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  5. Reviews of Serendipity Lake Artistic Bungalow by Heidis Home

Reviews of Serendipity Lake Artistic Bungalow by Heidis Home

12A, Badulla Road ,Lake Gregory Magasthota, 22200 Nuwara Eliya, Sri Lanka

#21 of 163 B&Bs and Inns in Nuwara Eliya

Guests' Choice

Review score

Based on 334 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Solo traveller
    • Superior Single Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Really, the most wonderful place!

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Couple
    • King Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Thank you Heidi's for hospitality Nice experience cozy room nice location feel like you are in family home

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hospitality given by Heidi, was incredible. Her home is a unique and wonderful delight. The decorative painting in every room, was like visiting a wonderland

    Stayed in July 2025

  • Reviewed: 1 June 2025

    9.0
    Enjoyed my short stay and would stay at this quirky place again 😀.
    • Leisure trip
    • Solo traveller
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    Liked the atmosphere of the room and the small hotel overall. Super friendly owner and nice staff, and the breakfast was very good.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    9.0
    Quirky mountain stay
    • Leisure trip
    • People with friends
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    It’s up in mountains so it was quite cold. The room is equipped with a fireplace but they give just a little wood, not enough to warm up the space. However, we had a warm and thick duvet so it wasn’t too uncomfortable

    It is a quirky property with new age vibes. Our room wasn’t very big but well equipped and perfect for a one night stay. We had to leave early in the morning but they were super nice and provided us with breakfast to go. They were also useful in giving us indications for dinner, walking distance. Unfortunately it was raining during our stay so we couldn’t really appreciate the location. It’s a bit out of town so very quiet.

    Stayed in May 2025

  • Reviewed: 1 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was super kind and helpful, the room was very nice and cosy and the homemade breakfast was very good.

    Stayed in May 2025

  • Reviewed: 25 April 2025

    10
    Lovely hotel and great location
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Gorgeous unique little hotel that had a lovely relaxing atmosphere. Our room had a small lounge attached with a log burner which was great in the evening when the temperature dropped. It was possible to walk down to the lake area and then to the town and easy to get a tuk tuk back. There was a great restaurant just a few minutes walk from the hotel Taste of India, lovely food and great value. Heidi and staff could not have done more to make our stay perfect. We had a picnic breakfast for our trip to Horton Plains and on the last morning we had an early start but Heidi arranged for us to have breakfast a little early. A generous delicious breakfast. We would have loved to stay longer but will hopefully return. Our stay was part of a two week trip to very different parts of Sri Lanka. We would definitely not have wanted to miss Nurwara Eliya, or Serendipity! A gem

    Stayed in March 2025

  • Reviewed: 25 April 2025

    8.0
    Unique and quirky - it is great!!
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    The hot water pressure was very low.

    The hosts were incredibly friendly and helpful. The breakfasts were catered to our requests and also very tasty. The doona/duvet was very warm which we loved as it was chilly at night.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    10
    Peaceful, quirky, beautiful 😍
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    OMG. What a beautiful quirky peaceful place. We loved every minute of our stay. Heidi and her niece were two of the most beautiful people we have met here in Sri Lanka and the breakfast they provided was divine. We will be back for sure. 🥰

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    A calming and beautiful place to stay
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night

    It is located a little way out of town so you will need a tuk tuk or taxi.

    What an amazing place! There is a special feel to Heidi's Home and we felt relaxed and comfortable the moment we stepped inside. The rooms are beautiful with Heidi's painted creations and twinkling lights welcome you in from the entrance. Heidi gave us lots of good advice of things to see and guidance to taxi and tuk tuck costs which we appreciated. Heidi even packed us a breakfast box each as we had an early train to catch the next morning.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    10
    Perfect!
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 3 nights
    • Submitted via mobile

    An absolutely lovely stay at the bungalow! We arrived and were immediately upgraded to the fabulous honeymoon suite! A beautifully decorated property run by a fabulous lady and her niece. Both were so welcoming and made sure our stay was perfect! Breakfast was incredible also!

