Opiniones del Big Game Yala - by Eco Team 3 estrellas

Dear Carmen, Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the atmosphere of the tents, the night torches, and the frog pond, which we hope added to your experience. We apologize for not meeting your expectations on the safari organization and for any distress caused by the driving experience. We understand how important a safe and enjoyable safari is, and we regret that this impacted your day. During your tour, a peacock did indeed appear suddenly on the road, and the driver took immediate action to avoid any incident; thankfully, there was no collision with the bird. We’re also sorry to hear that our experience didn’t compare to the standards you’ve enjoyed in other destinations. Your feedback is invaluable, and we’ll be reviewing these details closely to improve the quality of our safaris for future guests. Thank you once again, Carmen, for helping us enhance our service. We hope we’ll have the opportunity to make it up to you with a truly memorable experience in the future. With kind regards,

Dear Carmen, Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the atmosphere of the tents, the night torches, and the frog pond, which we hope added to your experience. We apologize for not meeting your … Mostrar más

Dear Raquel, Thank you for your wonderful feedback! We're thrilled to hear you had an amazing experience surrounded by nature. We truly appreciate your understanding regarding the comfort of the beds, as we strive to offer a balance between a comfortable stay and the unique experience of glamping in nature. We hope to welcome you back for another memorable stay in the future! Cheers!

Dear Raquel, Thank you for your wonderful feedback! We're thrilled to hear you had an amazing experience surrounded by nature. We truly appreciate your understanding regarding the comfort of the beds, as we strive to offer a balance bet… Mostrar más

Dear Alex, Thank you for your feedback regarding your recent stay. We’re pleased to hear that you enjoyed our location and the friendliness of our team. However, I apologize for the issues you faced with your cabin. We take safety and comfort seriously, and I appreciate you bringing this to our attention. To help keep insects away, we brief every guest on arrival about the importance of keeping the tent zipped up when entering and exiting. We’ll be sure to reinforce this practice with our team. Your comfort and safety are our top priorities, and we’re committed to addressing any concerns to improve our guests’ experiences. Thank you again for your valuable insights, and we hope to welcome you back for a more enjoyable stay in the future. Warm regards,

Dear Alex, Thank you for your feedback regarding your recent stay. We’re pleased to hear that you enjoyed our location and the friendliness of our team. However, I apologize for the issues you faced with your cabin. We take safety and comf… Mostrar más

Dear Ariadna, Thank you for your wonderful review! We're so pleased to hear that you found the tents comfortable and clean, and that you enjoyed your stay with us. It's great to know that the BBQ dinner added to your experience—there’s something special about dining under the stars in the midst of nature. Your recommendation means a lot to us, and we look forward to welcoming you back for more unique moments in the future! Best regards,

Dear Ariadna, Thank you for your wonderful review! We're so pleased to hear that you found the tents comfortable and clean, and that you enjoyed your stay with us. It's great to know that the BBQ dinner added to your experience—the… Mostrar más

Dear Celia, Thank you for your kind words. We’re happy that you enjoyed the immersive experience and the night walk around the camp. It's great to hear that our staff addressed the issue in your room promptly. We appreciate your feedback on the dinner pricing and will review it to ensure we offer the best value for our guests. We look forward to welcoming you back for another memorable stay! With best regards,

Dear Celia, Thank you for your kind words. We’re happy that you enjoyed the immersive experience and the night walk around the camp. It's great to hear that our staff addressed the issue in your room promptly. We appreciate your feedbac… Mostrar más

Dear Laura, Thank you for sharing your feedback with us! We're pleased to hear that you found our property spectacular and well-prepared down to the last detail. It's great to know that you had everything you needed in the tent and that you enjoyed the dinner experience. We appreciate your kind words and look forward to welcoming you back for another perfect stay! Best regards,

Dear Laura, Thank you for sharing your feedback with us! We're pleased to hear that you found our property spectacular and well-prepared down to the last detail. It's great to know that you had everything you needed in the tent and… Mostrar más

Dear Javier, Thank you for your fantastic feedback! We're thrilled that you had a 100% safari experience and enjoyed seeing the animals in the area. We're glad you found our guide exceptional! We appreciate your feedback regarding the humidity in the store, and we'll work on improving this issue. Your satisfaction is important to us, and we're grateful for your understanding. We hope to welcome you back for another unforgettable safari experience soon! Best regards

