Reviews of Ella Inn Hotel
Police station road,, 90090 Ella, Sri Lanka
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewHospitality is good. This place has elegant furniture. The area of the hotel is the major positive point.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewThe location, room, and breakfast were all outstanding. Being just off the main street, the hotel offers a short walk to the high street, making it very convenient. The room was recently refurbished, spacious, and comfortable. Breakfast was delicious, and the staff were accommodating when we asked for a bit more, which was a pleasant surprise. Additionally, a new supermarket had just opened across the road, which will be very useful for future stays — we happened to leave on the day it opened.
The only downside was the ongoing building maintenance during our stay. It caused some noise and clutter, which was a bit disruptive. However, aside from that minor inconvenience, the overall experience was excellent, and the hotel offered great value for money in a fantastic location.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewConvenient location (just footsteps away from the town with a Cargills Food City just next door) Neatly arranged rooms, clean and cozy (comfy beds, great ambience and good lighting) Ella’s hospitality is evident in the service provided by Ella Inn Hotel (from the owner that always greets you with a smile to the humble, friendly, knowledgeable and helpful crew) That being said, Michael is the highlight of this place (he’s quick, readily available, and is always there to lend a helping hand no matter what it is)
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe access to restaurants. Night life.
Didn't have a TV. Which should be a standard for the price point
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLimited breakfast options Room was small Location of property was good
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThis is a beautiful small hotel just a few minutes walk from the busy main road in Ella. VERY QUIET. ABOUT 10 minutes walk up a hill from the train station.nicely decorated , helpful and welcoming staff.Great breakfast, well-priced.HIGHLY RECOMMEND. BE SURE to visit 98 acres resort for lovely mountain views and meal on the terrace.
Nothing highly recommend
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location of Ella Inn is great, around the corner of the Main Street.
Power was off the next day.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast and close to centre
Only cash payments
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewElla inn is nicely situated in the center of Ella and in walking distance from the railway station. The rooms are very nice, comfortable and modern.
Some points to consider. The sheets were not entirely clean and were replaced. During breakfast glasses and other items were not clean and were replaced. We feel that the staff is not focused on monitoring these things. Also scrambled egg during breakfast was cold. In general , some process improvement seems to be necessary. Also with some staff members English communication is rather difficult although that can be trained. The general manager offered (without requesting) a reasonable discount for us indicating a good reflection and self awareness.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLovely stay in Ella, the hotel is conveniently located in the town, making it easy to explore the Ella. Clean room, friendly staff, and beautiful surroundings.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation
They did not provide any towels until we inquired. Still they gave the towels only after 6pm. There was a power outage and they did not have backup power. The room did not have chairs and they said no chairs are included.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location, only a short walk to the Main Street. Staff were friendly and responsive.
Opened the cupboard and there were dirty used towels, probably from the previous guest, which was not very nice to come into.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe property was neat and clean, and all.basoc facilities were given, the location of the hotel was very convenient
No issues as such considering it's a basic property
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent.
There was an obvious sewerage smell from the bathroom. Off putting. More a back packing place than hotel.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewComfortable, built in electric converters.
Our room had full wall glass windows (located on the bottom floor). We had to have curtains closed the whole time for privacy.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewEverything was great. The stuff was very friendly and helpfull Michael and the other guys. The room was new very big and spacious. The balcony was big with comfortable chairs and table. Hot water 24/h wifi was great and the breakfast was awesome. One the best in Sri Lanka with fresh products. Free bottles of water in the room
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewGood place
Cleaning good