Reviews of Jetwing Lighthouse, A Luxury Reserve 5 stars
Dadella, Galle, 80000 Galle, Sri Lanka
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWonderful setting on the coast, very comfortable suite and bathroom and balcony with wonderful views, friendly staff, nice pool, tasty food, beautiful hotel in general
The check-in and check-out were not really that professional. We had booked a room for two adults and a 12 year old child. However, when we checked in, we were told that we had to pay USD 50 extra per night for the child as she is a above 11 years old. Whereas that may be the policy of the Jetwing Lighthouse, this is of course not correct when we booked indicating the correct age of the child (at the time of arrival). However, a pleasant supervisor was called, and she confirmed we only had to pay for the extra bed we requested (USD 15 per night). At check out, the 15 % discount on food and drink that we were promised via Booking.com had not been calculated. So we also had to say that. Luckily, we had the same pleasant supervisor who gave us the discount. Not on alcohol - not an issue for us as we had hardly had any but it could be for other guests so maybe the hotel should specify better on Booking.com. When we arrived, we didn’t get any drink (we got drinks on arrival every other place, no matter how simple). When I asked later, I was told it was an error and some were brought to our room. Shortly after booking, we asked via Booking.com’s messaging system for an extra bed. We never got an answer. Also not so professional.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewStaff ***** Food ***** Location **** Rooms ***** we had themed suite..plenty ofvroom for 4
Slippery floors in hallways
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe smiling and hospitable staff. Nice food , clean rooms. Garden and the sea.
The difficult to open water bottle.😅
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you appreciated our hospitable staff, the quality of the food, the cleanliness of the rooms, and the beauty of the garden and sea. Your kind words truly mean a lot to us. We also appreciate your comment regarding the water bottle. While a small detail, we understand how these things can make a difference, and we will look into it. We hope to have the pleasure of welcoming you back in the future. Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you appreciated our hospitable staff, the quality of the food, the cleanliness of the rooms, and the beauty of the garden and sea. Your kind words truly mean a … Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel. Just a wonderful experience.
Dear Guest, Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience and enjoyed the hotel. We hope to welcome you back again soon! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience and enjoyed the hotel. We hope to welcome you back again soon! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewSuperb location overlooking the sea. Food was excellent.
Didn’t like the cat roaming around in outdoor dining area.
Dear Guest, Thank you for your lovely feedback about our location and cuisine; we're glad you enjoyed both. We’re sorry to hear the presence of a cat in the outdoor dining area affected your experience. While some guests appreciate the local animals, we understand it’s not for everyone and will take steps to manage this more carefully. We hope to welcome you back soon! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for your lovely feedback about our location and cuisine; we're glad you enjoyed both. We’re sorry to hear the presence of a cat in the outdoor dining area affected your experience. While some guests appreciate the… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThis hotel stands out for its architectural elegance and thoughtful design. The welcome with king coconut water was a refreshing touch after arrival. The rooms are spacious, well-furnished, and equipped with excellent amenities. Its commitment to sustainability is impressive—arguably one of the best I've seen. I stayed in a sea view room, which was fantastic. It was just after the full moon—clouds moved across the sky, occasionally letting moonlight shine through. The atmosphere was serene, and I deeply enjoyed the solitude. There are two swimming pools: one ideal for families, and another 25-meter lap pool that I especially appreciated—something I’ve rarely seen in hotels. Swimming there while listening to the crashing waves and watching them break into white foam was a unique experience. The staff were warm and professional. Dinner and breakfast were both sumptuous and very well arranged, offering a wide variety. Overall, this was a memorable stay—one of the best in recent years. I definitely plan to return for a longer visit.
