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Reviews of Coco Palm 3 stars

Rodney Bay Village, 00124 Gros Islet, Saint Lucia

#20 of 71 hotels in Gros Islet

Guests' Choice

Review score

Based on 205 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 May 2025

    8.0
    Do better.
    • Leisure trip
    • Couple
    • Luxe Swim Up Room
    • Stayed 4 nights
    • Submitted via mobile

    The mattress was extremely comfortable. However, for the price paid, it was disappointing that the room smelled strongly of old mold. The room could definitely use some improvements—a fresh coat of paint, a new mattress, and an updated bathroom would make a big difference.”

    The location was excellent, with plenty of great bars and restaurants nearby. The room with the walk-out pool was lovely, and the breakfast buffet was exceptional. The staff were super friendly and helpful throughout our stay.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Atmosphere and friendly people

    Love the ambiance,clean surroundings

    Stayed in May 2025

  • Reviewed: 3 May 2025

    7.0
    Relaxing with no desire to eat out as the bar and restaurant offered everything we wanted
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights

    Breakfast was a bit hit and miss. Eggs weren't cooked to order and dishes often ran out and were not replenished at all or if they were, not quickly enough.

    The restaurant offered a good selection of tasty dishes for lunch and dinner and the bar had a very wide selection of drinks. Prices for both were very reasonable. We liked the fact that the hotel was popular with St Lucians, many of whom chose the hotel for birthdays and other celebrations. The atmosphere was also very relaxed.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    8.0
    Lovely resort, friendly staff.
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights

    We were not aware that walking in the neighbouring streets was dangerous, and we were threatened by a group of youth with a knife, demanding our bag. We alerted the hotel who were responsive, the police however were unresponsive, and would not come and take a statement from us.

    Breakfast had a great selection of choice, staff were friendly and provided everything needed. The rooms had everything that was needed, and were clean and spacious. We loved the fact that it was a walk to the beach.

    Stayed in March 2025

  • Reviewed: 15 April 2025

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    A little dated. Shows signs of age particularly the shower room .

    Good location. Very friendly and helpful staff.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Patio
    • Stayed 7 nights

    The quality of the food and food service

    Stayed in April 2025

  • Reviewed: 10 April 2025

    8.0
    Enjoyed my stay beautiful weather
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 10 nights
    • Submitted via mobile

    Close to beach, close to town,

    Stayed in February 2025

  • Reviewed: 13 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night

    The wait time for food was long

    Room was big, food was great

    Stayed in December 2024

  • Reviewed: 4 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast buffet was hit and miss with not enough staff to keep topped up clear tables and serve coffee etc

    Stayed in March 2025

  • Reviewed: 2 March 2025

    9.0
    Loved the hotel and the pool it made a lovely holiday .
    • Leisure trip
    • People with friends
    • Double Room with Pool View
    • Stayed 16 nights
    • Submitted via mobile

    Smoking permitted around the pool . Please make one of the huts à smoking area . Some mornings no bananas or yoghurts at breakfast .

    Almost everything Friendlystaff food good bar staff excellent pretty building taxi assistance good . Swimming pool lovely and clean sun beds comfy . Rooms nice clean and large . Near to the beach .

    Stayed in March 2025

  • Reviewed: 21 February 2025

    9.0
    Excellent good value, clean and well located hotel
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 14 nights

    Bed mattresses and pillows were rather on hard side for our liking.

    Very clean, friendly and well located hotel. All staff were so friendly and helpful.

    Stayed in February 2025

  • Reviewed: 16 February 2025

    8.0
    Coco Palm is an attractive property close to restaurants and barns with good amenities and friendly helpful staff.
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 13 nights
    • Submitted via mobile

    The organisation of breakfast was chaotic with slow refill of many food items and a long wait at the egg station. There wasn’t much information about either rooms or the environs readily available . However, staff were usually very responsive - you just have to ask for everything!

    Beautiful room (pool view suite) with great amenities. The staff were friendly and kind. The hotel is a nice size- not too big. Lovely pool area.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    8.0
    Lovely resort that has everything you need
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 3 nights

    As they were renovation part of the restaurant, breakfast buffet was a mit chaotic as a lot of people were quing up for the omelette and therefore blocking access to the rest of the buffet.

    Very much liked that lunch and dinner was a la cart and we were able to choose what we wanted to eat. Great selection and delicious meals.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    9.0
    Super fun week in Rodney Bay!
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 7 nights

    The bed was a bit firmer than our preference. We thought that we booked a room with a balcony, but it was just a sliding glass door with no room to sit outside.

    The staff was all very friendly. Really cool location with close proximity to a nice beach as well as access to the town with shopping and food. We visited with our 10 month old daughter and requested a crib. The crib was in our room when we checked in and was perfect for her. Breakfast was ok, but lunch and dinner at the on-site restaurant was amazing (get the ribs).

    Stayed in January 2025

  • Reviewed: 27 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Staff not v well trained. Needed to smile more especially man at check-in.

    Most of it

    Stayed in January 2025

  • Reviewed: 6 January 2025

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    We arrived at 7pm to check in but the room was still not ready despite check in time being 2pm! We asked for a later check out but this was refused

    Location, cleanliness and room size

    Stayed in January 2025

  • Reviewed: 2 January 2025

    8.0
    Lovely relaxing place to stay for a week
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Shortage of sun beds around pool unless you like getting up at 6:30am in the morning

    The location is close to some great restaurants and close to the beach but quiet rooms

    Stayed in December 2024

  • Reviewed: 2 January 2025

    8.0
    Coco Palm
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    No live entertainment.

    It was located right on strip with shops and restaurants. Short walk to ⛱️ beach.

    Stayed in December 2024

  • Reviewed: 5 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was a bit dodgy so that was a little challenging.

    Staff were all really friendly and warm. Rooms are cute and nice facilities.

    Stayed in December 2024

  • Reviewed: 28 October 2024

    8.0
    I will visit again
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The dining room staff, the staff in the hotel are generally not hospitable

    The dining room staff needs training and customer service

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    One night stay
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the near by noise from other clubs.

    The staff was super friendly and very helpful.

    Stayed in October 2024

  • Reviewed: 12 August 2024

    7.0
    It was good!
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    No inhouse activities, need to have an information desk that attracts attention, sell more services, give guests more options on various activities.

    Breakfast was great Excellent location

    Stayed in August 2024

  • Reviewed: 23 July 2024

    9.0
    Absolutely perfect
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night

    None

    The staff was friendly, gave us an early check in. The bar staff was extremely friendly, helped us refill our water bottles whenever required and helped with milk etc for the kids.

    Stayed in June 2024

  • Reviewed: 8 July 2024

    9.0
    Great location in the heart of St Lucia
    • Leisure trip
    • People with friends
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Loud music into the night.

    Perfect location! Close to so many activities and great restaurants. The buffet breakfast was also exceptional

    Stayed in July 2024

Showing 1 – 25

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