Reviews of Citrus Hikkaduwa 4 stars
400 Galle Road, 80240 Hikkaduwa, Sri Lanka
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewStaff was good
Dinner buffet is terrible and breakfast also not on standard
Dear Amal, Thank you for appreciating our staff. We’re sorry to hear that the dinner buffet and breakfast did not meet your expectations. Your feedback has been shared with our culinary team for improvement. We hope to serve you better in the future. Warm regards, Citrus Team
Dear Amal, Thank you for appreciating our staff. We’re sorry to hear that the dinner buffet and breakfast did not meet your expectations. Your feedback has been shared with our culinary team for improvement. We hope to serve you better in… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAverage
They don’t know how to treat locals,, locals paying same as foreigners to keep going your hotels specially off season,, make sure treat them well too .. I had a issue with my drivers meal too
Dear Pauluge, Thank you for your feedback. We sincerely regret to hear about your experience and apologize if you felt that the service was not equally attentive. All our guests are valued, and your comments will be addressed with the team to ensure better care in the future. We also apologize for the inconvenience regarding your driver’s meal and will review this matter to improve our service. Warm regards, Citrus Team
Dear Pauluge, Thank you for your feedback. We sincerely regret to hear about your experience and apologize if you felt that the service was not equally attentive. All our guests are valued, and your comments will be addressed with the team… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewGreat location, and the food was amazing.
The restaurant was blocking the view, and it would be better if it were renovated with AC.
Dear Wickramaarachchi, Thank you for your kind words about our location and food. We appreciate your feedback regarding the restaurant layout and facilities, and will share it with our management for consideration. We look forward to welcoming you again. Warm regards, Citrus Team
Dear Wickramaarachchi, Thank you for your kind words about our location and food. We appreciate your feedback regarding the restaurant layout and facilities, and will share it with our management for consideration. We look forward to welc… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewroom ok. breakfast was great!. lunch and dinner had less varieties. beach near the hotel was not ok to swim . other amenities like swings, sun beds pool was great.
lunch and dinner buffet and the immediate beach adjacent to the hotel
Dear Hans, Thank you for your feedback. We’re glad you enjoyed the room, breakfast, pool, and other amenities. We appreciate your comments regarding the lunch and dinner variety, as well as the beach conditions, and will share them with our team for improvement. We hope to welcome you again. Warm regards, Citrus Team
Dear Hans, Thank you for your feedback. We’re glad you enjoyed the room, breakfast, pool, and other amenities. We appreciate your comments regarding the lunch and dinner variety, as well as the beach conditions, and will share them with ou… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe buffet is perfect
The room is small and we booked a triple room and we got a double room. After informing a few times they gave only an extra bed and a towel. All other facilities were only for two.
Dear Sumudu, Thank you for your feedback and for appreciating our buffet. We sincerely apologize for the inconvenience with your room arrangement and the delay in providing the correct facilities. Your comments have been shared with our team to ensure better attention to detail in the future. Warm regards, Citrus Team
Dear Sumudu, Thank you for your feedback and for appreciating our buffet. We sincerely apologize for the inconvenience with your room arrangement and the delay in providing the correct facilities. Your comments have been shared with our te… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewPool program with the life guard,
Cleaning
Dear Indika, Thank you for your feedback. We appreciate your comments regarding the pool program with the lifeguard and cleanliness, and will share them with the team for improvement. Warm regards, Citrus Team
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStaff is very helpful
All the meals taste same in buffet. But bites and other extra meal we ordered was good Rooms are very old no good view
Dear Devinda, Thank you for your feedback and for appreciating our helpful staff. We apologize if the buffet variety did not meet your expectations and for the condition of the rooms and view. Your comments have been shared with our team for improvement. Warm regards, Citrus Team
Dear Devinda, Thank you for your feedback and for appreciating our helpful staff. We apologize if the buffet variety did not meet your expectations and for the condition of the rooms and view. Your comments have been shared with our team f… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation, food, clealinss, friendly staff (esp Malsha, Tinusha, Viraj & Ishara at the front office.. 👍)
Rooms are a bit compacted.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location was good and the restaurant staff was excellent
The reception supervisor was showing attitudes towards us . And the supervisor was telling Booking.com is horrible.he was not Care ring us
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewI liked the location, rooma rates compared to others, proximity to beach. Especially liked the smiling customer service at the reception, by Ms Ishara, being a last minute booking wasvwry accomodating and helpful gave me the right solutions
Food more vegetation options to be there
Dear Sir/Madam, Thank you for sharing your feedback. We’re glad you enjoyed the location, room rates, beach proximity, and the warm reception from Ms. Ishara. We also appreciate your note on offering more vegetarian options on the menu; this will be reviewed with our culinary team to enhance guest satisfaction.
Dear Sir/Madam, Thank you for sharing your feedback. We’re glad you enjoyed the location, room rates, beach proximity, and the warm reception from Ms. Ishara. We also appreciate your note on offering more vegetarian options on the menu;… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFood and room
No hand shower
Dear Mihiri, Thank you for your feedback and for appreciating our food and rooms. We regret the inconvenience caused by the absence of a hand shower and will take this into consideration for future improvements. Warm regards, Citrus Hotels Team
Dear Mihiri, Thank you for your feedback and for appreciating our food and rooms. We regret the inconvenience caused by the absence of a hand shower and will take this into consideration for future improvements. Warm regards, Citrus Hotel… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified review