8.2

Reviews of Tet Rouge Resort 4 stars

La Pointe, Soufriere Quarter, Soufrière, Saint Lucia

  • 3.0 Poor
    Andrew

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review

    Some staff are great! Good size rooms

    Overpriced. This hotel is not on the same level as 4* resorts on the island. As others mention, it lacks facilities, staff services, security, entertainment, access to beaches and other attractions etc compared with similarly priced resorts. It's OK to offer this sort of rural basic hotel, but should be priced accordingly.

    Property response:

    Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. For the sake of clarity for future guests, we’d like to address a few important points. At the time of booking, only the required deposit was paid. The remaining balance was not settled prior to arrival, citing issues with your credit card provider. Despite this, we allowed you to check in as a courtesy and held your room in good faith. Tet Rouge is a boutique property designed for travellers seeking a serene, authentic escape—different from the larger, commercial 4-star resorts. We offer 24-hour security, an on-site guest services manager, and a complimentary shuttle to the nearby Anse L’Ivrogne Beach. You had a rental car and chose to explore independently, so no request was made for transfers. Sugar Beach is just a 7-minute drive from us to their back entrance. While we understand our remote, peaceful setting may not suit every traveller, many guests appreciate the unique experience we provide. Unfortunately, you chose to leave shortly after checking in, without experiencing much of what we offer. We wish you all the best in your future travels and appreciate the opportunity to clarify these details.

    Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. For the sake of clarity for future guests, we’d like to address a few important points. At the time of booking, only th… Show more

    Tet Rouge Resort
    24 July 2025
  • Bruno

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review

    Globally it's nice but too expensive

    They don't propose any water when you arrive but they already printed a bill and they ask directly to charge your credit card for all nights . No need to reserve in advance. Many rooms were empty. We were only 2 guests!!!. In fact, he hotel is too expensive. Also, the breakfast is very basic.

    Property response:

    Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience did not fully meet your expectations, and we appreciate the opportunity to clarify a few details. As part of our welcome amenities, we offer a complimentary 1.5L bottle of water in the room on the first day of arrival. In accordance with our hotel policy, the balance of the stay is required to be settled upon check-in, regardless of the number of guests on the property. This is a standard procedure applied to all bookings. Our complimentary breakfast includes organic eggs cooked to order, fresh local vegetables, homemade jam and butter, seasonal juice, coffee or tea, or cereals — all thoughtfully prepared using locally sourced ingredients. As we are a small boutique hotel with limited rooms, we do recommend booking in advance to ensure availability and a smooth check-in experience. We truly value your feedback and will continue to work on improving our services. Thank you again for staying with us, and we wish you all the best in your future travels.

    Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience did not fully meet your expectations, and we appreciate the opportunity to clarify a few details. As part of our welcome amenities, we offer a co… Show more

    Tet Rouge Resort
    24 July 2025
  • Jennifer

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    The property is nice. The rooms were amazing. This is not a great place for solo travelers. It is literally in the middle of nowhere. There is no place to walk to. You are kinda held hostage. So you are kinda forced to eat there food. Or you could take a 30$ taxi to take u to a restaurant or grocery. You also have to eat at certain times and pre-order your food. I never know what I will want to eat 7 hrs later or if I will be hungry.

    Property response:

    Thank you for your feedback and for highlighting how much you enjoyed the rooms and property. We’d like to clarify that our boutique hotel is located in a peaceful, natural setting just a short walk from the Gros Piton hike and Anse L’Ivrogne beach. We’re also a 7-minute drive to the back entrance of Sugar Beach and 20 minutes from popular restaurants like Dasheen and Hotel Chocolat. All taxis on the island operate under standard local rates, and transfers are handled directly by certified drivers—not by the hotel. Our small restaurant is available for guests who prefer not to drive out, and we always prioritize in-house guests with reserved tables. We ask for pre-orders to ensure fresh, made-to-order meals and minimize food waste. We appreciate your comments and are happy you enjoyed aspects of your stay.

    Thank you for your feedback and for highlighting how much you enjoyed the rooms and property. We’d like to clarify that our boutique hotel is located in a peaceful, natural setting just a short walk from the Gros Piton hike and Anse L’Ivrog… Show more

    Tet Rouge Resort
    24 July 2025
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  • Dee

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    The staff make this property special! They are very attentive & care for you well! The accommodations are clean & comfortable. Favorite is the outdoor shower surrounded by rich foliage & lots of hummingbirds. It is a quiet resort with only 6 rooms with a lovely view from the infinity pool, swim up bar & the sea view villas. A car is helpful as it’s a drive to a beach. Hiring a driver is possible but becomes expensive if you desire to go to beaches, restaurants or sights. The outdoor restaurant, onsite serves delicious food. It’s perfect if you’re looking for some rest & relaxation!

    The villas could use some sprucing up as are a bit tired. It is an eco friendly resort so the setting is rich. The hammocks on the porches are a bit scary as to whether they will support you.

  • Charles

    Reviewed: 4 February 2025 · Stayed in January 2025

    Verified review

    Quiet location, just six rooms, bedroom, pool, bar, garden.

    The hotel is great but slightly let down by the staff, including the general manager’s attitude when we asked for a simple request. One was great but other staff not so customer focussed. Other small improvements would be not to run out of basics such as tea bags and juice, to provide nibbles etc at the bar to complement their great cocktail list, biscuits, cake or other small snacks should be available. These should be complimentary considering the price of the stay. The menu could also do with changing at least weekly. We stayed three nights but anything more and the menu is limited. They often didn’t have many things available off the menu. All small details but a 4 star hotel should have these sorted!

