Reviews of ICE Mirissa
18 Colombo - Galle - Hambantota - Wellawaya Rd, 81740 Mirissa, Sri Lanka
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewLovely place, the staff was so friendly and helpful. Thank you so much for everything 🙏💕
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe room is big and clean, we saw peacock in the morning on the terrace.
The hotels name on google map is not ICE, so if took a long time for the diver to find the location. During this time, the phone call was not answered by the staff.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewLoved everything about this property - its location is great just far enough away for peace and quiet! The rooms are so spacious and very comfortable! We extended our stay to 5 nights as loved it here so much - the breakfast is also fabulous and the hosts are so so lovely
Nothing
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewvery friendly helpfull staff, great breakfasts, spacey room, close to supermarket, monkeys front of the balcony. there is a " sectet beach" not far, we saw see turtles from the end of the street
bed could be more comfy, kithen more equipped
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewgreat room, very spacious and with A/C near the coconut hill
customer service needs improvement
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewGood location and rooms for a few nights unfortunately the customer service was bad.
Unfortunately the customer service and breakfast service time was bad. Breakfast took a long long time to be served with only 2 of us being served within 1 hour. Upon checking out no one was around, we hopped into our pre booked transport for a long day of travel. I then received threatening whatapp messages from one of the staff members, threatening to call the police and inform airport security. Unfortunately our payment wasn't settled (we thought it had been sorted) I was apologetic and said we would sort payment straight away. This prompted the threat of police, this really left a bad feeling as there was no chance we would not have paid, being spoke to like that for an honest mistake was not a nice experience. I believe some improvements to processes need to be made at this hotel. Staff need to be more visable/have a reception area or get people to pay on arrive to avoid this from happening. I understand we should have also double checked but this kind of reaction was not nice.
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and enhance our offerings. We look forward to the pleasure of hosting you again in the future. If there's anything specific you'd like to discuss or if you have further comments, please feel free to reach out. Once again, thank you for choosing us
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and en… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThis place was fantastic. The people working there were kind, and efficient. The rooms were as advertised (deluxe double room highly recommended for space). Breakfast was good. Overall a perfect place for your Mirissa stay.
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and enhance our offerings. We look forward to the pleasure of hosting you again in the future. If there's anything specific you'd like to discuss or if you have further comments, please feel free to reach out. Once again, thank you for choosing us
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and en… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewIt was good value
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and enhance our offerings. We look forward to the pleasure of hosting you again in the future. If there's anything specific you'd like to discuss or if you have further comments, please feel free to reach out. Once again, thank you for choosing us
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and en… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewGood staff, delicious breakfasts. We liked everything
The ants were a little stressed
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and enhance our offerings. We look forward to the pleasure of hosting you again in the future. If there's anything specific you'd like to discuss or if you have further comments, please feel free to reach out. Once again, thank you for choosing us
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and en… Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewThank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and enhance our offerings. We look forward to the pleasure of hosting you again in the future. If there's anything specific you'd like to discuss or if you have further comments, please feel free to reach out. Once again, thank you for choosing us
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and en… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewBreakfast was great! It’s so close to turtle bay and the room was clean and comfortable.
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and enhance our offerings. We look forward to the pleasure of hosting you again in the future. If there's anything specific you'd like to discuss or if you have further comments, please feel free to reach out. Once again, thank you for choosing us
Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your valuable insights, We also appreciate any constructive criticism you may have provided, as it helps us identify areas for improvement and en… Show more