Reviews of Cinnamon Bey Beruwala 5 stars
Cinnamon Bey, Moragalla, 12070 Bentota, Sri Lanka
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewCalm environment and clean room
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThe food and atmosphere were amazing. Staff are friendly and always with a smile. Highly appreciate the calm environment and incredible food. Hopefully, we will visit Cinnamon Bey once we visit Sri Lanka.
N/A
Dear Lalinda, Greetings from Cinnamon bey - Beruwala Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you found the food and atmosphere to be amazing and that our staff's friendly service made a lasting impression. It is our pleasure to create a calm environment and offer incredible cuisine for our guests, and we are so glad you appreciated it. Your kind words serve as a great motivation for our entire team. We sincerely hope to have the pleasure of welcoming you back to Cinnamon Bey on your next visit to Sri Lanka. Yours Sincerely, Maleesha Gunarathna Manager Service - Front Office
Dear Lalinda, Greetings from Cinnamon bey - Beruwala Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you found the food and atmosphere to be amazing and that our staff's… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything about Cinnamon Bey Beruwala was to good. The buffets, facilities and availability, maintenance, cleanliness, instructions provided arrival etc. From the time we stepped in to the hotel and till the time we left was excellent. Should specially thank the chefs and the restaurant staff specially the managers were providing personalised attention all the guests. There was a huge crowd for.every buffet but, they were able to come and speak to everyone one on the feedbacks and that was excellent. Keep up the good work and I would like to encourage them for all their work.
Nothing.
Dear Lanka, Greetings from Cinnamon bey - Beruwala Thank you so much for your truly wonderful feedback! We are absolutely delighted to hear that you had such a fantastic experience from the moment you arrived. It fills us with immense pride to know that you found everything, from the buffets and facilities to the cleanliness and service, to be excellent. We are especially grateful for your kind words about the personalized attention from our chefs and restaurant managers. Your observation that they spoke to guests despite the huge crowd is the highest compliment we could receive, and it truly affirms our team's dedication. Thank you for your encouragement. We will continue to strive for this level of service. We look forward to welcoming you back to Cinnamon Bey - Beruwala again soon! Yours Sincerely, Maleesha Gunarathna Manager Service - Front Office
Dear Lanka, Greetings from Cinnamon bey - Beruwala Thank you so much for your truly wonderful feedback! We are absolutely delighted to hear that you had such a fantastic experience from the moment you arrived. It fills us with immense pr… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGood
Gym
Dear Guest, Greetings from Cinnamon Bey – Beruwala! Thank you for sharing your feedback and for taking the time to rate your experience with us. We’re pleased to see that you found great value for money and appreciated our prime location. Your positive remarks on comfort and cleanliness are also much appreciated. We’ve taken note of your ratings across other categories, including the bed comfort and gym facilities. Your insights help us understand where we can improve to better meet guest expectations in the future. It was a pleasure to have you with us, and we hope to welcome you back for an even more satisfying stay next time. Yours sincerely, Bhagya Liyanage Manager Guest Services – Front Office
Dear Guest, Greetings from Cinnamon Bey – Beruwala! Thank you for sharing your feedback and for taking the time to rate your experience with us. We’re pleased to see that you found great value for money and appreciated our prime location… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewVarieties of Veg Diet food, friendly staff, location
Property is old to be renovated
Dear Nikhil, Greetings from Cinnamon Bey - Beruwala! Thank you for taking the time to share your feedback and ratings. We’re very pleased to hear that our team’s service stood out to you. Your perfect score for staff truly means a lot to us. We also appreciate your honest ratings in other areas, including cleanliness, comfort, and WiFi. Your observations are valuable and will certainly help us as we continue to improve the overall guest experience. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Yours sincerely, Bhagya Liyanage Manager Guest Services – Front Office
Dear Nikhil, Greetings from Cinnamon Bey - Beruwala! Thank you for taking the time to share your feedback and ratings. We’re very pleased to hear that our team’s service stood out to you. Your perfect score for staff truly means a lot to … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel staff were just amazing. Always smiling and ready to help. A special mention to Nethmi who made us delicious salads. All in all it was a great experience.
Dear Neomal, Greetings from Cinnamon Bey - Beruwala! Thank you so much for your kind words and for the perfect ratings across all categories. We’re truly delighted to hear that you had such a wonderful and relaxing stay with us. Your special mention of Nethmi is greatly appreciated we’ll be sure to pass along your compliments to her for making your dining experience even more memorable with her delicious salads. It was a pleasure having you with us, and we look forward to welcoming you back for another great escape! Yours sincerely, Bhagya Liyanage Manager Guest Services – Front Office
Dear Neomal, Greetings from Cinnamon Bey - Beruwala! Thank you so much for your kind words and for the perfect ratings across all categories. We’re truly delighted to hear that you had such a wonderful and relaxing stay with us. Your spe… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery Nice Hotel with Nice view, Friendly Staff
Nothing to say
Dear Chamod, Greetings from Cinnamon Bey - Beruwala! Thank you for your kind words and for sharing such a fantastic review! We’re thrilled to hear that you found everything from the views and facilities to our friendly staff truly superb. Your perfect ratings and appreciation mean a great deal to us, and we’re so pleased we could make your stay a memorable one. We look forward to welcoming you back to Cinnamon Bey in the near future! Yours sincerely, Bhagya Liyanage Manager Guest Services – Front Office
Dear Chamod, Greetings from Cinnamon Bey - Beruwala! Thank you for your kind words and for sharing such a fantastic review! We’re thrilled to hear that you found everything from the views and facilities to our friendly staff truly superb.… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat!
