Reviews of JKAB Park Hotel 3 stars

Nice facilities

Asked about the TV not working. Said they would get maintenance but never did. Not able to use TV for the whole stay

Facilities are very good for the value. Restaurant staff is very good & helpful.

Receptionist wanted more exposure on this role. Management team is only trying to welcome foreigners. They should respect to local people in country.The way they treated to local is not acceptable. The room they are showing is different & photos are different what they are posted in booking.com. Need to check the room type & size properly before confirm the booking.

A very big room and a good price. Very beautiful surroundings in the hotel. Quite and efficient staff.

Friendly and helpful staff

Niks

Rooms and picture they advertised Not seme as u arrive, actually it is a horror house + they charge extra 10% .top of booking. Com.

Around the room smell of shit, price very very expensive, wrong advertising, not honest about the facilities

Need improvement of breakfast menu and staff

Nothing

False description in website. 1. Web page says WiFi available- in the hotel it’s available only to the pool area 2. Website says TV is available- our television wasn’t working. It was reported to the staff, but unfortunately they informed that there is no body to repair. 3. Web page says request ed a family room for 3 kids and two adults. Room was 13 feet into 13 feet , which was not adequate at all. 4.There were no bed linen or towels in the room . It’s glad to mention that with the request staff provided then to us. 5. Room surrounding was smelly. 6. There was a cat in the breakfast room and cat litter was seen outside the breakfast room . 7. We expressed our unhappiness to the staff. They suggested to cancel the booking through booking.com to give us a discount. Then they deducted Rs.1000 from the payment and we paid R/s. 29000 for the one day , which is not reasonable at all. 8. In front of the hotel they have mention that they provide dinner as well. But it was Fromm another hotel under the same name which is 15 mins drive away. Therefore I don’t recommend this hotel to anyone. This is an ashamed hotel under booking.com . I will not book any hotels under booking.com as it’s not trustworthy.

It's really kind and helpful staff

De hotel staff

Dirty rooms and bad rooms and bed sheets Really old rooms not the rooms you see when you book online Guestss with big soundbox at the Pool at night Size jbl party 700 Breakfast is minimum Matrasses at least 20 years old Cold showers sharp tiles on the floor No house keepping if you dont ask My 4 time sri lanka I no Whats good or not I wouldent recomend this to tourist or let my driver sleep there For us the last time and it has sow mutch potential Its wort 1/3 of the pricel

Rating: 2/10 “Disappointing Stay – Not Worth the Price” I recently stayed at JKAB Beach Resort in Trincomalee and was thoroughly disappointed. The overall experience did not meet the expectations based on the hotel’s online description, and I felt the amount I paid was not justified. The room was very ordinary and poorly maintained. Although they advertised TV, Wi-Fi, and toiletries, the TV was not functioning, and the toiletries consisted of just two soap tablets. The air conditioner was old and made a loud noise throughout the night, and the ceiling fan was no better — very noisy and disturbing. The bathroom was also not properly cleaned or maintained. What made the experience worse was the attitude of the staff. The receptionists were unwelcoming and rushed through conversations without proper greetings or courtesy. During phone conversations, they hung up even before I could finish. At check-out, I was treated with clear disinterest, and I couldn’t help but feel that this was because I was a local guest. The only positives were the food, which was quite good, and the hotel’s convenient location. Overall, I would not recommend this hotel to anyone. If you’re looking for a warm, comfortable, and well-serviced stay, this is not the place. If you want to experience how unwelcome a guest can feel — then maybe this is the place for you.

Location, food and service

Excellent service, We enjoyed our holiday

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A very overpriced hotel, but I liked the swimmingpool

I had to ask for bedsheets, toiletpaper, towels a very minimum breakfast, in the evening a very limited menu, The price of bookingcom is much, much higher then the price at the hotel, see the photo