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Flowery paradise in Nuwara Eliya
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Serendipity Heidi's Home is totally unique, I have never seen an artistic interior quite like it. Heidi has painted all the walls with colorful flowers and butterflies, peacock feathers and dream catchers, it's really beautiful. The kingsize bed might have been one of the most comfortable beds on the planet. The suite we had felt like a cozy home. Only one or two things weren't perfect. The wood burner chimney had a crack in it so when we lit the stove the smoke got into the room. And the shower has an electric heater with little volume and pressure. Otherwise a real gem and a must see.

    Stayed in April 2025

  • Reviewed: 25 March 2025

    10
    An absolute hidden gem, so glad we found it!
    • Leisure trip
    • People with friends
    • King Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing! It was perfect in every way!

    Where do we start? The whole experience staying here was just perfect! From the wonderful warm greeting from Heidi and her niece to the amazingly decorated property. It’s unique and fabulous, beautifully designed and painted by Heidi herself. The rooms are very comfortable and clean and just an absolute pleasure to stay in. If we ever come back, we will definitely be back here. Heidi also gave some really helpful recommendations for places to see and go to for food. Breakfast was also great! If we could pick this place up and bring it back to the UK, we would!

    Stayed in March 2025

  • Reviewed: 19 March 2025

    9.0
    Beautiful place in a nice area of Nuwara Eliya
    • Leisure trip
    • Family with young children
    • Double Room with Patio
    • Stayed 1 night

    Beautifully decorated room, very friendly welcome and Heidi provided a packed breakfast as we were leaving early in the morning.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    -

    Beautiful, clean, comfortable and cozy, wonderful hosts! We were lit a stove on a cold night! I recommend fried rice at the restaurant! Thank you very much!

    Stayed in March 2025

  • Reviewed: 15 March 2025

    10
    Beautiful home overlooking lake
    • Leisure trip
    • Family with young children
    • King Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Although initially hard to find , heidi’s house was amazing ! So much love and thought has gone into decoration , would have loved to stay longer

    Stayed in March 2025

  • Reviewed: 13 March 2025

    9.0
    A touch of art
    • Leisure trip
    • Group
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    A beautifully decorated restored old cottage managed by a nice helpful lady

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    Quirky stay in a beautiful home with friendly and welcoming host!you won’t be disappointed!
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    Nothing, I’d totally recommend Heidi’s home! Very unique and quirky!

    Heidi’s home was beautiful, amazing artistic interiors. Heidi was very warm and friendly. Beds were super comfty. Location was lovely, right next to Gregory lake. Lovely walk along lake into Nuwariya Eliya. Breakfast was delicious, though would have liked sone more fruit options.

    Stayed in February 2025

  • Reviewed: 10 March 2025

    10
    Perfection
    • Leisure trip
    • People with friends
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was incredible

    The property was excellent and the host could not have been more helpful

    Stayed in January 2025

  • Reviewed: 10 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful home, welcoming owner.

    Stayed in March 2025

  • Reviewed: 9 March 2025

    8.0
    Lovely host and great location near lake.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Very clean and really nice host who packed us breakfast for the Ella train!

    Stayed in March 2025

  • Reviewed: 1 March 2025

    10
    A unique place, probably the most interesting place to sleep in Sri Lanka
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 1 night

    It felt like sleeping in Vincent Van Gogh's room in Arle with a psychedelic twist unique. managed by very nice people that created this very nice place

    Stayed in February 2025

  • Reviewed: 24 February 2025

    10
    Had a very short stay but Heidi went above and beyond to make it as good as possible. We had an early train and she got
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    Nothing!!

    Beautifully decorated, such a cute little terraces, really comfy bed and big lovely duvet.

    Stayed in February 2025

  • Reviewed: 20 February 2025

    9.0
    AMAZING
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Lots of hidden gems in this friendly, beautiful, quirky indoor-outdoor extravaganza. Heidi and her niece make you feel like family, so welcoming and accommodating! One of the nicest hotels we have EVER stayed in!

    Stayed in February 2025

Showing 1 – 25

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