7.8

Reviews of Careffe Suites St Lucia

Careffe Gardens, Lafeuille, Monchy, Saint Lucia

  • David

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    The environment was quiet and welcoming

    It was all good

    Property response:

    Thanks for your review and for choosing us. Much appreciated.

    Careffe Suites St Lucia
    2 September 2025
  • Tarvior

    Reviewed: 2 June 2025 · Stayed in April 2025

    Verified review

    Ease of access, fully furnished

    Nothing !

    Property response:

    Thanks for your review. You are welcome anytime.

    Careffe Suites St Lucia
    2 June 2025
  • Irene

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    The room is spacious and clean. Toilet is roomy. Staff very friendly and helpful. It's worth checking their shuttle fees as they seamed quite competitive to me.

    It's a bit far from the city centre if you don't have a car but perfectly walkable in the daylight. If you have a light sleep be aware there's a dog barking quite frequently. I didn't have any problems.

    Property response:

    Thanks for your review.

    Careffe Suites St Lucia
    25 February 2025
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  • David

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review
  • Edward

    Reviewed: 30 January 2025 · Stayed in November 2024

    Verified review
  • Pierre

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review

    There was no signboard on the road to indicate the location of the place, I had to use someone's help to make a phone call to the owner. The place had no name displayed anywhere. Two bad dogs were barking every time I came in or out of the room. The room was small, dark, at the back of the house, with window and door covered by a curtain so no outside light would come in. The woman expected payment right upon arrival. There was a washing machine noise coming from upstairs. I felt like in a rat hole. Too expensive for what it was...

    Property response:

    From the onset the guest appeared very grumpy and a bit difficult to please. Yes, I don't have a sign (noted). I operate a small B&B from my home for the past 6 years and haven't had any complaints of this magnitude for lack or want of a sign on the property. It is customery that guests call prior to leaving the port of arrival for directions and this has not been a major issue. There is also a Google Map pin of my location for guests to follow. My dogs are not bad dogs, they are indoor pets and can be a bit boitrious at times when guests manuoever on the property. Additionally they are a part of our security alert system. Payment on arrival especially for first time guests is mandotary as this is the industry standard. As for the room it's a nice small cozy space at an affordable price and has all the amenities required for a comfortable stay such as AC, internet TV, clean linen and towels, bath soap, hot & cold water, mini fridge, kettle and toaster oven; also coffee/cocoa & sugar if you want a hot beverage on arrival (for only US$39 per night).

    From the onset the guest appeared very grumpy and a bit difficult to please. Yes, I don't have a sign (noted). I operate a small B&B from my home for the past 6 years and haven't had any complaints of this magnitude for lack or want of a si… Show more

    Careffe Suites St Lucia
    24 January 2025
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  • Lise

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review

    The owner was very helpful and friendly. She kindly provided me with some food at no cost after two horrendous flights from the US (Americans do not provide any food on flights, except a biscuit, not good for those who do not eat sugary stuff)

    The location was on the main road, quite a way from Rodney Bay. Traffic and no walking path made it hazardous.

    Property response:

    Thanks for your review.

    Careffe Suites St Lucia
    7 January 2025
  • Joan

    Reviewed: 23 December 2024 · Stayed in December 2024

    Verified review

    Hosts very responsive and accommodating - all messages received an immediate reply and they were on-site, ready to help when needed.

    Location - a good kilometer outside Rodney Bay via busy roads difficult to navigate as a pedestrian. Also, dog right outside suite was inclined to bark at any time, day or night.

  • Angel

    Reviewed: 5 November 2024 · Stayed in September 2024

    Verified review

    Room was very spacious.

    Before arriving I was texting with Veronique Foster. She mentioned that her husband could pick me up from the airport for $30 less than the taxi drivers at the airport. I accepted; got to the airport and waited for her husband to arrive since he was running late. I decided to take some pictures and videos at the beach next to the airport while I waited. Her husband then arrived and said hey are you Angel? Let’s go, in a very rude tone since he was on the phone with someone. I felt so unwelcomed from the beginning. He offered to drive me to a beach for a fee; and since I only had one day to explore the island I accepted. He dropped me off and picked me up; but ran 2 errands before dropping me back off to the same place he lives (Carefee Suites). Once we were back, him and his wife were talking to me and complaining about other guests being “cheap” for not wanting to use them as pickup/drop off drivers. I felt that was very inappropriate to comment about other guests to me (a guest as well). Then I went back to my room and the toilet wouldn’t flush; went to talk to them and they told me they had issues with their water 🤦‍♂️ they never mentioned anything prior to my arrival. I had to use pots to gather water from the sink to pour down the toilet to get it to flush. The next morning I checked out and since I was not able to find other means of transportation back to the airport, I had Veronique’s Husand drive me to the airport (charged me again) but we ran late because he made several stops to drop off food (I’m assuming they cook food and sell it w/Delivery). I think moving forward they need to communicate to their guest any issues they currently have in their suites and also if they are going to make other stops along the way to do their errands/other businesses. It’s very inconsiderate of the guests time.

