The location was perfect. The room cleaned and the staff polite

Stayed in August 2025

Location was excellent. very close to the jaffna town proper. yet it was nicely tucked away to be very quiet

Stayed in August 2025

Nothing really

The room was clean and cozy. The staff at the reception was super helpful. Also, I had to do some remote work and the WiFi was reliable and I could work comfortably.

Stayed in April 2025

The front desk manager was amazing to work with. He helped me in many ways than one can expect. He helped me with pick me set up, laundry etc. he was also very open changing my travel dates when my plans changed.

Stayed in January 2025

Good place to stay especially at close proximity to the Teaching Hospital Jaffna.

Stayed in January 2025

Nil

Very comfortable. Value for money.

Stayed in December 2024

Nothing! It was a great place to stay.

The bed was probably the most comfortable one I have ever slept in! The hotel is in a great central location and the manager was incredibly helpful and informative.

Stayed in October 2024

An elevator was not available but is being constructed at the moment.

Good value for the price you pay. Staff were very helpful and friendly. This property is situated in an excellent location in Jaffna and it is recommended for travelers.

Stayed in September 2024

No Lift No restaurant No toiletries

Excellent

Stayed in September 2024

24/7 front desk Security staff Clean and comfortable room Friendly staff location within the heart of Jaffna town

Stayed in August 2024

Good location and very cooperative staff

Stayed in May 2024

From the main road to the hotel you have to walk 100m or so down a quiet street with no other foot traffic. It's a very short distance though. No window to outside but there was a window to the lounge area so it didn't feel claustrophobic at all. There was also a huge window in the shared area that let a lot of natural light in

Good location in town but down a quiet steet so no noise issues. Close to some good places to eat (go to the Malayan Cafe) and the bus terminal. A bit of a long walk but still walkable to the fort. Along the way you'll pass through some markets and the public library which is a beautiful old building. Staff were friendly and there was security outside. There was a shared lounge area between a couple other rooms where you could make a tea and sit down. Air con was crispy cold and there was a fan too. Very clean. Comfortable beds.

Stayed in March 2024

Bathroom was not cleaned properly. Bathroom walls, mirror and manhole

Calm and quiet place, easy access, friendly staff

Stayed in February 2024

Much appreciated the Cleanliness , SAFETY and assistance provided by the staff . For a budget B&B it was excellent !!

Stayed in January 2024

N/A

We had a great stay at this hotel. The location is perfect just a short walk to the town center, yet surprisingly quiet and peaceful. It offers the best of both worlds: convenience and tranquility. The staff were excellent and extremely helpful, always ready to assist with a smile. Their warm hospitality really stood out and made the stay even more enjoyable. In terms of value for money, it’s outstanding. The experience was honestly better than many of the top rated hotels in town, both in comfort and service. Would definitely recommend and return!

Stayed in August 2025

One bathroom shower didn't work.

Usually, it's really hard to find a good place to stay in Jaffna, Either it's cheap and has some shortcomings or it has to be a 5-star hotel. But Jaffna Inn is in a perfect location. You are in walking distance from everything you need. And it's relatively cheaper. The staff was friendly & helpful, It was clean & comfortable. It had everything I was looking for.

Stayed in September 2024

Cleanliness

Clean, friendly staff , helpful

Stayed in September 2024

Hair dryer was not equipped. Bath towel was partially yellowed.

Good location

Stayed in September 2024

Everything was great. A very nice hotel.

Stayed in August 2024

Nothing is good in this property

Very bad, rooms were allocated in 3rd and 4th floors and elderly couples to climb the stairs . This is a sample of one

Stayed in September 2024

Beautiful hotel, very close to all tourisme places. Very clean. The staff is always available 24/7 and smiling. Good communication. Very good expérience. Lift is in construction , so it will a good plus.

Stayed in August 2024

Coffee as well as tea by the kettle would be nice

It is a nice and quiet modern hotel with good facilities. The room was clean and tidy, with a comfortable bed and pillows. There is a fridge in the room and and tea making facilities in the lounge area outside the room. We were given two small bottles of water on arrival. The shower works well with good hot water, once you get it adjusted properly. There is a shower screen too, but like all bathrooms in Sri Lanka the bathroom floor still gets wet. The air conditioner works well and the room also has a large ceiling fan. The hotel is well located just 1.6 kilometers from Jaffna Fort and about a kilometre from the rooftop bar at the Jaffna Jetwing Hotel. Breakfast was not included but is available, we did not have breakfast at the hotel. All in all a good place to stay.

Stayed in March 2024

no more

Very clean and good staff 👌 👍 friendly hospitality management

Stayed in October 2023

very new

location

Stayed in May 2023