Reviews of The Downtown Hotel 3 stars

View is the main selling point Ac was good. TV was good. Big supermarket a mile down the road. You can get a taxi from there. Bus. I didnt try it. Other hotels were way more expensive.

Hot water took forever. You will be washed before it gets there. A bit noisy when house parties in full swing. Bums accost you outside. Town is very tiny. It seemed like I paid in advance (in dollars) and they made me pay them directly (in their currency). Im pretty sure I havent been double charged. Not much of staff.

Me and my wife needed a place to stay 1 night before we take a sailboad from Soufriere. The place is very close to the main pier where the boats anchor and all you need is around the hotel. Restaurants, bars, supermarket, pharmacy. I had an issue with my board during the flight to Sta. Lucia and I could find all materials needed to fix my kite board neraby the hotel.

We were travaling with our 6 feet kite bag full of kite gear. The hotel is located in the 4th floor of the building with no elevator, so imagine arriving tired from a 18hour trip and climb 4 floors with the kite bag. Besides that, the hotel was empty and we were not allowed to do late checkout for free. They asked 80USD for more 2 hours in the hotel.

Large room, lots of space. Family room has two bathrooms, with two showers. Very convenient location for shops and restaurants. Staff friendly and helpful. Nice view of the mountains, and balcony over the street. Air conditioners worked effectively. Note that there is no servicing of rooms during your stay - which we considered an advantage, but some people may not. If you need more of something, such as towels or soap, you go to the front desk and ask them for it.

Up four flights of stairs, difficult to bring heavy luggage up when we checked in and back down when we checked out. No dedicated parking, and parking on the street can be challenging - there are always some spaces available, but the streets are narrow with sharp ditches so it's hard to park. Can get pretty noisy during the day and on weekend evenings. Hotel desk is theoretically staffed during the day, 9-5, but they're often gone for hours at a time, so can't depend on being able to get things you need if you're mostly out and only at the hotel for limited times during they day. No microwave, though there is an electric hot water kettle. Mini-fridge is small and very weak even when set to maximum - things take all day to get cool and never get fully cord. Sinks are small and very very shallow - you can't even fill a standard 16oz drink bottle because there's no space to fit the bottle's mouth under the faucet. Wi-fi is free but very bad, often drops out for a minute or two, and gets slow a lot of the time.

The hotel is located in a very ideal spot in the town of Soufriere. It is very convenient to get to different locations from here and the staff were really knowledgeable and helpful! Many convenience stores around also.

There are a lot of stairs to go up before you can get to the hotel and even more to get to the room. It's not ideal for persons with knee problems. The Wi-Fi is spotty and not available in the rooms easily. The bathrooms need some work however.

Downtown waterfront location in Soufriere. Near restaurants bars and market and dingy dock. Walk up 4 flights with luggage. Fitted our needs perfectly. Room had fridge hot water pot good air conditioning and sea view (over tin roof tops). Bed was comfortable but sheets didn’t fit well. Room was shabby but comfortable. Staff was great and it was very safe.

Could have been cleaner but a very good value if you don’t mind 3 stars.

Location is excellent

There was no hot water in room after I came one day late. Security guard said that there was nothing he could do for me at mid-night. There is mold around shower head and faucet. The toilet is stained. The doors are hard to open…

Convenient location for sightseeing. Facility was not bad, but I had a trouble since sometimes there was nobody in hotel reception.

Location was spot on, right in the city centre and close to the bus station. The beach is 5 minutes away. Lovely lady at the front desk. She upgraded me to a sea view room, without me even asking.

The hotel is a bit dated, but you've got what you pay for.

convenient location close to family and friends.

too many stairs and no lift

This is my third time staying here we wanted to stay a extra night for jazz but my girlfriend declined she was very disappointed. The room was not clean the phone did not work there were no face towels we could not iron on the first night of our visit. The plug for the fridge is way under the bath mat does not help I had to put a shirt in front of the tub after my girlfriend slipped. This place has so much potential someone just needs to step up. Am a hoteliers so these things am saying to you is for your improvement. See you soon.