Abdulla

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Moawyeh

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Nathalie

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Damien

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Mubarak

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Rony

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Jad

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Cleanliness, Comfortable Bed, Convenient Services

    NA

  • Marwa

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Majdi

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff, clean, consistent

    No pool. There is a room to improve housekeeping

    Property response:

    Thank you for your kind recommendation and for highlighting our friendly staff, cleanliness, and consistency. We appreciate your feedback regarding the pool and housekeeping, and we will share it with the concerned team to ensure further improvement. We look forward to welcoming you back soon.

    Thank you for your kind recommendation and for highlighting our friendly staff, cleanliness, and consistency. We appreciate your feedback regarding the pool and housekeeping, and we will share it with the concerned team to ensure further im… Show more

    The Key Beirut
    10 August 2025
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  • 7.0 Good
    Talal

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Hasan

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • Michael

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review
  • Munther

    Reviewed: 28 July 2025 · Stayed in June 2025

    Verified review
  • Olena

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The breakfast was excellent — fresh, tasty, and varied. The staff were very friendly and helpful throughout my stay. The room was modern, beautifully designed, and very comfortable. I truly enjoyed my experience!

    Property response:

    Dear Mrs. Olena, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the breakfast, appreciated the friendliness of our team, and felt comfortable in your room. It’s always our goal to create a welcoming and memorable experience for every guest, and we’re thrilled to know we succeeded during your stay. We look forward to welcoming you back to The Key Beirut soon! Warm regards, The Key Beirut Team

    Dear Mrs. Olena, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the breakfast, appreciated the friendliness of our team, and felt comfortable in your room. It’s always our goal to create a welcoming … Show more

    The Key Beirut
    30 July 2025
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  • Ali

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    The rooms are nice and spacious.

    The gym is poorly located in B3, inside the parking lot, with a view of parked cars. While I was already running on the treadmill, they started spraying insect pesticides — truly unacceptable.

    Property response:

    Dear Mr. Ali, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the spaciousness of our rooms. We sincerely appreciate your concern regarding the pesticide spraying. Please rest assured that the product used is completely safe and non-harmful. That said, we truly value your comments, and we will make sure to avoid any spraying in public areas when guests are present. Your comfort and well-being are our top priorities, and we hope to welcome you again for a better experience. Best Regards, The Key Team

    Dear Mr. Ali, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the spaciousness of our rooms. We sincerely appreciate your concern regarding the pesticide spraying. Please rest assured that the pro… Show more

    The Key Beirut
    27 July 2025
  • Randa

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Super comfy beds, spacious rooms, friendly staff.

    Property response:

    Dear Mrs.Randa, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our comfy beds, spacious rooms, and the friendliness of our team. It was a pleasure having you with us, and we look forward to welcoming you back soon! Best regards, The Key Beirut Team

    Dear Mrs.Randa, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our comfy beds, spacious rooms, and the friendliness of our team. It was a pleasure having you with us, and we look forward to welcoming you back … Show more

    The Key Beirut
    26 July 2025
  • Karim

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
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  • Ali

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • Paula

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Staff were great and very helpful - especially Hassan who gave me cash for a taxi when I didn't have the right currency!

    They claim to have a complimentary hotel driver for drop-offs downtown, however I tried to book this on four different occasions and it wasn't available. The driver doesn't work at all between 6pm and 9.30pm (!) OR on Sundays... I was then offered a taxi at triple the price of an Uber.

    Property response:

    Dear Mrs. Paula, Thank you for taking the time to share your experience. We’re truly pleased to hear that you found our staff helpful, especially Hassan, we’ll be sure to pass along your kind words. Regarding the complimentary shuttle service, we sincerely apologize for the inconvenience. Kindly note that the free shuttle is available upon request and subject to availability, and indeed operates within specific hours. We understand your frustration and will take your feedback into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience next time. Warm regards, The Key Beirut Team

    Dear Mrs. Paula, Thank you for taking the time to share your experience. We’re truly pleased to hear that you found our staff helpful, especially Hassan, we’ll be sure to pass along your kind words. Regarding the complimentary shuttle se… Show more

    The Key Beirut
    22 July 2025
  • Hasan

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
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  • Ghaya

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review
  • Ali

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • 3.0 Poor
    Mohamad

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Abdulwahab

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • Showing 1 - 25

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