Dear Javier, Thank you for your fantastic feedback! We're thrilled that you had a 100% safari experience and enjoyed seeing the animals in the area. We're glad you found our guide exceptional! We appreciate your feedback regarding… Mostrar más

Dear Guest, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a great time sleeping in the middle of nature, surrounded by the sounds of wildlife near the national park. It's fantastic that you also enjoyed the safari. Your positive feedback is truly appreciated, and we look forward to welcoming you back for more memorable experiences in the future. Warm regards,

Dear Guest, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a great time sleeping in the middle of nature, surrounded by the sounds of wildlife near the national park. It's fantastic tha… Mostrar más

Dear Rebeca, Thank you for sharing your feedback with us, and we're pleased to hear you found our site wonderful with its natural charm. We appreciate your positive remarks about the dinner, even though we understand your concerns about the pricing. We apologize for the inconvenience caused by the smell near your tent, and we will address this issue promptly to ensure a more comfortable stay for our guests in the future. Regarding the safari experience, we're sorry to hear that you weren't fortunate enough to spot many animals. We want to highlight that wildlife sightings are unpredictable, and there's no guarantee. As part of our safari experience, we include a break at the beachside to allow guests to enjoy snacks and beverages while taking in the view. However, we understand that some may prefer a shorter break to continue the safari, and we encourage guests to inform our team if they wish to proceed without an extended stop. Your feedback is valuable, and we'll consider it as we continuously strive to enhance our services. We appreciate your visit and hope to have another opportunity to provide you with a more satisfying experience in the future. Best regards,

Dear Rebeca, Thank you for sharing your feedback with us, and we're pleased to hear you found our site wonderful with its natural charm. We appreciate your positive remarks about the dinner, even though we understand your concerns abou… Mostrar más

Dear Julia, Thank you for your positive feedback! We're thrilled to hear that you enjoyed our camp's location, comfortable beds, and great bathroom facilities. We appreciate your kind words about our staff. We apologize for any inconvenience caused by the dinner being a little out of sync due to the delay. Your feedback is valuable, and we'll work on ensuring a more timely dining experience in the future. We hope to welcome you back for another enjoyable stay. Best regards,

Dear Julia, Thank you for your positive feedback! We're thrilled to hear that you enjoyed our camp's location, comfortable beds, and great bathroom facilities. We appreciate your kind words about our staff. We apologize for any in… Mostrar más

Dear Laura, Thank you for taking the time to share your experience on Booking.com. We're pleased to hear that your stay lived up to your expectations. It's wonderful to know that our camp matched the photos and left a lasting impression. We take pride in providing attentive and helpful staff who go the extra mile to assist our guests, even in areas with limited signal. We appreciate your understanding of the isolated location and the absence of Wi-Fi, which allows our guests to truly disconnect and immerse themselves in nature. However, we're sorry to hear about the mosquitoes, and we'll continue to explore ways to mitigate this issue. While the rain may have been a bit of a dampener, we hope it didn't overshadow your overall positive experience. We look forward to welcoming you back under clearer skies for an even more enjoyable stay. Warm regards,

Dear Laura, Thank you for taking the time to share your experience on Booking.com. We're pleased to hear that your stay lived up to your expectations. It's wonderful to know that our camp matched the photos and left a lasting impr… Mostrar más

Hello Isabel, Thank you for your kind feedback on our property! We're very happy to know that you had a great experience at our campsite surrounded by nature. It's wonderful that our team managed food allergies well during the dinner by the campfire and takeaway breakfast. We're pleased that you enjoyed the complimentary night walk, offering a chance to see local wildlife. We're glad you appreciate our commitment to environmental care and the protection of local animal species through our biologist-led projects. Thank you for staying with us and for sharing your feedback. We hope to see you again soon. Best regards,

Hello Isabel, Thank you for your kind feedback on our property! We're very happy to know that you had a great experience at our campsite surrounded by nature. It's wonderful that our team managed food allergies well during the dinn… Mostrar más

Hello Cristina, Thank you for sharing your feedback about your stay! I am glad that our services met your expectations from the beginning to the end. Glad to know we hit the mark "Spectacular" experience with you. Thank you for staying at Big Game Camps and we hope that you will consider us for your next trip! Best regards,

Hello Cristina, Thank you for sharing your feedback about your stay! I am glad that our services met your expectations from the beginning to the end. Glad to know we hit the mark "Spectacular" experience with you. Thank you for st… Mostrar más