7.4

Reviews of Citrus Waskaduwa 5 stars

427, Samanathara Road, Kuda Waskaduwa, Waskaduwa, 12580 Kalutara, Sri Lanka

  • Isuru

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    I had the absolute pleasure of staying at Citrus Waskaduwa, and from the moment I arrived, everything exceeded my expectations. The warm welcome at check-in instantly set the tone for a relaxing and memorable getaway. The location is simply stunning – right by the golden beach with breathtaking views of the Indian Ocean. I especially loved waking up to the sound of waves and enjoying the sunset from the comfort of the room balcony. The room was spacious, modern, and immaculately clean, with every comfort I could have asked for. The bed was incredibly cozy, and the bathroom was well-equipped with premium amenities. The staff truly deserve a special mention – they were friendly, attentive, and always ready to help with a genuine smile. Every interaction felt warm and personal, making me feel valued as a guest.I would like to give special recognition to the Ms Chalani Perera,the Senior Guest Relations Coordinator for making my stay truly exceptional. From the very first interaction, her professionalism, warmth, and attention to detail stood out. She tooks the time to understand my preferences, offered thoughtful recommendations, and ensured that every request was handled with genuine care. What impressed me most was her ability to combine efficiency with a personal touch – always approachable, always ready with a smile, and going above and beyond to make me feel valued as a guest. Thanks to her dedication, my stay was seamless and memorable. The food was another highlight! .The breakfast selection was particularly impressive.

    Property response:

    Dear Isuru, Thank you for your heartfelt and detailed review of your stay at Citrus Waskaduwa. We are delighted to hear that you enjoyed the stunning location, spacious and comfortable rooms, and the warm hospitality of our team. Your kind words about Ms. Chalani Perera are truly appreciated — she will be thrilled to know that her professionalism and genuine care made such a difference to your stay. Guests recognizing her efforts is the best reward for her dedication. We’re also glad that our culinary offerings, especially the breakfast, added to your experience. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another unforgettable stay. Warm regards, Citrus Team

    Dear Isuru, Thank you for your heartfelt and detailed review of your stay at Citrus Waskaduwa. We are delighted to hear that you enjoyed the stunning location, spacious and comfortable rooms, and the warm hospitality of our team. Your kin… Show more

    Citrus Waskaduwa
    2 September 2025
  • Godagedara

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review
  • Rasika

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Rasika, Thank you for your excellent feedback. We’re delighted you enjoyed your stay and look forward to welcoming you again. Warm regards, Citrus Team

    Citrus Waskaduwa
    2 September 2025
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  • Mohamed

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Weerasena

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location, staff, cleanliness , food good

    Property response:

    Dear Weerasena, Thank you for your kind words. We’re delighted you enjoyed the location, staff, cleanliness, and food at Citrus. We look forward to welcoming you again. Warm regards, Citrus Team

    Citrus Waskaduwa
    2 September 2025
  • Anonymous

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • Wasantha

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Dilan

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Mr.Dilan, Thank you for your wonderful review! We are glad you enjoyed your stay at Citrus. Hope to welcome you back soon!

    Citrus Waskaduwa
    6 August 2025
  • Priyadarshana

    Reviewed: 3 August 2025 · Stayed in June 2025

    Verified review
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  • Nilmin

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Nilmin

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Dayan

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    Perfect breakfast

    Better to give the half board and full board rates on the website

    Property response:

    Dear Mr.Dayan, Thank you for your wonderful review! We are glad you enjoyed your stay at Citrus. Hope to welcome you back soon!

    Citrus Waskaduwa
    6 August 2025
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  • Chandana

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    Great view,clean room,excellent..good service provided by madushanki she is excellent , everything is good we definitely come back

    Property response:

    Dear Mr.Chandana, Thank you for your wonderful review! We are glad you enjoyed your stay at Citrus. Hope to welcome you back soon!

    Citrus Waskaduwa
    6 August 2025
  • 7.0 Good
    Irshard

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    The dinner buffet could be improved as options were very limited. Specially for Kids choices. Have been here before and I see the standards have dropped.

    Property response:

    Dear Mr.Ishard, We are truly sorry to hear that your experience at Citrus did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We appreciate your feedback and hope you'll give us another chance to serve you better in the future.

    Dear Mr.Ishard, We are truly sorry to hear that your experience at Citrus did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We appreciate your feedback and hope you'll give us another ch… Show more

    Citrus Waskaduwa
    6 August 2025
  • Anonymous

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    The bed had two mattresses together it was uncomfortable.

    Property response:

    Dear Sir, We are truly sorry to hear that your experience at Citrus did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We appreciate your feedback and hope you'll give us another chance to serve you better in the future.