Dear Guest, Thank you sincerely for your thoughtful and detailed review. We are truly honored by your kind words and delighted to know that your stay with us was such a memorable experience. It’s wonderful to hear that the architectural elegance and sustainable design of the hotel stood out to you, and that small touches like the welcome with king coconut water added to your comfort. We’re especially pleased that your sea view room provided a serene and calming atmosphere; your description of the moonlit sky and waves is beautifully captured. We’re also glad you enjoyed both of our swimming pools, particularly the lap pool. It’s rewarding to know that its design and setting offered a unique and peaceful experience. Your appreciation of the food, the warmth and professionalism of our staff, and the overall attention to detail mean a great deal to us. Thank you once again for choosing to stay with us. We look forward to welcoming you back for an even longer and more enriching visit in the near future. Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you sincerely for your thoughtful and detailed review. We are truly honored by your kind words and delighted to know that your stay with us was such a memorable experience. It’s wonderful to hear that the architectural e… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe shower cubicle collects water even though the staff checked and said it was not blocked
Dear Guest, Thank you very much for your kind rating of 9.0 and for sharing your feedback with us. We’re delighted to know you had a wonderful stay. However, we sincerely apologize for the inconvenience caused by the water collection in the shower cubicle. Even though it was checked by our team, we regret that the issue remained and appreciate your patience and understanding. Your feedback is important to us, and we hope to have the pleasure of welcoming you back for an even more comfortable experience. Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you very much for your kind rating of 9.0 and for sharing your feedback with us. We’re delighted to know you had a wonderful stay. However, we sincerely apologize for the inconvenience caused by the water collection in t… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewCould hace better colour doors and more light
Lighting
Dear Guest, Thank you for your feedback and for choosing to stay with us at Jetwing Lighthouse. We're glad to hear you had a good stay overall and truly appreciate you taking the time to share your thoughts. Your comments regarding the lighting and door aesthetics have been noted, and we will certainly take them into consideration as we work on improving our guest experience. Guest suggestions like yours are invaluable in helping us enhance both comfort and ambiance. We hope to welcome you back in the future and offer you an even better stay. Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for your feedback and for choosing to stay with us at Jetwing Lighthouse. We're glad to hear you had a good stay overall and truly appreciate you taking the time to share your thoughts. Your comments regarding the… Show more
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewEverything, Jetwing are best Hotels in Srilanka, not only this one.
Nothing
Dear Guest, Thank you for your kind words and for recognizing Jetwing Hotels as some of the best in Sri Lanka. We're truly grateful for your support and delighted to know you had a great experience with us. We look forward to welcoming you back to any of our properties for more memorable stays. Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for your kind words and for recognizing Jetwing Hotels as some of the best in Sri Lanka. We're truly grateful for your support and delighted to know you had a great experience with us. We look forward to welcom… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewBeautiful location Very good food
More vegetarian choices for dinner needed
Dear Guest, Thank you for your valuable feedback. We're delighted to hear you enjoyed our beautiful location and the food we offer. We appreciate your suggestion regarding more vegetarian choices for dinner and will certainly take it into consideration as we continue to improve our menu. We hope to welcome you back soon for an even better experience. Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for your valuable feedback. We're delighted to hear you enjoyed our beautiful location and the food we offer. We appreciate your suggestion regarding more vegetarian choices for dinner and will certainly take it … Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewA hotel built in an excellent location, with an old world charm, kept exceedingly clean, very courteous staff. excellent large swimming pools, excellent SriLankan food.Just what we wanted for a laid back family vacation.
Nothing really.
Dear Guest, Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that you and your family enjoyed your stay with us. It brings us great joy to know that our serene location, charming ambiance, and traditional Sri Lankan hospitality made your vacation both relaxing and memorable. Our team takes great pride in maintaining high standards of cleanliness and service, and your appreciation truly means the world to us. We're especially pleased that you enjoyed our spacious swimming pools and the authentic flavors of our local cuisine, it’s always our goal to offer guests a taste of Sri Lanka’s rich culture and culinary heritage. It was a pleasure having you with us, and we look forward to welcoming you and your family back for another laid-back and enjoyable stay in the future. Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that you and your family enjoyed your stay with us. It brings us great joy to know that our serene location, charming ambiance, and trad… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewExcellent location just 2.5kms from the centre of Galle town. Excellent rooms with wonderful view of the sea and the sunset is perfect too. If you are lucky you can even spot turtles in the sea from the property. Extremely friendly and gracious staff. Highly recommended for families
Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our prime location, just a short distance from the heart of Galle town, and that the rooms provided you with stunning views of the sea and sunsets. We're especially pleased that you were able to spot turtles from the property, it truly adds a unique touch to the experience. It's fantastic to know that you appreciated the friendly and gracious service from our staff. Your kind words mean a lot to us, and we are so happy to have been able to provide you with a memorable stay. Thank you for recommending us to other families, and we hope to welcome you back for another fantastic visit soon! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our prime location, just a short distance from the heart of Galle town, and that the rooms provided you with stunning views of the sea and sunsets… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThe breakfast was good, with many different international and local tastes. There could be more content in terms of fruits and honey. But overall breakfast quality and content was good. The room and the view was also good. This location is very close to the sea and you can enjoy the breeze from the sea with a great view and sound of waves. The restaurant is located on a very good place and room service is fast.
The hotel is a little bit old. I think the size of the rooms are good but they need a renovation. There is no elevator and it sometimes becomes little bit tiring to reach to the room at the third floor.