    Property response:

    I am very surprised after reading this review. I would like to mention that apart from picking up guests we also ask them whether they would like to stop to get something to eat or stop at the supermarket all this is part of our service. Why would he say we dropped him and he had to pay( why not, that's a service we provide). Yes I am sure that my husband mentioned that he had to make a stop to drop off food for someone. I don't think that this is unreasonable for anyone with a fraction of understanding. Angel's phone got damaged at the beach and we didn't hear from him to pick him up so my husband decided to drive to the beach to see if he gets him, since he didn't call us. He was so grateful that my husband took the initiative to come as he couldn't remember our address or number to call us. The part with the toilet was a one off situation which we have resolved, my apologies for the inconvenience but these things do happen. Hiw can I tell you about something before hand that I am not aware will happen. We are not harsh people as he want to portray us to be and we value our guests and the service we provide. I am very sure that I can get many guests who have stayed with us to testify of our good service and hospitality to them. I am still very shocked by his review as he was so nice and understanding when we conversed with him the evening upon pickup at the beach. He even shared some dreadful incident he experienced in Jamaica to justify us saying that guests should be careful when coming to a place especially if they are alone or not familiar with the place. just making some small talk. We don't force anything on anyone we are just here to do our best. if we made his stay an unpleasant one the that was really not our intention. I do feel he is being a bit dramatic. But I guess you win some and lose some. NB: on the day of pickup at the airport there was a bit of a delay due to traffic caused by a minor accident which got my husband a bit frustrated as he hates being late but if appeared rude my apologies. Also note that we gave Angel an upgraded room which had a full kitchen and was very spacious at no additional cost as the guests in the room he paid for decided to extend their stay which was no false of his.

    I am very surprised after reading this review. I would like to mention that apart from picking up guests we also ask them whether they would like to stop to get something to eat or stop at the supermarket all this is part of our service. … Show more

    Careffe Suites St Lucia
    5 November 2024
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  • Givanie

    Reviewed: 3 October 2024 · Stayed in October 2024

    Verified review

    The wifi was not working

  • Jayden

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review
  • Zahaira

    Reviewed: 13 June 2024 · Stayed in May 2024

    Verified review

    Great location. Decent driving proximity to Rodney Bay. Away from busy streets, quiet area with a lovely spot to relax in the front. Clean. Nicely furnished. Kind host.

    Some of the accent curtains were a bit transparent. I felt that if I could see people pass so clearly through them then so could someone on the outside, especially if the light is on at night. There was no incident but it was my main concern. Also, the bath towels were a little small.

    Property response:

    Thank you so much for your review. Very much appreciated and recommendations noted.

    Careffe Suites St Lucia
    13 June 2024
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  • Prince

    Reviewed: 21 April 2024 · Stayed in April 2024

    Verified review

    The Host was amazing and very understand, location and area was beautiful and chill

    Property response:

    Thanks for your review. Much appreciated. I do have a few areas to improve on.

    Careffe Suites St Lucia
    21 April 2024
  • Tracey

    Reviewed: 12 March 2024 · Stayed in March 2024

    Verified review

    The shower is just a bit to small

  • 7.0 Good
    Quentin

    Reviewed: 14 November 2023 · Stayed in November 2023

    Verified review
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  • Salmon

    Reviewed: 22 August 2023 · Stayed in August 2023

    Verified review

    Everything

  • Tomas

    Reviewed: 30 July 2023 · Stayed in July 2023

    Verified review

    Great communication, since the location is a bit tricky to find on your own. But with the help of the friendly owner, it went very smooth. It is an easy 15 min walk to Rodney bay where there is a large supermarket and loads of restaurants.

  • Noorullah

    Reviewed: 5 May 2023 · Stayed in May 2023

    Verified review

    excellent service clean and very welcoming people

    Property response:

    It was a pleasure to host you. Thanks again for staying with us.

    Careffe Suites St Lucia
    5 May 2023
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