    Dear Sir, We are truly sorry to hear that your experience at Citrus did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We appreciate your feedback and hope you'll give us another chance t… Show more

    Citrus Waskaduwa
    6 August 2025
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  • Mevan

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Chim

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    Dear Mrs/Ms.Chim, Thank you for your wonderful review! We are glad you enjoyed your stay at Citrus. Hope to welcome you back soon!

    Citrus Waskaduwa
    6 August 2025
  • Anonymous

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    The room was clean and tidy and the view was great. Many thanks to all the staff - especially Thanuja for her professional approach, excellent service and cheerful attitude. Breakfast was good, with reasonable options. Would definitely recommend Citrus Waskaduwa.

    Property response:

    Dear Sir/Madam, Thank you for your wonderful review! We're glad you enjoyed your stay at Citrus. Hope to welcome you back soon!

    Citrus Waskaduwa
    5 August 2025
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  • Mana

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    I would like to express my sincere thanks and appreciation to the management and staff of Citrus Waskaduwa for the wonderful stay my family and I had. Everything exceeded our expectations — from the cleanliness to the quality of service and the warm hospitality. A special thanks goes to Ms. Chalani, who was extremely professional, kind, and attentive. Her efforts made a big difference in making our stay smooth and comfortable. Thank you for this memorable experience. We look forward to visiting again soon.

    Everything's was perfect

    Property response:

    Dear Mana, Thank you for your wonderful review. We're glad to hear your stay at Citrus exceeded expectations. Your kind words about Ms. Chalani are truly appreciated and have been shared with her. We look forward to welcoming you and your family again soon.

    Dear Mana, Thank you for your wonderful review. We're glad to hear your stay at Citrus exceeded expectations. Your kind words about Ms. Chalani are truly appreciated and have been shared with her. We look forward to welcoming you and … Show more

    Citrus Waskaduwa
    5 August 2025
  • Mana

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    I would like to express my sincere thanks and appreciation to the management and staff of Citrus Waskaduwa for the wonderful stay my family and I had. Everything exceeded our expectations — from the cleanliness to the quality of service and the warm hospitality. A special thanks goes to Ms. Chalani, who was extremely professional, kind, and attentive. Her efforts made a big difference in making our stay smooth and comfortable. Thank you for this memorable experience. We look forward to visiting again soon.

    Everything was perfect.

    Property response:

    Dear Mana, Thank you for your wonderful review. We're glad to hear your stay at Citrus exceeded expectations. Your kind words about Ms. Chalani are truly appreciated and have been shared with her. We look forward to welcoming you and your family again soon.

    Dear Mana, Thank you for your wonderful review. We're glad to hear your stay at Citrus exceeded expectations. Your kind words about Ms. Chalani are truly appreciated and have been shared with her. We look forward to welcoming you and … Show more

    Citrus Waskaduwa
    5 August 2025
  • Methayas

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    There was a nice ocean view and a polite staff member called miss Chalani was very friendly towards us and we were very impressed with the state of the hotel. The location was very hood, and it was a exceptional value for money.

    Almost everything was perfect, but i think that the windows could be a bit cleaner for a clearer view.

    Property response:

    Dear Methayas, Thank you for your kind words and special mention of Ms. Chalani. We’re glad you enjoyed the view, location, and overall experience at Citrus Waskaduwa. We appreciate your feedback on the windows and will look into it. Hope to see you again soon!

    Dear Methayas, Thank you for your kind words and special mention of Ms. Chalani. We’re glad you enjoyed the view, location, and overall experience at Citrus Waskaduwa. We appreciate your feedback on the windows and will look into it. Hope… Show more

    Citrus Waskaduwa
    5 August 2025
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  • Alejandra

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Seneviratne

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Food was tasty. Staff were very cooperative

    The spred and the varieties of food was lesser. More dishes, specially sea-food dishes , and assortments like Naan, hoppers, parata etc.. should have been added to the dinner and the breakfast. Selections were poor

    Property response:

    Dear Seneviratne, Thank you for your feedback and compliments on our staff and food taste. We appreciate your suggestions regarding more variety, especially seafood and local dishes, and will share them with our culinary team to improve. We hope to welcome you again.

    Dear Seneviratne, Thank you for your feedback and compliments on our staff and food taste. We appreciate your suggestions regarding more variety, especially seafood and local dishes, and will share them with our culinary team to improve. … Show more

    Citrus Waskaduwa
    5 August 2025
  • Jeevaka

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Room,Breakfast

    Property response:

    Dear Mr.Jeevaka, Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed your stay with us, particularly the breakfast offerings. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!

    Dear Mr.Jeevaka, Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed your stay with us, particularly the breakfast offerings. Your satisfaction is our top priority, and we look forward to welcomi… Show more

    Citrus Waskaduwa
    21 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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