Dear Guest, Thank you for sharing your detailed feedback! We’re so glad to hear that you enjoyed our breakfast with its variety of international and local flavors, as well as the beautiful views and sea breeze from your room. It’s wonderful to know you appreciated the location and quick room service as well. We also appreciate your comments about the room size and the need for renovation. We’re constantly looking for ways to enhance our guest experience, and your feedback is valuable in helping us make improvements. We’ll certainly look into adding more fruit options to our breakfast offerings in the future. Thank you for staying with us, and we hope to have the pleasure of welcoming you again soon! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for sharing your detailed feedback! We’re so glad to hear that you enjoyed our breakfast with its variety of international and local flavors, as well as the beautiful views and sea breeze from your room. It’s wonderfu… Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewExceptional service! Amazing attentiveness to the residents while donning …especially by one hostess Umesha in the food and beverages department!!!also haven’t tasted better hoppers than made by the talented soma gamage! She was sooo good!!!! Extremely warm and friendly staff! Most helpful!
Loved everything
Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you had such a wonderful experience with us. Umesha and the rest of our food and beverage team are truly dedicated to providing exceptional service, and we’re so glad her attentiveness made an impression. It’s great to know that our team made you feel so welcomed and cared for. We’ll look forward to welcoming you back for another memorable stay. Thanks again for sharing your feedback! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you had such a wonderful experience with us. Umesha and the rest of our food and beverage team are truly dedicated to providing exceptional service, and we’re … Show more
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewSustainability
Location
Dear Guest, Thank you for your lovely feedback! Hope you had a wonderful stay. We look forward to welcoming you back soon! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Reviewed: 23 February 2025 · Stayed in January 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewThe views and location. Not far from the Galle Fort but away from the hustle and bustle! NO LIFT … had to ask for a room change as could not manage the stairs. Staff were very accommodating and help us move swiftly. Views with fantastic. Balcony had ample sitting/ relaxing facilities.
Food was below average. NO LIFT was not aware of this before the visit.
Dear Guest, Thank you for your feedback! We're glad to hear you enjoyed the views and the peaceful location, away from the hustle and bustle while still being close to Galle Fort. We apologize for the inconvenience caused by the lack of a lift, and we appreciate your understanding. It's great to know our staff were able to assist with the room change swiftly. We also appreciate your comments regarding the food. We're always looking to improve, and your feedback will help us enhance the dining experience. We hope to welcome you back soon for another enjoyable stay! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for your feedback! We're glad to hear you enjoyed the views and the peaceful location, away from the hustle and bustle while still being close to Galle Fort. We apologize for the inconvenience caused by the lack o… Show more
Reviewed: 19 February 2025 · Stayed in January 2025
Verified reviewReviewed: 14 February 2025 · Stayed in December 2024
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewFacilities: designed for a very relaxing environment. We chose them because of their sustainability orientation.
Nothing
Dear Guest, Thank you for sharing your thoughts! We're so pleased to hear that you enjoyed our relaxing environment and the sustainable design of our facilities. It's wonderful to know that our commitment to sustainability played a role in your decision to stay with us. We look forward to hosting you again and continuing to provide a peaceful, eco-friendly experience! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you for sharing your thoughts! We're so pleased to hear that you enjoyed our relaxing environment and the sustainable design of our facilities. It's wonderful to know that our commitment to sustainability played a… Show more
Reviewed: 5 February 2025 · Stayed in January 2025
Verified reviewamazing room, nice view for breakfast, great for solo travelers, close by main sightseeing (Galle fort) only 10 min, the best resort in Galle for me! will recommend all my friends if they visit Galle.
not a complaint, its mentioned a lar cart and buffet during breakfast time, I was requesting egg Benedict, it's kinda complicated for them first of all, cuz I only want to eat that, but I decided to cxl and have buffet, it looks trouble for the Fnb team, but later on they bring me egg Benedict (Jetwing style one) which I'm really appreciate.
Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great experience with us and that you enjoyed the room, the view during breakfast, and our proximity to Galle Fort. It means a lot to us that you consider our resort the best in Galle and that you’d recommend us to your friends. We also truly appreciate your understanding regarding the egg Benedict request. We’re so glad we could meet your expectations and provide you with the dish you were hoping for. Your kind words about our F&B team will surely motivate them. We look forward to welcoming you back for another memorable stay in the future! Ayubowan! (May you live long) Indika Gamage Head of Galle Hotels Jetwing Lighthouse
Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great experience with us and that you enjoyed the room, the view during breakfast, and our proximity to Galle Fort. It means a lot to us … Show more
Reviewed: 26 January 2025 · Stayed in December 2024
Verified review