Dear Guest, Greetings from Cinnamon Bey - Beruwala! Thank you so much for your wonderful feedback and the perfect scores across all categories! We’re absolutely delighted to know that you had a great experience with us from the comfort of your room to the service provided by our team. Your appreciation means a lot to all of us here at Cinnamon Bey, and we hope to welcome you back again soon for another memorable stay. Yours sincerely, Bhagya Liyanage Manager Guest Services – Front Office
Dear Guest, Greetings from Cinnamon Bey - Beruwala! Thank you so much for your wonderful feedback and the perfect scores across all categories! We’re absolutely delighted to know that you had a great experience with us from the comfort of… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe property is very clean and cozy! The pool is very nice and big. There were many guest on that day but the pool was big enough to accommodate everyone. Food was exceptionally good 😊 Buffet in then morning and night with a lot of delicious desserts, kids really enjoyed it. Hoping to go again.
There is nothing. One or two soft drinks were not included in the Buffett😂 It’s not really a matter It was small in price too. Guest will be happier😎 I would recommend the Cinamon management to include those to the buffet 😎 Everything was perfect. Worth for money 👍
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe "couldn't do enough for you" attitude of the staff. Their willingness to make our stay a wonderful experience. Room boys, reception, baggage, chefs, waiters, bar staff - everyone had the same attitude and smile!
Poor cooling ability of the bar fridge.
Dear Stephen, Greetings from Cinnamon bey - Beruwala Thank you for your valuable feedback. We are absolutely delighted to hear about the "couldn't do enough for you" attitude of our brilliant staff. It fills us with immense pride to know that every member of our team, from the room boys to the waiters, contributed to making your stay a wonderful experience with their positive attitude and warm smiles. We will certainly pass on your praise to everyone. We sincerely apologize for the inconvenience caused by the poor cooling ability of the bar fridge. This is certainly not up to our standards, and we have already shared your feedback with our maintenance team for immediate inspection and rectification. Your insights are invaluable as we strive to improve our services and facilities. We hope to have the pleasure of welcoming you back to Cinnamon Bey - Beruwala again soon, where we can ensure an even more comfortable and seamless stay for you. Yours Sincerely, Maleesha Gunarathna Manager Service - Front Office
Dear Stephen, Greetings from Cinnamon bey - Beruwala Thank you for your valuable feedback. We are absolutely delighted to hear about the "couldn't do enough for you" attitude of our brilliant staff. It fills us with immense … Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewBrilliant staff, great service
None
Dear Mangal, Greetings from Cinnamon bey - Beruwala Thank you for your fantastic feedback! We are absolutely delighted to hear that you found our staff to be brilliant and our service to be great. Your positive comments are truly appreciated by our entire team, as we continuously strive to provide exceptional hospitality. We look forward to welcoming you back to Cinnamon Bey - Beruwala again soon! Yours Sincerely, Maleesha Gunarathna Manager Service - Front Office
Dear Mangal, Greetings from Cinnamon bey - Beruwala Thank you for your fantastic feedback! We are absolutely delighted to hear that you found our staff to be brilliant and our service to be great. Your positive comments are truly apprecia… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewClean, food was nice, staff were friendly specially Buddika Bufe who went out of the way to help us.
Beach not as expected/advertised
Dear Zionia, Greetings from Cinnamon Bey – Beruwala! Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed the cleanliness of the property, the food, and the friendliness of our staff. A special thank you for recognizing Buddika from the buffet team. We will be sure to pass along your kind words to him, as he will be delighted to know he made a positive impact on your stay. We regret to hear that the beach did not meet your expectations. Please note that the beach area in front of the hotel is a public beach, and not privately owned by the hotel. While we do our best to maintain the surroundings, certain aspects are beyond our direct control. That said, we always strive to ensure a pleasant and safe environment for our guests. We hope to have the pleasure of welcoming you back again for an even more enjoyable stay. Yours sincerely, Bhagya Liyanage Manager – Guest Services
Dear Zionia, Greetings from Cinnamon Bey – Beruwala! Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed the cleanliness of the property, the food, and the friendliness of our staff. A spec… Show more
Reviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, easy check in and check out. Excellent service and great food. Location and the environment was perfect.
Some of the guests there were rather rude to the staff trying to assist them and were trying to make it uncomfortable to others around. The staff were so friendly and helpful. I felt bad for the staff.
Dear Mack, Greetings from Cinnamon Bey – Beruwala! Thank you so much for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the location, food, and overall service, and that our team made your stay seamless and welcoming. We also truly appreciate your thoughtful words regarding our staff. It means a great deal to us when guests recognize the dedication and professionalism of our team members, especially during challenging situations. Your support and understanding are deeply valued. We look forward to welcoming you back for another relaxing and enjoyable stay. Yours sincerely, Bhagya Liyanage Manager – Guest Services
Dear Mack, Greetings from Cinnamon Bey – Beruwala! Thank you so much for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the location, food, and overall service, and th… Show more