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Reviews of Canal Side Guest House Polonnaruwa

426,New Town Road, 51000 Polonnaruwa, Sri Lanka

#53 of 70 hotels in Polonnaruwa

Guests' Choice

Review score

Based on 39 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    8.0

  • Value for money

    8.7

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 11 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    they provide only towel and soap, so bring your shampoo

    hospitable host clean and tidy properly bikes available very close to bus stop and polonnaruwa ruins' park

    Stayed in July 2025

  • Reviewed: 13 April 2025

    8.0
    Great value for money!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for visiting the ancient city. Small clean room, easy to find and check in. Great value for money.

    Stayed in April 2025

  • Reviewed: 11 March 2025

    9.0
    Friendly family-run guesthouse at a great location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights

    The bed was not totally underneath the air conditioner which meant that one of us felt cold and the other one, who could not feel the cool air at all, was really hot. I think there is room to place the bed directly underneath the aicon, but there is a lot of furniture, so we did not manage to do so. On the upside: the presence of all that furniture meant that we had plenty of space for our clothes etc :-).

    Small and basic friendly family-run guesthouse. The hotel is conveniently situated near the museum where you buy entrance tickets for the site as well as near a laundry, the lake and several nice restaurants. Our room was small but it had everything we needed so it was good value for money. It is handy that the owner has a tuktuk - he brought us to the railway station. Our room had a 'garden view' which meant that it overlooked the beautiful green rice paddies. Neat bathroom and good shower.

    Stayed in March 2025

  • Reviewed: 13 February 2025

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Near the bus stop. Near the archeological sites by bicycle. Quiet. The owner took us to a fabulous Sri Lankan restaurant.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Guest House is just next to the road, so better do have earplugs. This not the main road so still is ok.

    Guest House really close to the centre. You can hire the bicykle. Room with A/C, small balcony. Spacious bed. We had hot water there :)

    Stayed in January 2025

  • Reviewed: 6 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Mosquitos

    Spacious room, lovely view on the small canal

    Stayed in February 2025

  • Reviewed: 14 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Good localisation- 5 min by bicycle to Polonnaruwa. The room was fine. Good value for this price. I recommend this hostel.

    Stayed in January 2025

  • Reviewed: 24 October 2024

    7.0
    Worth for the cost
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 1 night

    Bathroom shower hanger has broken

    Location was very good. Near to the hospital town.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    7.0
    Canel Side Polonnaruwa
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    They do help. But Food options for lunch and dinner are not at all provided.

    The room was clean. Not much help in terms of providing lunch and dinner. Drinking water chargeable with included Breakfast.

    Stayed in October 2024

  • Reviewed: 17 August 2024

    8.0
    It’s safe and cool
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It is so amazing

    Stayed in August 2024

  • Reviewed: 11 July 2024

    9.0
    Value for money, I recommend for families too!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Was very easy accessible, and friendly owner. Helped foe everything we wanted!

    Stayed in July 2024

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Just due to weather, sometimes no internet, hot shower, power on / off but not a problem

    Location, good room size, nice balcony off room. Interesting funny kind of owner.

    Stayed in October 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms smell very bad.

    The host is very friendly.

    Stayed in September 2023

  • Reviewed: 2 June 2023

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Car park is not good space.

    I got out side

    Stayed in June 2023

  • Reviewed: 9 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    We had to be put in a different room as they'd given our room to someone else, the hotel next door was ok though, just didn't have a toilet seat

    Stayed in February 2023

  • Reviewed: 30 January 2023

    7.0
    Ok
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Fan
    • Stayed 4 nights
    • Submitted via mobile

    Toilet not working. if you do not ask for hot water in the shower you will not get it... breakfast arrives the same hour if you are up or not... no communication and no real caring...

    The room was clean

    Stayed in January 2023

  • Reviewed: 23 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Rooms were clean and nice

    Stayed in October 2022

  • Reviewed: 13 October 2022

    9.0
    We had a very pleasant few days. The owner was helpful and made us very welcome. Thank you.
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Good spacious clean accommodation. Lovely Sri Lankan breakfast. Availability of bikes Very good value

    Stayed in October 2022

  • Reviewed: 21 August 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    Not cleaned under the beds for years. Very disappointing experience. Washrooms were with bad odor initially thought of cancelling the booking considering this issue. Service is also very poor. They have disconnected the power of Air conditioner at 9.00 a.m. even though our check out time is 10.00 a.m. They have installed a TV screen in the room but it is not working. If you are staying with a family members, my advice is not to stay at this place.

    Location is very good, very close to the town. Rooms are spacious enough and balcony is also provided in one room.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable accommodation. Near the historical center. Very nice hostess. Possibility to rent bicycles and scooters. I recommend!

    Stayed in August 2025

  • Reviewed: 23 April 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Did not provide water

    It is very close to the sacred city and the clock tower. It is run by a family living in it and very lovely.

    Stayed in April 2025

  • Reviewed: 4 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    The owner is very friendly. He helped me by arranging a transfer to Sigiriya with an amazing safari. A great experience. The rooms are basic, but the location is perfect if you want to visit the ancient city. I also rented a bike at the guest house and enjoyed a delicious home cooked breakfast.

    Stayed in February 2025

  • Reviewed: 8 December 2024

    10
    Perfect!!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nice location. Helpful owners. Bike renting

    Stayed in December 2024

  • Reviewed: 17 December 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room with Fan
    • Stayed 6 nights
    • Submitted via mobile

    The worst person we have ever met in Sri Lanka. Liar and mean We called the hostel to ask if they had a shared kitchen, as we were travelling with a 3 year old child who does not tolerate spicy food, they said no but guaranteed us that we could use their personal kitchen for the child, and so we accepted Knowing that it was their private kitchen and not to invade, in 3 days we only used it once, cooking for them as a thank you He spent 3 days trying to sell us tours, safaris etc, and not getting it, on the third day he told us that he would no longer leave us the kitchen, punished, the worst thing is not that he does it to me but that he has left my son without the option of having food, and he has given absolutely the same, above with arrogance We had to leave 1 day before having paid for it, I hope he enjoys his dirty money Check also comments on Google 😉

    Stayed in December 2022

Showing 1 – 25

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