Reviews of Glenfall Guest
Glen Fall Rd 21/1, 22200 Nuwara Eliya, Sri Lanka

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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewExcept the location, there is nothing which I liked in this Guest House.
No Wi-Fi (especially tourist needed), old property, smelly bathroom, moisture content inside the room was very high (don't know the reason). Our clothes, tissue paper or any paper was damp when we woke up in the morning. Host was not available when needed. Room got ready just before our check in when we reached the property and host STRICTLY DENIED early check in.
thanks
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in December 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewThe bedroom was clean and the shower was very hot. The hosts were very lovely and allowed us to stay an extra night. It was only s short walk to everything in town.
The bathroom wasn’t entirely clean and I think there may have been a bit of a problem with the plumbing. We did have quite a few frogs that appeared in the bathroom, but I think that added to the rustic charm.
thanks for your comment
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewGreat location, walking distance to the bus stand and major attractions within the city. Hot shower was indeed hot and not lukewarm unlike other places, but the geyser runs out of it pretty quickly.
The room was cold and not cosy, but passable for a really short stay like ours, 2 nights.
thank you
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewThe owner was very kind and supportive. She ensured that we were well looked after. Clean house and bed linen and towels were very clean. Hot water is provided throughout the day. Very close to the city. Safe neighbourhood.
Everything is worth the price.
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Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewthank you for your comment and response
Reviewed: 8 October 2024 · Stayed in September 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewCalm environment with nice owners who were very friendly and helpful. We even got to stay extra time than the check out time to complete some of my office work.
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Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewGood staff
Nothing
Reviewed: 21 March 2024 · Stayed in March 2024
Verified reviewReviewed: 8 March 2024 · Stayed in March 2024
Verified reviewReviewed: 25 February 2024 · Stayed in February 2024
Verified reviewAll good :)) Very nice surroundings :))
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Reviewed: 25 February 2024 · Stayed in February 2024
Verified reviewVery friendly host. Flexible check in :))
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Reviewed: 5 February 2024 · Stayed in February 2024
Verified reviewReviewed: 31 January 2024 · Stayed in January 2024
Verified reviewvery nice location
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Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewReviewed: 26 January 2024 · Stayed in January 2024
Verified reviewGood location
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Reviewed: 22 January 2024 · Stayed in January 2024
Verified reviewI like the room arrangements and nature surrounding.
Nothing
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Reviewed: 26 December 2023 · Stayed in December 2023
Verified reviewIdeal location. Close proximity to the centre. Excellent hospitality. Very homely stay. Looked after us very well. Very quiet. No disturbances at all. Owners were very kind and down to earth. We will visit them again if we go to Nuwaraeliya. There is room for improvement too.
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