Reviews of Heritance Ayurveda - All Meals and Treatments 5 stars
Heritance Ayurveda Mahagedara, 12070 Bentota, Sri Lanka
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Reviewed: 3 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewStaff, treatments and the food
Rooms are in need of a refurbishment. Bathroom was not in good condition
Dear Mr. David, Greetings from Heritance Ayurveda! Thank you very much for your review and we are glad that you had enjoyed your stay with us. We value very much the comments from our clients. Your experience in our resort and what you feel about it is very important for us to serve you better. Thank you once again, for sharing this information with us and assisting us to upgrade our services. Since we have taken measures to do our utmost to address these areas pointed out by you, we hope that you will visit us in the future to be a witness these improvements which are a result of your suggestions and comments. We look forward to seeing you again in our resort someday. Management - Heritance Ayurveda
Dear Mr. David, Greetings from Heritance Ayurveda! Thank you very much for your review and we are glad that you had enjoyed your stay with us. We value very much the comments from our clients. Your experience in our resort and what you fee… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified review- Heritance Ayurveda is a beautiful accommodation. - Food is very extensive. - Rooms are clean. - Treatments are very good and varied. Staff is very friendly. Everybody gives you personal attention. The doctor, the treatment team, people from the catering, everybody treats you like you are the only guest.
Introduction could be a little better. It takes some time to find out how everything is working.
Dear Mr. Ronnie, Greetings from Heritance Ayurveda! It is indeed very happy to know you have enjoyed our hospitality and treatments. Thank you for selecting Heritance Ayurveda and most certainly would love to see you back and your feedback which will help us to further improve. Wishing you a happy and healthy time. Management - Heritance Ayurveda.
Dear Mr. Ronnie, Greetings from Heritance Ayurveda! It is indeed very happy to know you have enjoyed our hospitality and treatments. Thank you for selecting Heritance Ayurveda and most certainly would love to see you back and your feedback… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewStandard room was fairly basic
Amazing treatments and location
Dear Ms. Susan , Greeting from Heritance Ayurveda! We appreciate your kind words regarding our services and facilities. We appreciate you choosing Heritance Ayurveda for your pleasant stay. We are excited to see you again soon. Management-Heritance Ayurveda.
Dear Ms. Susan , Greeting from Heritance Ayurveda! We appreciate your kind words regarding our services and facilities. We appreciate you choosing Heritance Ayurveda for your pleasant stay. We are excited to see you again soon. Management-… Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThe location is great directly in the beach. As it’s an Ayurveda hotel the atmosphere is very calm and relaxing. The Ayurveda treatments were plenty and of good quality. Even on a short stay (we stayed 4 nights) we received 2 doctor consultations, medicine and at least 4 treatments /day. The variety of food was also good. Overall we had a lovely stay.
The Ayurvedic center needs a refurbishment as is really run down. The mattress in the room was very hard.
Dear Ms. Julia, Greeting from Heritance Ayurveda! Knowing that you enjoyed our hospitality and treatments makes us very happy. We appreciate your feedback, which enables us to get better. With some new upgrades, we are looking forward to having you back and give you an opportunity to experience the facilities once more. Hope you have a happy and healthy life. Management – Heritance Ayurveda
Dear Ms. Julia, Greeting from Heritance Ayurveda! Knowing that you enjoyed our hospitality and treatments makes us very happy. We appreciate your feedback, which enables us to get better. With some new upgrades, we are looking forward to ha… Show more
Reviewed: 14 January 2024 · Stayed in January 2024
Verified reviewReviewed: 28 December 2023 · Stayed in December 2023
Verified reviewThe staff was very friendly and prompt. Treatments were excellent.
Dear Guest, Greetings from Heritance Ayurveda! It is indeed a pleasure to know you enjoyed our hospitality and that you had a relaxing weeks with us. We are looking forward to welcoming you back with another relaxing experience. Management - Heritance Ayurveda
Dear Guest, Greetings from Heritance Ayurveda! It is indeed a pleasure to know you enjoyed our hospitality and that you had a relaxing weeks with us. We are looking forward to welcoming you back with another relaxing experience. Management … Show more
Reviewed: 26 November 2023 · Stayed in November 2023
Verified reviewGreat location by the beach, great Ayurvedic food and some good treatments. The best about this resort was the food. Great chef and kitchen staff. The front office manager helped us in fixing the safe and meeting all our requests. The doctors were very good but the center staff need to be more organized
There were some mix ups in schedules due to poor coordination. The resort looks super fancy, with nice rooms and a big balcony. The place looked posh, but the service was a total letdown. We call the reception multiple times for help, they respond nicely but no one shows up, I.e. we reported that someone took our umbrella from the Ayuerveda center and asked for another 2 for my cousin and I. They said it’s a “procedure” not to give us 2 so we said ok. We waited for 2 days, called 4 times and never saw an umbrella. My cousin forgot the key inside the room. She walked 4 times to the reception and back to remind them she is waiting. Nobody showed up until I came and opened for her myself. We requested an iron twice and it didn’t come until I myself spoke to housekeeper who was outside. We requested a buggy that never came and we walked with heavy bags complained to the receptionist, who only shrugged her shoulders instead of offering help. I suggest to the management of this resort to train their staff and not only managers to offer a service that meets the promise of luxury. Else it is not.
Dear Zina We are happy to understand you enjoyed your stay with us despite of the few incidents occurred. Reading in your comments, we did a thorough inquiry as to what has happened with the umbrellas and the extra room key. First, please accept our sincere apologies. It has been a miscommunication and we will make sure situations like this will not repeat at Heritance Ayurveda. The management has already set principals for same. We are happy you have taken beautiful memories back home from Heritance Ayurveda and wish to seeing you back. Wishing you a happy and a healthy time. Management - Heritance Ayurveda
Dear Zina We are happy to understand you enjoyed your stay with us despite of the few incidents occurred. Reading in your comments, we did a thorough inquiry as to what has happened with the umbrellas and the extra room key. First, please… Show more
Reviewed: 7 January 2023 · Stayed in January 2023
Verified reviewThis Geoffrey Bawa designed property is simply stunning. With frangipani trees and good-sized rooms, one feels instantly relaxed. Staff are friendly and competent. Food is delicious. Great sunset views from the beach.
What would have made my review a 10 on 10: If more information about the ayurveda was forthcoming from the hotel before our stay. As most of the guests are repeat visitors, I guess they don't realise how much more first-time visitors would like to know.
Reviewed: 24 December 2022 · Stayed in December 2022
Verified reviewthe location on the beach , treatments , great food
touts out the front and lack of direction by management about the tipping system