Wasn't clean enough need renovation

Location

Stayed in August 2025

Overused furniture and facilities No fitness center although it is advertised

Swimming pool Staff

Stayed in August 2025

Noisy A/C. Damaged shower 🚿.

Excellent hospitable staff. Cooperative direction permitting us a late check out

Stayed in July 2025

The reception was not welcoming. The idea of having 4$ on each sandwich ordered sounded so unprofessional. The food in the restaurant is so expensive. The shisha was horrible

Super clean and amazingly designed . The food in the restaurant was delicious and Hamza was so welcoming

Stayed in July 2025

The wifi is very bad except near the main office. The villas were great but missing some small touches to make it a 5/5 star facility.

Clean, spacious and great location.

Stayed in June 2025

Internet connection is very very bad and slow and keeps disconnecting

The staff is excellent, respectfull and very kind The room is wide and clean

Stayed in July 2024

The room wasn't very clean.

Good location and friendly stuff 👌

Stayed in July 2024

Nothing

Everything is amazing

Stayed in June 2024

Staff are not friendly, breakfast is horrible

Huge main pool + a vip pool, amazing outing for the family, beach is Okay too

Stayed in July 2023

Slow wifi, un-air conditioning lobby to meet guests and outside restaurant close early during weekdays!!

Amazing view, delicious traditional lebanese breakfast and cooperative staff

Stayed in July 2023

Dont book it with Breakfast, its horrible. Staff not friendly and not helpful, once we arrived the hotel they asked to open our luggage to check it, which was a BIG NO, what ever the reason you can not just ask a tourist to check my luggage. They upgraded our villa to villa with a private pool. it’s not a pool actually, it’s a 1 meter square and extremely dirty. Staff on pool are not helpful and you have to ask like 5 times to bring towels or anything. Whats really frustrating, the first row sunbeds are paid LOL, i have to pay 20 USD extra to sit in front of the pool which is completely ridiculous. Also why do i have to pay for parking if i’m a guest in the hotel. You can just go there for a day use (pool + beach) then leave , i don’t recommend staying in the hotel.

- very good for families and kids friendly, - big pools and well maintained and clean, beach is surprisingly good and clean too not like Beirut

Stayed in July 2023

the rooms and sun beds can use sooooo much touch ups, new products, better cleaning etc… which is the owenrs/higher manager issue not that of the staff.

The location, the views, and greenery in Pangea has always been great and still is. Not all staff members are hospitality trained but the few who are, especially their manager Nour, do make up for it, a lot! Nour is particularly polite, helpful, smart and professional. Another amazing thing is the food this year, both the resto and room service, everything we tried was super tasty and we ended up staying another night, so in total we tried around 8 different items. Recommended.

Stayed in June 2023

Nothing really

Great view and amazing food!

Stayed in July 2025

Pangea is not an inclusive beach resort with staff of backward mindset! I came from Canada with my husband on vacation and was wearing a bikini with a mini skirt attached to it, and I got a useless comment from the receptionist telling me to remove the ATTACHED skirt, saying only bikinis with little to no civerage are allowed! Would not go back to Pangea because of the lack of acceptance from the staff and management. Be more respectful of the diverse cultures in Lebanon and people's preferences (if they want to wear a bikini then great! If they want to cover more, then let them!). Maybe if you become more inclusive, I would recommend the resort to friends and family. Until then, no thank you.

We stayed at one of the newly renovated chalets, and it was super clean and comfortable.

Stayed in August 2025

Almost everything...not worth the money i spent there...expensive for nothing...worst experience when talking value for money

Almost Nothing

Stayed in August 2025

I booked for a villa where we are only limited to bringing snacks. I brought a steamer so that I can prepare the steamed food that is required for my wife & kids but I was not allowed. We are only allowed to order food from the restaurant which were very limited and pricy. We were not allowed to bring fruits. I paid 500$ per night for the villa so that i have the comfort to bring food that i can prepare inside the villa but we were not allowed. There is a refrigerator in the villa but I could not fill it up except for drinks & water. I would have really appreciated that such restrictions for customers taking the villa could have been given exceptions. Our second night, we went out of the resort and went home (30min drive only) just to have our family dinner and then went back to the resort after.

Breakfast was great and my kids loved the kids pool area. The ambience was very nice and the pool & restaurant staff where amazing

Stayed in August 2025

The fact I have to pay 4$ on every sandwich if I want to buy from outside the resort even if I want to eat in my bungalow….. it doesn’t make sense

Shush a served almost 24 hours

Stayed in August 2025

The place is beautiful in terms of the beach and the pool, but the villas are old and not clean. The bathrooms are very bad, and none of the basic five-star services are provided, such as a toothbrush or a bathrobe. There is no internet. It is far from restaurant and shopping areas. The management is poor, and it does not match the price at all

The place is beautiful in terms of the beach and the pool, but the villas are old and not clean. The bathrooms are very bad, and none of the basic five-star services are provided, such as a toothbrush or a bathrobe. There is no internet. It is far from restaurant and shopping areas. The management is poor, and it does not match the price at all

Stayed in August 2025

Here is why i gave it a bad rating and would never go there again. I booked a 2 bedroom villa for me and my family. What the pictures don't show is that access to the 2nd bedroom is from the outside of the villa and up the stairs. So if you have kids, they either take the main floor down or the 2nd bedroom upstairs with external access to it and a different key. The upper bedroom is open to the low floor, with no rails to protect the kids since we have a 5 year old. This was always worriesome for us. When we first arrived, we were greeted by a list of ridiculous rules that were not communicated beforehand. Rules such as we are not allowed to bring food from outside, and they will add a surchage per sandwich ordered from outside. In addition to that, if we bring any alcohol bottles from outside, there is an additional high amount surchaged on it. While this makes sense if one is visiting the resort for a day pass, it doesn't make sense for someone who rented a villa for a longer stay. The restaurant had good food but was highly overpriced. Initially, we booked for 2 days. Once we reached our Villa, we noticed it was badly maintained, and a lot of things are not working. The sink was clogged, the Wifi didn't work in the room, and there was no water inside it. I complained and asked the staff to fix it while i take the kids to the pool. After we got back, we were informed that they would change our Villa to another one. The current one had a side sitting area, and the new one didn't have it but had an outdoor jaccuzzi on the top floor. When we entered the room, this one had water st least but it had so many problems: Wifi was not working, small refrigerator was not working, we had no outdoor table, the AC shuts down when the electricity goes off( as is normal in lebanon) but doesn't restart on its own when it comes back on so i woke up several times in the middle of the night sweating to turn it back on.

The area was very clean, the staff were very helpful, the pool and the beach were great

Stayed in July 2025

Plenty of issues with the room. The WiFi did not work and the staff were unhelpful about that. The shower curtain fell, the shower head split apart, the sink was blocked and the TV was very very old. Very poor maintenance which is a shame as we paid a pretty expensive nightly rate to stay there. I would only stay there again if it was a third of the price per night.

Breakfast and pool facilities were good.

Stayed in July 2025

Ambiance

Stayed in July 2025

There is room for improvement regarding wheelchair accessibility for seniors

The kids enjoyed the impeccably clean pools and water slide so much! Staff were helpful and readily attentive to all needs.

Stayed in June 2025

This place desrves a five star rating,the service was amazing in general everything was perfect

Stayed in June 2025

The food at the resort was delicious. There were a bunch of different places to eat, including a fancy restaurant with Lebanese dishes and a casual place by the beach where we had burgers and fries. There was also a shop by the pool where we had some great smoothies.

Stayed in August 2024