Reviews of 4s Heaven
Ella - Halpe Road, 90122 Ella, Sri Lanka

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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewExcellent staff, excellent breakfast, excellent view! It feels like a real homestay with a lot of love from the family!
Location little bit far from the centre of Ella, but that’s maybe better. ;-)
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewWe originally planned staying only one night but then extended our stay. The host was very nice and welcoming towards us and our furry travel companion. Delicious breakfast, free parking spots and only a short walk from restaurants and a short drive to the city centre of Ella. Although located directly next to the main road, it was very calm and you couldn't hear any traffic noises. We had a balcony with a beautiful view of the river and plantations. And most importantly, out junior cat also enjoyed his stay🐈 thanks again for the nice, uncomplicated stay!
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewWe loved our hosts. The family was so helpful and kind to us for everything. Food was so good made by the family and served right on the balcony of your own room. We had breakfast and dinner there and everything was to our taste, spicy and filling. They even made us a Sri Lankan meal I was craving for and treats for our train ride. It is located near the temple and just a bus ride to Ella town.
Nothing honestly.
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewVery kind family , big room with amazing view and terrace. Next to monastery , so you can visit meditations . I would live there for long time
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Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewGreat host! Althought we booked very spontaneously and late (8pm) he prepared everything and we had a smooth check in. The Room is very specious, clean, with hot water as well as a hairdryer. The balcony is wonderful with the view. Breakfast was a lot a very delicious. Thank you very very much we‘d love to come again!
nothing!
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewGood family nice room and view good breakfast calm nature voice he help me for bus and hot water shower no need vantilater
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewIt was a great breakfast.We enjoyed a lot. The view was exceptional. The staff was very friendly .
Reviewed: 1 October 2023 · Stayed in September 2023
Verified reviewThe hosts at 4s Heaven did everything they could to make our stay comfortable. They were so sweet, cooked us breakfast every morning and often brought us fresh juice. Having breakfast on the back patio with views of the fields was the best start to our day. We left our charger in the room and they shipped it to our next hotel immediately. As a parting gift, the guests gave us a branded hat and a pair of earrings, they were jus the sweetest. Such a warm welcome into their country 🧡
A few too many mosquitoes in the bathroom but maybe it was jus the time of year. We had a great mosquito net in the room so it wasn’t an issue.
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewOne of the best experiences I have had in Ella, Reception hospitality was great, and the panorama is beyond your expectations. I love the village experience which I had here and hope to come back as soon as possible.