Reviews of Jetwing Mahesa Bhawan 5 stars
3rd Cross Street, 40000 Jaffna, Sri Lanka
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewIt was absolute bliss. We were three couples travelling together and we had the entire house to ourselves. The bedrooms were super clean and the beds were very comfortable. The staff (especially Janakan) were incredibly attentive, lovely and made everything work beautifully. There really was nothing we lacked. The breakfast prepared by Mihla was delicious and so personal. If you are looking for an intimate and local experience then I couldn’t recommend this enough. If you prefer big hotels with a resteraunt/breakfast buffet then I think the other Jetwing in Jaffna is probably more for you.
Nothing
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThe concern and service standards
The AC in the room did not work for 1 night nor the property gave any sort of price reduction since there was a service lapse from their end
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewthe room was excellent. asked for twin bed and we got it. The breakfast was excellent.Have your breakfast there.
everything was just perfect. Cosy and comfortable, small hotel.
Reviewed: 18 February 2024 · Stayed in February 2024
Verified reviewPotentially the villa is nice, colonial feeling
Room very old, no fridge, mattress like stone. Swimming pool very dirty, staff totally small for this level of hotel. Food options limited and you have to order dinner and breakfast many hours before. No wine available. Staff ask you every minute if you finish dinner because they want to go sleep. Price totally crazy for service offered!!
Reviewed: 22 October 2023 · Stayed in October 2023
Verified reviewThe villa offers a personal butler and a personal chef for your stay. You can wish for any food you like and they will make everything from scratch for you. There is also a private swimming pool and backyard. The whole accommodation is five star european standard clean! Janakan, Mehkala and Ramesh took great care of us, we felt better than at home. Will definitely come back!
Reviewed: 28 July 2023 · Stayed in July 2023
Verified reviewLovely older property with character. Rooms are tastefully decorated. The staff were so kind and helpful
I was confused over whether I had to pre-order lunch and dinner - maybe an email to guests to explain would help?