9.0

Opiniones del Kandy Myst by Cinnamon 5 estrellas

273 Katugastota Road, 20800 Kandy, Sri Lanka

  • Caterina

    Escrito en 1 de septiembre de 2025 · Se alojó en septiembre de 2025

    Comentario auténtico
  • Caterina

    Escrito en 1 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Todo es nuevo y lujoso. Nos ha encantado!

    Respuesta del alojamiento:

    Dear Caterina, Greetings from Kandy Myst by Cinnamon! Thank you for your wonderful feedback! We're so glad you had such a positive experience and appreciate you recognizing the luxurious details of our hotel. It was a pleasure to serve you, and we look forward to your next visit! Thank you! Best Regards, Wathsala De Silva Manager, Guest Service Kandy Myst by Cinnamon

    Dear Caterina, Greetings from Kandy Myst by Cinnamon! Thank you for your wonderful feedback! We're so glad you had such a positive experience and appreciate you recognizing the luxurious details of our hotel. It was a pleasure to … Mostrar más

    Kandy Myst by Cinnamon
    3 de septiembre de 2025
  • Maria

    Escrito en 27 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Las instalaciones, la limpieza y el desayuno

    La ubicación

    Respuesta del alojamiento:

    Dear Maria, Greetings from Kandy Myst by Cinnamon! Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our facilities, the cleanliness of the hotel, and our breakfast offerings. It’s wonderful to know that these aspects contributed to a positive experience during your time here. We also appreciate your comments about the location, and we will certainly take them into consideration as we continue to enhance our services. Your kind words about our team and overall service are greatly appreciated, and we hope to have the opportunity to welcome you back in the future for an even better stay. Warm regards, Radee Daundasekara Executive, Guest Services

    Dear Maria, Greetings from Kandy Myst by Cinnamon! Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our facilities, the cleanliness of the hotel, and our breakfast offerings. It’s wonderful t… Mostrar más

    Kandy Myst by Cinnamon
    27 de agosto de 2025
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  • Maria

    Escrito en 20 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Todo el alojamiento perfecto muy cómodo todo muy bien gente muy amable.

    Hay una luz como de emergencia que se queda encendida por las noches y que es algo molesta recomendaría que la intentaran poner de otra forma

    Respuesta del alojamiento:

    Dear Maria, Greetings from Kandy Myst by Cinnamon! Thank you so much for your wonderful review and for taking the time to share your experience! We’re delighted to hear that you had a perfect and comfortable stay with us in Kandy, and that our team’s friendliness helped make your visit even more enjoyable. Your kind comments mean a great deal to us. We also appreciate your feedback regarding the emergency light in the room. Guest comfort is very important to us, and we will certainly look into this and explore possible adjustments to improve the experience for future stays. Thank you once again for choosing to stay with us. We hope to welcome you back soon! Warm regards, Radee Daundasekara Executive, Guest Services

    Dear Maria, Greetings from Kandy Myst by Cinnamon! Thank you so much for your wonderful review and for taking the time to share your experience! We’re delighted to hear that you had a perfect and comfortable stay with us in Kandy, and tha… Mostrar más

    Kandy Myst by Cinnamon
    24 de agosto de 2025
  • Bernardino

    Escrito en 13 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Que está todo nuevo

    Tal vez la falta de comunicación en inglés por los empleados aunque no lo veo como algo negativo pero sí que para ser un 5* se debe contratar a personal cualificado o darles formación

    Respuesta del alojamiento:

    Dear Bernardino, Greetings from Kandy Myst by Cinnamon! Thank you for taking the time to share your feedback following your recent stay with us. We're delighted to hear that you found our hotel to be an "oasis of rest" after your days out, and that you appreciated the comfort, value for money, and our new facilities. We also sincerely appreciate your constructive comment regarding communication in English. While we strive to provide excellent service to all our guests, regardless of language, we understand the importance of strong communication — especially in a 5-star setting. Your feedback is valuable, and we will continue to work on staff training and development to enhance our service standards. It was a pleasure having you with us, and we hope to welcome you back for an even better experience in the future. Warm regards, Radee Daundasekara Executive, Guest Services

    Dear Bernardino, Greetings from Kandy Myst by Cinnamon! Thank you for taking the time to share your feedback following your recent stay with us. We're delighted to hear that you found our hotel to be an "oasis of rest" after… Mostrar más

    Kandy Myst by Cinnamon
    25 de agosto de 2025
  • Cristina

    Escrito en 28 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    La piscina, el baño y el desayuno

    El precio un poco exagerado

    Respuesta del alojamiento:

    Dear Cristina, Greetings from Kandy Myst by Cinnamon! Thank you for highlighting the positives of your stay – the pool, bathroom, and breakfast! We appreciate your feedback on the price. We aim to be competitive within the Kandy market for the level of amenities and service we offer. We will review our pricing to ensure we are providing the best possible value. We hope to welcome you back in the future. Thank you! Best Regards, Wathsala De Silva Manager, Guest Service Kandy Myst by Cinnamon

    Dear Cristina, Greetings from Kandy Myst by Cinnamon! Thank you for highlighting the positives of your stay – the pool, bathroom, and breakfast! We appreciate your feedback on the price. We aim to be competitive within the Kandy market f… Mostrar más

    Kandy Myst by Cinnamon
    29 de mayo de 2025
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