  • Dennis

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review

    The service from Garvy’s team was amazing. My wife and I felt like we were the only people there. Just lovely people who just wanted to make sure that we enjoyed our stay which is exactly what we did. We would come back again.

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  • Vanesa

    Reviewed: 27 January 2025 · Stayed in November 2024

    Verified review
  • Parul

    Reviewed: 20 January 2025 · Stayed in December 2024

    Verified review

    Views and comfort

    Too expensive

  • Pranita

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review
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  • Lawrence

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review
  • Hildah

    Reviewed: 27 October 2024 · Stayed in October 2024

    Verified review

    It was beautiful, clean, quiet and spacious with a great view.

  • Michelle

    Reviewed: 27 September 2024 · Stayed in September 2024

    Verified review

    Despite being a bit old/outdated it was extremely clean, with well maintained gardens, so lush and green. The staff were absolutely amazing! So kind and helpful. The food was great.

    The pictures on the site are outdated. It’s beautiful but a lot more over grown. Most rooms have an ocean view past the lush garden, Gros Piton is basically behind the property. Only the villas have a pool with the room, all other rooms do not, which is fine the pool is nice I just wasn’t clear on this from the website picture. Due to hurricane Beryl and I would assume the over grown foliage it isn’t possible to access a beach by foot. Needs to be updated, nothing major just small updates like replacing the rusty refrigerator, old stainless sink, permanently molded/rust in shower, and definitely add ventilation to the bath room. It’s a bit off the beaten path which was fine for us but if you aren’t comfortable driving on the left side of very narrow and windy roads or pay at least $60 for a taxi you may want to look elsewhere.

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  • Alex

    Reviewed: 12 August 2024 · Stayed in August 2024

    Verified review
  • Kanita

    Reviewed: 10 July 2024 · Stayed in July 2024

    Verified review

    Beautiful property, and exceptional staff. Food was good. We enjoyed the infinity pool and the small swim up bar and dining area. Breakfast, for the price of the stay is quite minimal but nice- egg or cereal. Comes with a few fruits. One of the mornings the staff accommodated a local breakfast which was nice. The menu for entrees and apps was excellent. We tried almost every major item. Desserts were ok.

    Some of the small details are a touch amiss for the cost. For example during daily cleaning things aren’t properly replaced or replenished (had to keep asking). Some of the property feels a bit outdated and due for some upgrades. For example the fridge in our unit looked dirty and worn out. Taxi service anywhere from here, if arranged by hotel is insanely expensive. It costs $70 USD (round trip) to go to the nearby Sugar Beach resort.

  • Marc

    Reviewed: 8 July 2024 · Stayed in July 2024

    Verified review
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  • Thurlowe

    Reviewed: 7 July 2024 · Stayed in July 2024

    Verified review
  • Barbara

    Reviewed: 22 March 2024 · Stayed in March 2024

    Verified review

    Breakfast was delightful in the outdoor restaurant; staff was friendly and professional; manager Garvin is exceptional! Extremely helpful, responsive, warm and professional.

    The beds were quite hard for us but I realize that's a personal preference; there's a lovely kitchen but no pots nor flatware available - shelves were all empty. We only wanted to use the stove for dinner prep once and but ended up getting food to go so we did not request kitchenware - I'm sure it would have been forthcoming if we had asked. However, if you advertise a kitchen, probably wise to include the necessities to use it.

  • Terence

    Reviewed: 26 February 2024 · Stayed in February 2024

    Verified review
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  • Negut

    Reviewed: 14 February 2024 · Stayed in January 2024

    Verified review

    Amazing place with wonderful intimate setting, great staff. One of the best boutique hotels i ever stayed in.

    Quite pricey, but hey, totally worth it.

  • Zaneta

    Reviewed: 28 January 2024 · Stayed in January 2024

    Verified review

    The suites were huge and the photos really don’t do it justice! Each suite had its own balcony with a table and chairs and a hammock. The suite also had a kitchen and refrigerator, a large closet, and both an indoor and outdoor shower. We loved that the layout was like a loft with a small set of stairs leading to the upper area. The property had so many beautiful plants and trees and little lights in the evening. There was even a pond with frogs. It felt really homey and the pool was gorgeous with a swim-up bar. The view of the ocean from our suite and from the pool were breathtaking! The hotel employees were all really kind and welcoming; they were really accommodating to all of the guests’ needs. They set up chair covers for us to lounge on at the pool as well as towels. I accidentally got one of our car’s wheels stuck in a ditch, and Mike somehow noticed that we were stuck (even though we were already outside of the resort) and used a few stones as leverage to get our car unstuck. A really wonderful experience and we were so sad to leave at the end of our trip.

  • Robert

    Reviewed: 22 January 2024 · Stayed in December 2023

    Verified review

    Amazing staff and amazing location!

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  • Sophie

    Reviewed: 1 January 2024 · Stayed in December 2023

    Verified review
  • Pinchas

    Reviewed: 25 December 2023 · Stayed in December 2023

    Verified review

    The staff was extremely pleasant and accommodating. For example, we had special dietary needs and the staff met them. Planning daily activities was made easy by the helpful staff. Our room was spacious and the natural lighting and spectacular views of the sea and the Pitons greatly enhanced the ambiance.

    The facilities, such as the showers can benefit from an upgrade.

  • Robert

    Reviewed: 11 May 2023 · Stayed in May 2023

    Verified review

    Food is expensive but good. Infinity pool is nice.

    A housekeeper come knot on the door 30 minutes before the check out time to tell us “it’s time to go.” Very unprofessional and rude. This never happened to us before. Most of the staff however are nice. Beware the location is very isolated. Our drive to find Tet Rouge was an adventure and scary at times because of the terrible road condition.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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